Question about Webroot Spy Sweeper (spysweeper) for PC

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Webroot spy sweeper

Says 4 critical shields are OFF and my is vulnerable. Gives me an "Alert's" prompt but won't let me see what. Then won't start a sweep. Says could not find a valid definitions file. please go to program options page and click "update defintions" to download a defintions file. It did not have this. It wont let me scan in safe mode either. It wont let me uninstall either.

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  • Anonymous Apr 28, 2008

    Paid for SpySweeper, downloaded and I get go to Programs Options page, click update definitions.



    I also get could not locate a valid definition,



    I need help!

  • Anonymous Jun 13, 2008

    I have the same problem, can you link me to the download or something so I can fix it?

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I did the live chat support. They were very helpful. Gave me a link to redownload the spysweeper product, since mine wouldnt let me do anything. It did work and my spysweeper is working great now. http://www.webroot.com/company/support/. Went to that site. requested a download and they sent it to my email right away.

Posted on Apr 06, 2008

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Webroot says 4 critical shields are OFF, will not let me see alert, will not start sweep...


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The best solution in this case is saving all your data, then formatting the disk and performing a new system installation.

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thanks for your question,
have a nice day....

Sep 10, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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Dear Sir/madam,

Reinstall it with different drive before u delete the folder of spysweeper. If you have using pirated version mean it will become problem. so get some other programs of full version. ok

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1 Answer

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1 Answer

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1- Install using this serial: SSDC-ONLN-AAAA-NNNL-NINC

Then

2- Go into the C:\Program Files\Webroot\Spy Sweeper

Then

3- Right click the "install.dat" file-->go to Properties--> at the bottom check the boxes "read-only" and "hidden"-->then click Apply

And finally....

4- Run SpySweeperFix.v1.1.exe

Allow SpySweeperFix.v1.1.exe to run on the next Windows start up, this gives you the definition update till 2020, otherwise, you'll just get till 2006!

Hope this helps, if not, post back.

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2 Answers

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it is your purchased version or u got it from your friend or somewhere else.
if u purchased it then u have to just go to that site and follow the instruction to get some updation.
or this is your unpurchased version than it is good to remove it.
for that go to control panal and then select add/remove hardware or software. in this option u will get all the softwares.
select spy sweeper and select remove option.
that will remove spysweeper.

thanks

Apr 06, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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