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It's customary to mute the TV speakers if you're using external, presumably better, speakers. The best TV-related audio would be obtained not from the TV but from the original source you're watching - CD/Cable/DVD/BluRay/Game.
If you have the manual you might also want to see the settings for speaker distance from the listening position as that can cause an indistinct sound image if grossly incorrect.
Make sure it's not overheating. I have this model and know that it just has a heatsink and no fan for cooling. Make sure nothing is on top of the unit, especially blocking the vent on the right...that's the cooling vent.
Also, check your cable connections to make sure they are all connected properly.
Manually open the tray. It's possible that you have a dvd stuck in the drawer because it wasn't fully seated. Look at at the front of the drive and you will see a tiny hole. Take a paper clip or safety pin, stick it in the hole and push. You will see that the drawer will pop out and you can retrieve your stuck dvd. Thanks for using fixya.com