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Copying files to the computer

I'm having a problem copying the pics from the camera to the computer. Windows XP recognizes the camera and I can select the pics I want to copy. but when it starts to copy, I always get an error message saying its impossible to copy the current image and I have options to retry, ignore pic, ignore all, or cancel. If I retry or ignore, the same thing happens, and I end up cancelling. After this, I dismount the camera and it stays frozen, until now the only thing that works is taking out the battery and replacing it. I do not think it is the camera because we have successfully copied the pics onto a macintosh. Any suggestions would be most appreciated. Thx Mark no pic

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  It would be easier to diagnose the problem if you'd upload a picture.    Have you had similar problems with cameras that don't use batteries? And if so, how do you go about resetting them once they are unplugged? Proper resetting is critical!   Some older cameras (usually those with no batteries) have a selector somewhere near the PC cord socket, labeled "M" in the one position or "X" in the other. These stand for "Microsoft" and "OSX". Having it set to the wrong position for your PC can cause upload failures. Newer cameras work with either automatically.

Posted on Apr 07, 2008

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