Question about SanDisk Sansa e270 MP3 Player

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Help Please My Sansa e270R wont connect to my PC anymore and if it does it disconnects shorty afterward. The Device Manager says that this device cannot start but it says the drivers are up to date...What do I do?

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What happens with my Sansa e270 (6 gb) is when i connect it to my PC the connections seems to be patchy and it will not download or delete songs, when i unconnect it, it is as if i have not done anything. I can only download songs at small increments, and many times the connection is not working. The wires seem to be fine, and the USB ports work, and the cable seems ok. This is very annoying.
thanks for helping!

Posted on Apr 12, 2008

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2 Answers

Mp3 player malfunction


1. Try updating the drivers-
- Right click "My Computer", choose properties
- Click the hardware tab and choose Device Manager
- See if you find the name of the device there - if yes, Right click on it and choose "Update Driver"

2. Try changing the mode to MTP

3. If nothing works, unplug the USB cable, Lock the device, Push the round button in the middile of the Sansa player, continue holding it and plug in the USB cable.
4. One more option you could try -
  • turn off your mp3
  • press the hold(lock)button down to activate it.
  • press the center button and keep it pressed ..
  • connect the USB cable supplied with the device always pressing the center button,
  • connect the other end of the cable to a USB jack on your PC.
  • From there it should work properly.

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1 Answer

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Hi,
Try these:
SOLUTION 1 - Reset the device. 
1. Press and hold the Power/Menu button for approximately 20 seconds. 
2. Release the Power/Menu button. 
3. Press the Power/Menu button again to turn on the player. 


SOLUTION 2 - Power cycle the device. 

STEP 1 - Remove the battery 

STEP 2 - Power cycle the player 
1. Connect the device to the PC. 
2. Leave the device connected for about 2 minutes. 

STEP 3 - Turn on the device 
1. Disconnect the player from the PC. 
2. Insert a fresh AAA battery into the player. 
3. Turn on the player. 

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1 Answer

My sansa e250 keeps connecting and disconnecting from the computer. every time i plug it into the computer, it keeps saying that it's connected and disconnected to the computer. this switches repeatidly...


If it is flashing constantly, go into Start --> Control Panel --> Printers/Other Hardware --> System --> Hardware --> Device Manager --> and uninstall either the Sansa or the MTP device. Disconnect the Sansa from the computer, and reinstall the software that came with the mp3 player.

-Tha Mp3 Doctor

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1 Answer

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On your computer, go to Start --> Control Panel --> Printers and Other Hardware --> System --> Hardware --> Device Manager --> and uninstall the item marked MTP device. It will be a bit tricky b/c the Sansa will cut in and out during this process.

Uninstall all Sansa software, and reinstall the clean version from Sandisk's website.

-Tha Mp3 Doctor

Jan 09, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

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one way to check if it's connecting right is too go to device manager.

1.right click my computer
2.click properties
3.click hardware tab
4.click device manager button
5.expand universal serial bus controllers list
6.look for your device name when it's plugged in
7.if their is a yellow exclamation point by it then it's not connecting correctly.

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3 Answers

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My friend give me a sansa mp3 player BB0703UBB. When i charge it in my PC and i forgot to unplug sansa mp3 player BB0703UBB after half hour i plug it. But the power is not working. i cannot open and play it anymore. I try to insert it on my PC but then it says unknown device. HELP!

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1 Answer

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You have to have Windows Media Player version 10 or higher, if you do not then the device will not install correctly.

If this does not apply, then check the Device Manager for errors while the device is connected. If you see any RED or YELLOW errors listed, right click on them and select un-install.

Disconnect the device and re-connect it to install the drivers.

If that doesnt work, add to the message and we can go from there.




Best of Luck.

Please RATE my solution BELOW.

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1 Answer

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hi
    Are u able to see the Sansa player detected under mycomputer
or whether is it getting detected under device manager. once i tried connecting sansa device in msc mode it got detected under device manager so i was able to reinstall its driver u can also try that
also respond to my email address at balista2003@gmaill.com

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2 Answers

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Did you check in Device Manager to see if the device has any errors listed? With the device connected Right Click on Computer>Properties>Hardware Tab>Device Manager button. Check for any red or yellow errors on the Sansa device. If there are errors, right click on it and select uninstall. Disconnect the device and then reconnect it to your computer. If thats not it, do you have Administrator Rights on the PC? If not you will need to switch to Administrator account and follow the steps at the top. You can add to this question for more assistance. Best of Luck.

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