Question about Compaq Presario 700 470024-192 Notebook

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Boot up problem new unit Compaq 700 series

Hello, please help me. Just bought a new Compact Presario 737TU and tested it at the store... everything went well including the creation of the 2DVD recovery discs. When I brought it home, it wouldn't properly boot up... the ON button is lighted up, the fan seems to be whirring and there is some faint audible sound on the hard disk. But, the screen is simply black. I pressed the ON button for about 10 seconds and the unit went OFF. I tried restarting it and then it worked well. I thought this was an isolated problem. But I experienced it about 4 out of 9 times I was booting/rebooting as I was installing new programs/software in this new unit. I tried scanning the disk for errors (Vista 32-bit) on boot up, also using RegCure, as well as having a full-scan for antivirus (Bitdefender 2008)... no problems were posted but the booting problem persists.

What could possibly be wrong? Do I have to return this unit to the company... I have installed all my programs/software (what a chore!). Please help... Thanks!!!

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THEY WILL REPLACE IT.

Posted on Apr 06, 2008

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p01-03-008.jpg
Additional information:
  • Series CMB002A
  • For use with Compaq CM2090⁄CM2130
  • Compaq Spare: 247051-001
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