The Go Gear stopped working. When hooked up to the computer it will momentarily recognize the device. Then the message state a "USB Mass Storage device". But the device is NOT recognized. The drive is not recognized. I have tried rebooting the GoGear several different ways. Nothing seems to work. Does anybody other than ThaMp3Doctor have any useful advice? ThaMp3Doctor keeps pasting the same WRONG repair over and over wqsting everyones time. Any real help out there?
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That Means Ur Device Has an "ERROR" For Sure -
U Should Get it To Apple - It shows Yellow Sign in DM -
Sure U have an Error - Why Dont U Try by Formatting Ur PC-
Then ur Device n Finaly See if it Works -
You must roll back to WMP 10 - this device is completely incompatible with WMP11 - instructions are on both the Philips and Microsoft websites
After rolling back to 10: disconnect the player from the computer, turn it off, hold in the
volume + button, and reconnect the player to the computer while holding
the volume + button in. Keep holding the volume + button for an
additional 5-50 seconds. Windows should eventually go into recovery
mode and revive the player- it will pop up a window that says Found New
Press and hold the lower volume button and plug it in to the computer simultaneously and keep holding the minus button until a box appears where the message of usb device malfunctioned and click on it. Then follow the instructions and it should be recognized.
Dbl click on "my computer" desktop icon and see what you have listed before you hook it up then dbl click again after you hook it up,,,see if there is anything new listed there,,,if so then that should be the MP3 even though it may not say MP3.Mine says Mass Storage.If its there then just double click that drive and you should be able to drag and drop.