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Cd/dvd player Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Im not sure how to fix this

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First..uninstall ur device,,then install it again..this time,,try towait for it until it is fully installed..thats the only easiest thing i know..

Posted on Apr 06, 2008

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ATAPI DVD A DH168BSH configuration incomplete or damaged


Try uninstalling the DVD drive in the Device Manager in the Control Panel, then do a graceful shutdown of the PC. Power the PC back on and see if it finds "new hardware" and installs the driver. I take that you have an Acer Aspire PC.

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Good day I have a problem with cd-rom problem pops up what I do Windows can not start this hardware device Because its configuration information (in the registry) is incomplete or damaged. (Code 19)


Find out the name of the manufacturer of the cd drive - use system information or speccy
http://www.piriform.com/speccy
then go to the manufacturers website and download drivers for your operating system

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How do i repair ''Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).'' It's my cd drive ATAPI DVD A DH16A6L-C ATA...


Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ***\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.
Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.
Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

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Go to device manager - delete the device, then do a 'find all plug and play devices'

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Go here, and download revouninstaller. Install that on your computer.

Use revouninstaller to remove the original camera software.

Reinstall the the camera software from the cd that came with the camera.

If you don't have the cd, go to the camera manufacturers website and download from them and install.

Camera should then work.

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1 Answer

Windows cannot start a hardware device because configuration information (in the registry) is incomplete or damaged. (code 19)


as it was stated it may be dammaged or try re connect, i wanna know what specific device is that.

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1 Answer

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run a registry cleaner first then reinstall your drive... if its's a plug and play just uninstall it from the device manage then registry clean then reboot... hope it helps....

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