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Toshiba Satellite A135-S2376, black screen problem

I was running my Toshiba Satellite A135-S2376 when the screen completely froze. The cursor wouldn't move, and I could not restart the computer with control-alt-delete. I held the power button until it turned off, but when I tried to turn it back on, the green power light would come on, as would the orange light in the CD/DVD drive, but the screen was entirely black, as if the computer weren't active. I tried running the battery out and recharging it, but the same problem continues. I didn't detect any unusual heat or smell before the screen froze. I'm still under warranty if all else fails, but I'd like to resolve this on my own.

Acer Aspire 5100,Green power light on, boots up, but screen remains black.

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First instinct u cooked sumthing

second try unpluging and removing both batterys ur nicad and the internal lithium 1
this shuld force bios 2 reset

if u cannot locate the internal battery un plug power and batt
w8 aprox 3days the internal clock will drain it 4 u

Posted on Apr 06, 2008

  • DIANA LEMUS Sep 11, 2013

    Just bought Satellite C875D-S7101 ad cursor frozen upon log-in. This is happening after second day of usage. There are no unresponsive programs listed under Task Manager either. Should I also try removing battery for 3 days? It sounds llike Laptop is defective. Or should I return and get an i3 instead. Does that have anything to do with it?e

  • DIANA LEMUS Sep 11, 2013

    By the way, after logging in I am able to navigate through apps on screen with arrow buttons and open apps but cursor still remains frozen. Help!

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Posted on Jan 02, 2017

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I was running my Toshiba Satellite A135-S2376 when the screen completely froze. The cursor wouldn't move, and I could not restart the computer with control-alt-delete. I held the power button until it...


I've heard a lot about freezing problems on toshiba as well as others like this. Most common issues are one of two things. One is a damaged RAM module. The second is one of the video card chip sets have fried or are slightly overheating causing the laptop to shut down. Most common with Nvidea and ATI Radeon series graphics cards.

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I was running my Toshiba Satellite A135-S2376 when the screen completely froze. The cursor wouldn't move, and I could not restart the computer with control-alt-delete. I held the power button until it...


It sounds like they had something with that last entry; if you've used it a while it's common for the wires connecting the screen to the machine to fail, resulting in about what you described. Of course you've tried the monitor hotkey (for switching simultaneous/separate display with connected monitors) already as well as closing/opening the thing to see if the display reconnects for the moment....

Otherwise it's pretty vague what might be wrong; it could be a PC CARD cellular interface came out a bit or caught EMI, knocking out the system board (permanently or not) or any number of screen (and connection) related issues. Try running with an external monitor, looking for junk in your laptop's ports, and certainly swapping out your hard drive with one you don't mind sending for warranty service (or at least completing some sort of backup on another machine.)

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Well good news and bad news.
This is a problem that toshiba has knowledge of.
You cannot do anything to reset the password.
But you can contact toshiba and they will give you an address of a authorized dealer and they should repair it at no cost.
What it is the bios needs to be updated to version 1.40
It fixes that bug.
Happy Holidays

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