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Can't connect to aol I have a free acct.I think it may have been deleted please help!

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  • B Joan Rapier
    B Joan Rapier May 11, 2010

    Hello raehooker



    Is the free account you are referring to an AIM account or an AOL account?



    Have you contacted AOL customer service to find out if you account is still active?



    Their (USA) customer service number is: 800-466-5463



    Have you tried to login to get your AOL email online?



    You can login to check your AOL email HERE.



    If you cannot log in there either then, either your password has changed or your account is inactive. (You would login to this same location for AOL and for AIM email)



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    Very often it will take more than one exchange of information between you and an expert b4 your problem is resolved or your questions are answered. If an answer or solution doesn't work for you, just post back here letting us know and we'll continue to work w/ you.



    It is best to wait until the problem has been resolved b4 scoring the experts who participated in solving your problem or answering your question.



    Thank you
    BJ
    ***************

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Diagnosing your problem will be a process. Please, post back w/ your answers and we'll continue to provide you w/ recommendations for what to do next until your problem has been resolved.

Thank you,
BJ
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Posted on Apr 06, 2008

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