Question about Braun WK600 Cordless Electric Kettle

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Red light's on... but no hot water!

Red operating light comes on but element doesn't heat the water

I have a cordless, but dont know the model. The red light comes on but does not heat the water. Please advise, if the element needs replacing and who repairs these kettles in Durban, South Africa. Tks Heather I have the Braun electric kettle pictured, presumably the WK600 model. My problem is not identical, but similar. The kettle worked perfectly (fewer than a hundred boiling sessions) until suddenly the two side red lights refused to illuminate and coincident to that the heating element stopped working, although an electrical sensing device indicates the base charging unit is receiving power. I've disassembled the bottom of the pot but can find nothing obviously wrong -- in fact, it looks brand new. I'm left wondering if one bulb burns out does this break the circuit to the heating element or is a different critical electrical component I can't see malfunctioning? If a solution is not available that I can implement, does anyone know of a repair shop to recommend, the cost for which won't approach that of just buying a new unit? Thanks. -- D. J.

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Just a bit of clarification; the lights and heating element are both downstream of the thermal protection ( I had mine apart and had a look). Therefore the lights would be off if the thermal protection had kicked in.
Lights on but no heat means element has a problem. Could be loose wire but more likely burnt out. If you have a tamper proof TORX bit you can take the bottom cover off and check for continuity through the element. Isolate the lights from the element so your meter is not accidentally seeing continuity through the lights.

Posted on Apr 12, 2009

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I think either the heating elements are bad or from moving it, something knocked loose like a small wire or piece of metal between the coils and the power supply. see if anything may need to get soldered, if everything looks fine then I would try and buy some new heating elements and put them in myself since it wouldn't be worth someone else doing it I believe. Please keep me updated, thank you

Posted on Apr 05, 2008

  • Benjamin Patri
    Benjamin Patri Apr 05, 2008

    have you checked the fuse, I would have assumed that you did this initially

  • Benjamin Patri
    Benjamin Patri Apr 13, 2008

    Were you able to fix this problem or do you need more help with this. Please let me know, I'll be glad to help.

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It is the heating element, probably is just a contact to be re-soldered.

Posted on Apr 05, 2008

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HI,

OK, inside the unit there are three items, the heating element, thermostat, and thermal fuse.What has happened is the element got too hot and the thermal fuse opened.There is no reset button.In some cases you may run across a defective heating element or thermostat but its not common.The fix would probably be replacement of the thermostat and thermal fuse.For this, you would have to contact a small appliance repair center in your area.

Goodluck,
Please don't forget to rate the solution

Posted on Apr 05, 2008

  • Priya darshan Apr 05, 2008

    Scroll down and on the right side you will see a "REPAIR SERVICE" feature.In that you have to enter your area zip code and you will get a list of service center in your area.



    Or you can give me your zipcode and i'll try to find out one for you..

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