Question about Handspring Visor Prism Handheld

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Visor prism not charging

I recently bought a visor prism on an auction site. The gentleman that posted the add said it was dead. I tested the cradle that came with it and it is working fine, but when I put the visor prism into it, the indicator light that is supposed to indicate it is charging does not come on. Battery feels cold also. Please help.

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  • rha49 May 05, 2008

    Handspring Visor, previously working fine, now does not charge when placed in cradle. I have reset the device, to no avail. Thank you.

  • henpecked412 Dec 24, 2008

    same problem updated software and stope
    d charging hard reset it still not charging.

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I have the same problem.

Set the auto-off to 3 minutes, push the reset button, place it in the cradle and leave it alone.

Do this enough times and you should be able to charge the battery.

Remove any springboard backup modules while doing this, as I've had one go blank (from frequent resets, I guess)

Posted on Mar 25, 2009

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I have a koto sun visor bluetooth, i have bought a new phone but cannot put the new phone on can you help please as i have mislaid the manuel thanks


if you can not put the phone on, try putting it in the charge for 5 minutes to show its working and press each button for 3 seconds and something should strike lucky

Jul 03, 2010 | Handspring Visor Prism Handheld

Tip

Peter, You nailed the problem on the head! When I implemented your fix, I...


Your battery has been depleted past a chargable state.  This is a due to a bad design in the phone that doesn't monitor the battery power state well enough.  It actually allows the battery to be taken under the minimum amount needed to recharge the battery. 

You can fix this, but do so at your own risk.

You can simply purchase a new battery, that will work, just been sure not to let it deplete the battery totally anymore.

Now, on to the fix

-Take out the battery.
-Get any usb cable you can find sitting around. (any usb wire will do, an old printer cable, anything with a usb end that can plug into your computer)
-cut one end of the plug off. You need to leave the side on that connects to your computer. Cut off the side that plugs into a device (printer, camera, web cam, etc)
-Strip the rubber off the wire and expose the wires inside.
-Separate the wires from each other. You will only be using the BLACK and RED wires.
-strip the very end of the black and red wires carefully using a wire cutter exposing the metal wire inside the red and black covering.
-Plug in your home made battery charger to your computer. Careful not to touch any exposed metal, as it will give you a small shock.
****WARNING****
DO NOT UNDER ANY CIRCUMSTANCES ALLOW THE RED AND BLACK WIRE TO TOUCH EACH OTHER
****WARNING****

-now carefully hold the black wire to the negative terminal on the battery (it should be noted with a black circle with a - in the middle). Then touch the red wire to the positive terminal (it will be noted with a red circle with a + in the middle).

Hold the 2 wires there for 20 seconds. Then quickly plug the battery back into the phone, and then plug it into a regular charger. Give it little bit of time, if you've done everything correctly the charge light should come on.

I had to repeat the last step again to get the light to turn on indicating it was charging.

You must not hold the wires to the battery for too long, 20 seconds should do it. You can overload a battery with this trick and actually make it explode if you hold it there too long. You are well within the few minutes needed to detonate the battery due to overcharging by sticking very strictly to 20 seconds.

Just be careful and you'll be fine.

One you get a charge light give it a few minutes in the off position, then try powering up the device and keep it plugged in until you get 100% charge.

Good luck,

Peter




on Jul 10, 2008 | T-Mobile MDA

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Instructions for supertooth visor go model no.btstlgo.


Have lost my instructions for VisorGo CE0678 Model No: BTSTLO

May 29, 2010 | Handspring Visor Prism Handheld

1 Answer

My handspring visor will not recharge on its cradle,how do i replace the rechargable battery?


I have this same problem. I thought it was the cradle so I bought a new cradle but when I place the PDA in the cradle the charging light does not go on. I can force it to light up by moving the PDA around but will not recharge even when held in place

Dec 23, 2009 | Handspring Visor Deluxe Handheld

1 Answer

I have a visor prism. Yesterday I fell in the swimming pool. My visor went in with me. It is not functioning now. How/where can I go to haqve my data retrieved, if possible? Can you respond ASAP,...


I'm not familiar with your PDA but it has a USB connection that may give you (raw) access to the internal memory. Connect the unit to a PC (should work with a Mac too) and see if the system recognizes the internal memory. If it does, you should be able to copy the memory contents to disk in some form but even then, it may not be something you can easily use.
I did find some info on it here:
Visor Prism

Aug 03, 2009 | Handspring Visor Prism Handheld

1 Answer

Handspring Visor Username Deleted; How to Add on Device


To recreate your problem, I have setup the my Visor with no username, placed it in the cradle, and connected the cradle via USB port.

In this configuration, I do receive the same error message that you reported. Multiple issues can cause this error to be generated.

1. Place your Prism in the blue charging cradle. Confirm that the green charging LED is flashing or illuminated (below the power button on the Prism). If the green LED is not lit, then reposition the Prism until it is. If the green LED still doesn't illuminate then check the cradle and it's connectors for dirt and debris. Also check the copper connectors on the Prism for dirt and debris.

2. Depress the grey HotSync button on the charging cradle. The error message will appear. Press OK to clear the error display. If nothing happens when you press the grey button you need to check the copper connectors in the blue cradle and the bottom edge of the Prism for dirt and debris.

3. Check the upper right hand corner of the Prism display for the HotSync application. If any characters appear on the top line, opposite the HotSync header, then that is your username. If no characters are present, then there is no username in the PDA.

Regardless of whether there is a username in the Prism, the HotSync should still be possible. Once you successfully connect the cradle to the USB port and successfully connect to the desktop computer, a popup window will ask you to Create or Select the HotSync User.

Do you receive this popup window on the PC?

If not, your setup or connection probably has an issue.

4. Look at the Prism HotSync screen. Underneath the HotSync icon in the center of the display is a Drop Down selection. The options are
a. Direct USB/Serial
b. IR to a PC/Handheld

Since you are using the cradle, you should select option a.

Once you have confirmed this setup, you need to confirm the desktop computer setup.

5. Be sure to start the HotSync Manager Application on the desktop computer.

6. Left Click on the desktop computer HotSync Icon in the system tray, and confirm that Local USB has a checkmark beside it.

7. Depress the grey HotSync button on the charging cradle again. If the HotSync popup still does not appear on the desktop computer, left click on the HotSync icon and uncheck Local, Modem Network and Infrared and then depress the HotSync Button again.


There is a hidden method in the Prism for deleting the user name.
  • Open the Memo application on your Prism.
  • Tap New.
  • Enter the ShortCut character.
  • Enter a period '.'
  • Enter the number 5.
Whether you entered the shortcut character, period and 5 correctly or not, the characters you've entered will disappear and the memo pad will remain blank. To see if you succeeded:
  1. Depress the Grey HotSync button on the cradle
  2. Your user name appears in the upper right corner of the screen: if it's blank, then your user name has been deleted. The next time you HotSync with this device, you will be asked to create a new user name.
Note: Creating a new User name, will not affect the data stored in the Prism, other than initializing the user name.

There is a freeware application to Change the user name on the Prism, but you would need to HotSync to the desktop or beam the application from another Palm PDA to install it.

Jul 12, 2009 | Handspring Visor Prism Handheld

1 Answer

I bought a visor delux on line new, and the mfg cd rom was not included. can you help me find one ?


I believe the CD only gives you the two programs that you need for your PC or Mac. Desktop Manager and Hotsync manager, both of which should be available for download from the Palm website. Find the Visor Deluxe among the devices on the site and you will find the files there.

Everything else is permanently on your Visor but you need those two programs on your computer to hotsync and so transfer files between the visor and your computer. If you haven't got a cradle or cable you can still buy them third party.

Jun 09, 2009 | Handspring Visor Deluxe Handheld

1 Answer

I have lost the instructions for my Vodafone BT visor bluetooth


I have the instructions if you would like to give me your e-mail address i will send them to you

Apr 30, 2009 | Handspring Visor Prism Handheld

2 Answers

Hi I have a Seal Bluetooth visor hands free kit for the car I have misplaced my instructions can you help. Kind regards Brian


visor is off press and hold the multi function button for six seconds . the red and blue leds will flash alternately and the speaker will make a long beep sound . Then enter the PIN code 0000

Mar 01, 2009 | Handspring Visor Prism Handheld

2 Answers

Old VISOR


Congratulations on your 'first generation' Handspring Visor purchase. While perhaps 'old technology' in the techno world, I am still using mine today. To answer your question, your Visor is simply attempting to 'synch' with your desktop files (to ensure you have the correct data in both places. Your error stems from the fact that the unit is 'searching' for your desktop files to perform that handshake. Like an unanswered telephone; your Visor 'hangs up.' You will need to install the software on your PC. Yes, there is still software out there. ;-)

Nov 29, 2007 | Handspring Visor Prism Handheld

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