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Toshiba Satellite A135-S2376, black screen problem

I was running my Toshiba Satellite A135-S2376 when the screen completely froze. The cursor wouldn't move, and I could not restart the computer with control-alt-delete. I held the power button until it turned off, but when I tried to turn it back on, the green power light would come on, as would the orange light in the CD/DVD drive, but the screen was entirely black, as if the computer weren't active. I tried running the battery out and recharging it, but the same problem continues. I didn't detect any unusual heat or smell before the screen froze. I'm still under warranty if all else fails, but I'd like to resolve this on my own.

Acer Aspire 5100,Green power light on, boots up, but screen remains black.

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First instinct u cooked sumthing

second try unpluging and removing both batterys ur nicad and the internal lithium 1
this shuld force bios 2 reset

if u cannot locate the internal battery un plug power and batt
w8 aprox 3days the internal clock will drain it 4 u

Posted on Apr 06, 2008

  • DIANA LEMUS Sep 11, 2013

    Just bought Satellite C875D-S7101 ad cursor frozen upon log-in. This is happening after second day of usage. There are no unresponsive programs listed under Task Manager either. Should I also try removing battery for 3 days? It sounds llike Laptop is defective. Or should I return and get an i3 instead. Does that have anything to do with it?e

  • DIANA LEMUS Sep 11, 2013

    By the way, after logging in I am able to navigate through apps on screen with arrow buttons and open apps but cursor still remains frozen. Help!

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I was running my Toshiba Satellite A135-S2376 when the screen completely froze. The cursor wouldn't move, and I could not restart the computer with control-alt-delete. I held the power button until it...


I've heard a lot about freezing problems on toshiba as well as others like this. Most common issues are one of two things. One is a damaged RAM module. The second is one of the video card chip sets have fried or are slightly overheating causing the laptop to shut down. Most common with Nvidea and ATI Radeon series graphics cards.

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Hi there. If you've had the laptop under a year, then you can take it back to the place where you bought it, and they can take a look. If anything's wrong, then it can be fixed under the manufacturer's warranty, which is normally for 12 months from purchase.

One thing I'd like to ask, can you see anything behind the black screen? I ask this, as I had a friend who had similar problem, but it was a faint black, with the cursor flashing, and he could faintly see the desktop in the background. I was wondering if this was the same for you.

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Well good news and bad news.
This is a problem that toshiba has knowledge of.
You cannot do anything to reset the password.
But you can contact toshiba and they will give you an address of a authorized dealer and they should repair it at no cost.
What it is the bios needs to be updated to version 1.40
It fixes that bug.
Happy Holidays

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