Question about Xerox Phaser 7750DN Laser Printer

1 Answer

Xerox Phaser 7750 code 35

Was cancelling a job and my hand accidentally pull the main (where the toner goes) flap open a bit causing an error code 35 call for service to come up.

Posted by on

  • Admanpg Apr 05, 2008

    I fixed it without replacing anything:



    Hold down the left(back) and right(info) keys while turning on the printer.
    Scroll to NVRAM Access and press OK.
    Scroll to Clear Tech Rep Faults and press OK.
    Scroll to Link Codes 10-348, 10-350 and press OK.
    hit the back arrow to get back to the first menu then exit diagnostics.

  • Les Hughey
    Les Hughey Mar 04, 2014

    Great information. Cleared my error and we are off to the races!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Somehow you jarred the fuser. Turn the machine off and reseat the fuser. Open the left side door, there will be 2 thumb screws.
Remove and reseat the fuser, if that doesnt work you have to replace the fuser.

Posted on Apr 05, 2008

  • Rick Kasper Apr 05, 2008

    And you gave me an inappropriate? that is not right nor fair.

    A code 35 is a user problem your codes cleared that.

    What a pathetic way to treat someone who offers help.

  • Rick Kasper Apr 09, 2008

    Thank you for the update. I will keep that one in mind.

    Resetting the NVM sure is a simple way to resolve that one.

    Thanks again.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a sharp AR M256 we were getting an error toner replenishment in progress. CAll FOR SERVICE. CODE H4-21


sir
1. Entering the simulation mode
Perform the following procedure to enter the simulation mode.
"#" key "*" key "C" key "*" key

Main code 14 Start key Sub code 0 Start key

OR

"#" key "INTERRUPT" key "C" key "INTERRUPT"

Main code 14 Start key Sub code 0 Start key

2. Canceling the simulation mode
When the clear all key is pressed, the simulation mode is cancelled.
When the interruption key is pressed, the process is interrupted and the
screen returns to the sub code entering display.

* After canceling the simulation mode, be sure to turn OFF/ON the
power and check the operation.

Note: If the machine is terminated by a jam error or paper empty during copying in the adjustment by the simulation, recopying is required.

DO NOT CONTINUE RESET AS THIS CAN CAUSE A FIRE AND RUIN A PERFECTLY GOOD DAY. REPLACE THE FUSER UNIT

Mar 09, 2015 | Sharp Office Equipment & Supplies

1 Answer

All the lights are flashing for the toner, drum and paper. I have replaced the toner and added paper. But the lights on still flashing.


When all of the lights are flashing like that it indicates there's a SERVICE CALL needed,
that usually means right away you'll need to have a service technician repair a part but I can at least help you figure out what part it will be.

To find what's called the Secondary Error code you have to:

Press both the GO and JOB CANCEL buttons together,
this will cause either 1 or 2 of the LEDs to light up.

What they mean:
Toner: Fuser
Toner and Drum: Main PCB (the brain, the main board)
Drum: Laser
Paper: Main motor
Drum and Papaer: Power supply
Toner and Paper: DIMM (the memory module)

Pretty much all of those except the DIMM would cost more (parts and labor) to fix than to replace the machine.

However if you still want help to try and fix the printer leave a comment with what the problem part ends up being and I'll try to help you further.



Find this solution useful? Please be sure to leave a positive review and or vote if so! :)

Jun 07, 2011 | Brother HL-5240 Laser Printer

1 Answer

I tried printing and didnt realize i had papers sitting on top of printer it printed and crumbled papers as it was printing now i have it blinking error , i check for paper jam , its all clear i cant get...


    See below. It's the steps after 7 that is most likely part of you issue. Refer to your user guide (or see below for a link to an online version) for illustrations.

  1. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  2. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  3. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  4. Close the front cover.
    Note: Do not put the drum unit and toner cartridge assembly back in at this point.
  5. Pull the paper tray completely out of the printer.
  6. Pull the jammed paper down and out of the printer.
  7. Open the back cover (back output tray).
  8. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  9. Pull the jammed paper out of the fuser unit.
    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  10. Close the back cover (back output tray).
  11. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.
  12. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  13. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  14. Put the paper tray firmly back in the printer.
  15. Close the front cover.
  16. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

Jan 29, 2011 | Brother HL-2170W Laser Printer

1 Answer

Service req e547


I can tell you that a Engine Service Error Code #E526, stands for a "SOILED ADC SENSOR". ADC stands for "Automatic Density Control" [sensor]. Hopefully, you will have your printers "User's Manual/Owner's Manual" and it will show you exactly where that ADC Sensor is located, because I do not know. I think its a removable board, that probably slides in and out, somewhere near the upper right section on the inside of the front of the printer. If you use the round knob [on the inside of the printer, near the center] as the center of a clock, then I would guess that the sensor board assembly would be around the one-o-clock to the two-o-clock position, but really don't know for sure...Basically if there are any parts of wrong specifications used, improper mounting, damage, distortion, dirt, or adherence of any foreign material, that can cause that particular error code. Hopefully the ADC Sensor is just dirty and needs cleaned. The major parts that need to be checked, are the "ADC Sensor Assembly", the "Main Harness Assembly" and the "MCU Printed Circuit Board". E532 error means there's a drain on one of the several motors within the printer. Reseat all the consumables within printer (especially the waste toner)and the paper tray the error clears. If the error doesn't clear then you have a real hardware fault and the job of changing each motor until you get the right one. This particular printer has a problem with waste toner. The toner seems to clog up and be the main cause of this error - you may find this occurs after the printer has been sat idle for sometime i.e. after a weekend. Once this particular printer starts giving this message its best to run through this routine each morning... open the front cover, unlock the two lockovers, pull out the consuambles about half way and then slam them back in - hard enough to loosen the toner but not hard enough to break the printer. Switch it on and it should remain error free all day.

May 27, 2010 | Epson Aculaser C1100 Printer

1 Answer

Yellow


If the paper light is flashing (not steady) please follow the steps bellow:

The Paper LED flashing can be caused by no paper in the manual feed slot, a paper jam, the front cover is open, the back cover is open, dust on the drum, a memory full error, a print overrun error or not having a drum installed.

Note: Be sure that a toner AND drum assembly is installed in the machinebefore continuing. A machine may exhibit a jam message if a drum or toner isn't installed or isn't installed properly. The drum is a separate part from the toner cartridge and the two parts fit together tomake the drum and toner assembly. The problem may also happen from using non-Brother supplies.

To clear the Paper LED flashing, follow the steps listed below:

Brother strongly recommends that customers use only genuine Brother drumunits and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print qualityand machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.
Warning: If you just used the machine some parts inside the machine are extremely hot.

1. If the paper source setting of the program you are printing from or the Brother printer driver is set to Manual feed, the Paper LED will flash prompting you to load a sheet of paper, an envelope, or a label inthe manual feed slot of the printer. It can also be caused if the document you are trying to print was created as a letter, mailing, or label.

2. Using both hands, slide the manual feed slot paper guides on the front of the printer to the width of the paper that you are going to use.

3. Using both hands, put one piece of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the printer pull in the paper, let go and the printer will print the document. If the Paper LED continues to flash and the printer does not pull in the paper, this issue was not caused by a manual feed command, continue with trouble shooting.

4. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

5. Remove the drum/toner assembly by lifting it up slightly at the center and pulling it out to the front. Place the drum/toner assembly ona piece of disposable paper or cloth to avoid spilling and scattering the toner.

6. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top from right to left and left to right several times. Return the blue tab and snap it into the home position. If you don't, printed pages may have a vertical stripe.

7. Remove the toner cartridge from the drum unit holding down the lock lever (purple tab) on the left side of the drum unit and lift the toner cartridge out.
*Handle the toner cartridge carefully. If toner scatters on your and or clothes, immediately wipe it off wash it with cold water.

8. If there is paper in the drum unit, gently remove it.

9. Examine the inside of the printer where the drum was installed. If there is paper inside the printer carefully remove it.

10. Reset the toner cartridge into the drum unit (be sure it clicks into place).

11. Reinstall the drum/toner assembly into the printer.

12. Close the front cover. If the Paper LED is still flashing, continue with trouble shooting.

13. Turn the Brother printer around with the back of the printer facing you.

14. If the back cover is open, close it securely. If the Paper LED is still flashing, continue with trouble shooting.

15. Open the back cover.

16. Open the black plastic inner chute by pressing on the release tab located on the right side of the chute.
Note: The inner chute has a diagram on it of a piece of paper being removed from the printer.

17. If there is paper inside the printer carefully remove it.
NOTE: If paper is wrapped around the orange roller do not try and removeit. The printer has a one year limited exchange warranty. If the printeris in warranty, call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) for warranty options. If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

18. Close the back cover. If the Paper LED is still flashing, continue with trouble shooting.
NOTE: The inner chute will close automatically when the back door is closed.

19. Pull the paper tray completely out of the printer.

20. If there is paper jammed in the paper tray or underneath the printer, gently remove it.

21. Reload the paper in the paper tray. The tray can hold up to 250 sheets of 20 lb paper. Do not over fill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

NOTE: If you are using special paper and the machine has problems feeding it from the paper tray, try loading the paper in the manual feed slot.

22. Put the paper tray firmly back into the printer. If the Paper LED isstill flashing, continue with trouble shooting.

23. To troubleshoot a Memory Full error, press the Go button on the printer to print the data remaining in the printer. Cancel the print jobif you want to delete the data remaining in the printer by pressing theGo button for about 4 seconds until all the LEDs light up. The Ready and Paper LEDs will flash as the job is being cancelled. If this does not clear the error, reduce the print resolution in the Brother printer driver or reduce the complexity of your document. If the Paper LED is still flashing, continue with trouble shooting.

24. To troubleshoot a Print Overrun error, set the page protection in the Brother printer driver to AUTO. Change the following settings in theprinter driver and try again. The best XXXXXXXXXXX XX these settings will vary depending on your document:
Graphics mode
TrueType mode
Use Printer TrueType Fonts


Read more: http://www.justanswer.com/questions/305l2-my-brother-printer-hl-2040s-paper-light-is-blinking-its#ixzz0orRwY5r6

May 24, 2010 | Brother HL 5250DN Laser Printer

1 Answer

Hi there I have a brother HL-2170 W and have a page in the machine that is jammed. I actually turned the power off in the middle of a print job. What do I do? when I turn the power on the error light...


You should be able to solve your issue by following the first 7 steps below for clearing paper jams. After that put your printer back together and see if it starts working. If not, follow the rest of the steps and you should be fine.
  1. Open the front of the printer.
  2. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  3. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  4. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  5. Close the front cover.

    Note: Do not put the drum unit and toner cartridge assembly back in at this point.

  6. Pull the paper tray completely out of the printer.
  7. Pull the jammed paper down and out of the printer.
  8. Open the back cover (back output tray).
  9. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  10. Pull the jammed paper out of the fuser unit.

    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.

  11. Close the back cover (back output tray).
  12. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.


    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.

  13. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  14. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  15. Put the paper tray firmly back in the printer.
  16. Close the front cover.
  17. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

Jan 11, 2009 | Brother HL-2170W Laser Printer

1 Answer

How to Solve Error code SC496 for Aficio 551


hello Sir; You have to empty the waste toner bottle it located right hand side bottom, open the doorlook at "A" area you will see a big narrow plastic bottle pull out a black buckle slide out the bottle, dump the toner,the code will be disappear!

Jan 06, 2009 | Ricoh Aficio 450 Copier

1 Answer

Where are the toner cartridges in magicolor 2300 dl


FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing
rack rotation

open door, remove waste toner box then you have to find a small switch in left side and push it wit screwdriver or something, then you can rotate the toner rack manually. then install the waste toner box again and power up printer.

Sep 01, 2008 | Konica Minolta magicolor 2300DL Laser...

3 Answers

Error code: 7410


Hy, i have had the same problem.
turn the power switch to off,
open the left cover,
push on the label
close the left cover
turn the power switch to on

Jan 30, 2008 | Kyocera FS-2000D Laser Printer

Not finding what you are looking for?
Xerox Phaser 7750DN Laser Printer Logo

919 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...