Phillips gogear wont let me format or repair please help
i want to format my gogear but when i try and do it from windows media player it wont let me. i try and run the phillips repair thing but it says "cant repair now, please try later" or something along those lines, windows media player says it has 2 gig worth of song on but on the gogear menu it says "no artists found" any help?
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Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.
If that doesn't work, I'd suggest that you format your player or repair it using Philips songbird or device manager. If your model number starts with SA1..... your player supports device manager. If it starts with SA2.... then it uses Philips Songbird. You can install them from the CD that came with your player or download it from Philips support site.
Contents may be removed by using this function. So make sure to back up your contents.
Format: On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".
Repair using Songbird:
Launch Songbird and then connect your player to your computer. Select "Repair" under the "Tools" menu. Follow the instructions given by the pop-up windows to perform the repair process.
Repair using Device manager: Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.
Use a pen tip or other sharp object to insert the RESET hole on the side of the player.
Here is a page which shows you how to transfer music over to your new Phillips Media Player. Windows Media Player sync is specific to Windows products. Do NOT use this to transfer music to your Phillips media player. Use the software supplied by the manufacturer.
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Triple Reset for Philips’ GoGear: Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions. After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again. -Tha Mp3 Doctor
I wouldn't format it. If you are having problems, run a Repair in Philips Device Manager. If you are getting format errors, then the songs you are trying to load are not compatible with the player - if you download songs that are in true mp3 format, then you will not get any format errors.
Subscribe to an online music service that is compatible with your GoGear, such as Rhapsody's Mp3-Only service - I repeat MP3 ONLY - no other Rhapsody service will work. Use Windows Media Player to transfer songs to your GoGear, or Rip CD's into Mp3 format - I repeat MP3 FORMAT - using Windows Media Player. Videos must be transferred using the Philips (Arcsoft) Media Converter that came on the installation CD. You can also get this program from Philips website. You will only be able to transfer photos to your GoGear if you have used the installation CD that came with the player. It contains a critical file that Philips has never posted to their website called the Philips Device Plug-In. -Tha Mp3 Doctor
Here's what you want to do. Use Windows Media Player to re-Rip the CD's in Mp3 format. Go to Windows Media Player 11 --> Rip --> Rip Options --> Format --> Mp3 (you can get to Rip options by moving the mouse over the Rip tab, and a small black arrow will appear - click on the arrow). Once the songs are in true mp3 format, you can then use the Sync tab in Windows Media Player to transfer the songs. Unfortunately, many of the newer Philips players do not recognize DRM-encryption, which is why the songs would have worked in one player and not this one.
You have to get Rhapsody's Mp3 only service - I repeat, MP3 ONLY. No other level of Rhapsody service will work with the newer Philips' GoGear's - which is funny, b/c Philips co-branded with Rhapsody on the newer players. Rhapsody is not your only choice, but you must ensure that the files you are downloading are in Mp3 format. -Tha Mp3 Doctor
Turn off automatic synchronization - auto-sync will delete songs off your goGear when they are not also present in your Windows Media Library. Since you have an HDD1630, you are probably using Windows Media Player 10, and I cannot remember the exact instructions for disabling auto-sync in WMP-10.
Oh, wait, yes I do:
Conenct your GoGear to computer
Open Windows Media Player.
Run mouse over Sync Tab - an option should come up saying Set Up Sync - uncheck the box that says automatically sync deevice
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor