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Everytime i sign into msn my contacts say i am sending them a virus in a file but have scanned my pc on several occasssions and found nothing please help

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  • Palmbeach
    Palmbeach May 11, 2010

    You may have a virus that is not recognised by your antivirus software. Try scanning your computer with a different antivirus program

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Clear all temporary files.
Get an antivirus, such as KASPERSKY and scan your entire computer.
Get an anti-spyware such as AVG anti-spyware, RUN a scan.
Change your MSN password.

Posted on Apr 06, 2008

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Or..try to have a more updated anti virus software..and dont 4get ofcors to update it everyday..

Posted on Apr 06, 2008

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1 Answer

A spam email is using my account to send & spread virus to all my contacts and more, using all my sending message limits every day, without any controle of my side. Please advicse how to solve this...


You could try a Norton symantec online scan. http://security.symantec.com/sscv6/WelcomePage.asp
also SUPERAntiSpyware http://www.superantispyware.com/download.html
and ad-aware http://www.lavasoft.com/products/ad_aware_free.php
also you could use hijackthis found here..
http://www.afterdawn.com/software/security/antispyware/hijackthis.cfm
and when your done cleaning your PC use
ccleaner http://www.piriform.com/ccleaner/download
Then use a web based email service like Gmail, yahoo mail or MS livemail.
this will keep the junk files off of your PC (nothing ends up on your PC unless you choose to save it manually)

Let me know if this helps or not.

Feb 25, 2011 | Computers & Internet

1 Answer

I have a virus in my msn messenger , I dont know how there is a mail with subject, (Seu nome foi comentado)are being sent from my mail to every one in my contact list everytime when i sign in to my...


Well fist open up your e-mail and do a complete virys scan...when you finished, just delete all the messages on your inbox,sent, etc..its the only way to get rid of the virus

Jun 11, 2010 | Microsoft Windows Live Messanger

1 Answer

Can not sign in to msn.com e-mail. have phone service through fair point and they don't deal with msn. under the butterfly on the sign in page is the number 40 which it says to give to the tech


Please check your system date and time. Try reffering to:
http:support.microsoft.com/kb/916250
Trying creating a new useraccount
Try going to safe mode with network, try from their
try with new browser
try a virus scan

Dec 11, 2009 | Dell Dimension 2400 PC Desktop

1 Answer

Word doesn't open


i think ur pc is infected by virus so check 4 the viruses scan it with updated antivirus, if the virus has entered ur system files then reinstall the os and try.

Oct 18, 2009 | Microsoft Office Professional 2007 Full...

2 Answers

Virus Problem in the computer


Download malwarebytes from www.malwarebytes.org and update the software and scan the whole system after scanning it show the list of trojans found in your system. Then click remove all infection.
Thats it Restart the PC.

Or

There is another way to disinfect the system.

Download SupterDAT from McaFee Website and place it C:\TEMP
later restart the PC in Safe Mode with Command Prompt.

Then goto root drive of C:

type like this- CD\TEMP
Then u will redirect to C:\TEMP>

There type: sdatXXXX.exe /e
After some time you can see 19 files that were extracted in dirve C:\TEMP>
To see the list of file type: DIR and press enter
You have to wait untill all 19 files extracted.
After that
Type the followin parameters to scan the system.

C:\TEMP>SCAN /ADL /ALL /CLEAN /REPORT REPORT.TXT

This will take lot of time to scan and clears the Trojans and Virus in your PC.

After scanning just type EXIT
and Press Ctrl+Alt+Del and Restart the PC from Taskmanger.

Hope this will resolve the issue,

Thanks & Regards
Nandu :)

Mar 27, 2009 | Microsoft Windows Vista Ultimate Edition

2 Answers

I cant download music or use instand messaging on my laptop


When you try to send or download, look at the bottom tool bar. It is blocking because of your virus protection. Just right-click on that bar and click "allow"..


Feb 19, 2009 | Acer Aspire 3690-2196 Notebook

1 Answer

Good day. When i save files or create new folder or add some softwares to my computer and i restart my computer i want to delete all that files, created new folder, or softwares that i added so that it...


1. try scan all you HDD by anti virus with many type free edition anti virus may be you pc effect by virus.

2. can you remember last time you do what like install any special program try uninstall this program the restart pc see will be ok???

3.if solution 1.virus is too effected you os better format,if after scan no anything virus found i think is you OS got problem better you do format & reinstall you OS AGAIN


Jan 18, 2009 | Computers & Internet

1 Answer

File nacmnlib71.dll not found in path


This error was reproduced. It has to do with scanning files for viruses when they come in as attachments in Outlook.

Network Associates has nothing to do with Office. It's some sort of antivirus scanning add on that isn't compatible with Outlook.

In fact if you look at this thread, you will see that scanning file attachments has been an issue with several anti virus software systems.

The best thing to do is to shut off e-mail scanning in your anti virus software and look for an update to correct the problem from Network Associates.

Aug 26, 2008 | Microsoft Office Professional 2007 Full...

1 Answer

MSN Windows messenger shuts pc down


Pls. Try scanning your hardisk.
Start ->Run ->"CHKDSK" ->ENTER

Aug 05, 2008 | Microsoft MSN Messenger Connect for...

1 Answer

I am having problems recieving,and sending mail,cant add contacts to my list.I have msn hotmail and windows live hotmail


it must be a virus or trojan tat must be blockin ur process of sending mails..... try insatallin an antivirus and scanning ur pc.... or try reinstalling ur os....

Jun 03, 2008 | Computers & Internet

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