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I have a Panasonic mdl CF18KDHZXVM and need the power port mdl. DL3U3B471AAA. It was back ordered for 3 weeks by the Parts Store until they finally told me it wasn't available. I called Panasonic who refered me to Heartland who referred me back to Panasonoc. I've gotten over seven different numbers and no results. Can you tell mw where I can obtain this part or it's replacement? I'm rapidly losing interest in purchasing additional Panasonic units. I have an inspection company and this computer has been unusable for six weeks.

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I would keep a eye out on ebay for this part.

Posted on Apr 06, 2008

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Check this site.

Posted on Apr 06, 2008

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Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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I agree, this is not a good thing. A brand new TV should not fail 5 weeks into its life. Unfortunately, since the store won't take it back, you're stuck dealing with Panasonic's warranty group.

Having to wait 2 - 3 weeks for a part is crazy - I agree even more. Have you contacted Panasonic Service supervisors / managers and *politely* however firmly, expressed your displeasure with the quality and service you are receiving? Ask for the supervisor's name and to talk with that person. Go as far "up" as you're willing to go, but ultimately, Panasonic must be allowed to solve the problem within the warranty period.

It might be hard to accept this time, but next time - think back on this experience you had with this Panasonic TV. Be sure to tell the supervisors / managers how unhappy you are and that you have friends looking to buy TVs - and they have been asking about what happened to yours. Tell them you'd like to tell them how great Panasonic was with this problem for you - not how a week old TV died and parts were 2- 3 weeks away.

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Firewire port damaged from cord ****. What can I do?

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I lost a power cord for model panasonic sa-ak57. Is it possible to buy it from some parts store?

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My name is Jonathan and I am an employee at the Panasonic Customer Call Center. Based on the symptoms you've described, I'd recommend contacting the Panasonic Customer Call Center at 1-800-211-7262 for assistance. We are here to help customers that have purchased (or are considering purchasing) our products and would like to assist you with resolving the symptoms described here. Our hours of operation are:

Mon - Fri, 9 AM - 9 PM EST
Sat - Sun, 10 AM - 7 PM EST

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Next to get out of service mode
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You should now be back to working order.

If you have any questions or need parts, feel free to ask.
Have a good day.
Good luck.
Please remember to leave your rating if I have helped you.

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I have a similar problem.  It turns on ok, but after an hour, if I turn it off and try to power up again I get 10 flashing red lights.  Must unplug and wait to cool down to room temp - then it works.


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