Question about Sony DVP-NC85H Multi-disc DVD Player

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SONY DVP- NC85H

I am receiving an error code E: 27:00. What does this mean?

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  • Sam0808 Aug 30, 2008

    hmmm... I get the same message. Let me know if you could resolve it.

  • Anonymous Nov 05, 2008

    i get the er 27 00 i opend it but nothing jammed in it whats this message meen

  • Anonymous May 20, 2009

    I have a Sony DVDP-NC600 that is showing E27 00. I opnened the top of the player and removed the disc and it still shows the error message and then shuts off. Can anyone give me another suggestion to the problem

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I am getting this error too and I believe it means that somehow the tray that the discs ride on is jammed. I think if you unscrew the three screws on the back and the two on the sides you can pop the top off and see the tray. I bet there is a disc somewhere that didn't fall back into its right spot and it will give you that error... I just opened mine up and sure enough there was a DVD that was in the way... I removed that disc and the error went away. I hope that helps you out as well.

Posted on Oct 02, 2008

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I was having the same code E 27 00 on my DVPN C85 multi disc player and it was a stuck disc. Thanks a million guys saved me $$$$

Posted on Jul 05, 2010

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Well i opende up mine no disk jammed in there but it wont open or close i turn it on and i get that message and then it shuts off

Posted on Nov 04, 2008

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1 Answer

What format of video file can the DVP-NC85H read?


AVI maybe ok. Is there anything error with your converting? I ofen use kigo video converter free to convert video. It's a free ware but works well for me.

Mar 11, 2013 | Sony DVP-NC85H Multi-disc DVD Player

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Has anyone ever solved the 'locked' tray problem on a Sony DVP NC85H?


Look on the bottom of the unit. There is a hole with the letters ex and op. Shine a light in the hole and you will see a white plastic object with a slot for a slot screwdriver. You can turn this either way but be careful. If you feel resistance and the object does not turn, turn the other direction and the unit will open. Op is open. Ex is exchange.

Another less elegant way is to open the unit's case, take off top cover and get your discs being held inside the unit that way. Be careful.

Of course you could take the unit in for service but may not be worth the cost.

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My dvd drive is not take any disk but it is opened and close & its read light is blink & a sound is heard why


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You should refer to your Product's Operation Manual for help on this. Also, you may goto www.sony.com for more info.

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Region open


it is better you purchase an all region dvd player.it will help you better.good luck.

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