Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Ice maker doesn't work. changed filter. light on ice maker door still on.

Jenn-air JCDS2389GES The ice maker/water dispenser didn't work. Change filter light was on. I changed the filter. Ice maker and water dispenser still don't work. Change filter light is still on.

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  • Anonymous Mar 13, 2014

    i changed water filter and now ice maker will not make ice

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2 Answers

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  • Master
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Hi,

Just check THIS link out.It will solve your problem.
From my side i believe it is the control board which has to be replaced and it will work again.

Goodluck..

Posted on Apr 05, 2008

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  • Jenn-Air Master
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You need probably to change the dispenser solenoids which swith water on dispenser

Posted on Apr 05, 2008

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1 Answer

Not making ice after changing filter.


Hi and welcome to FixYa I am Kelly.

A new filter can take several cycles of the ice maker to fill the filter up with water before. The average filter is around 30 oz and the average ice maker fill cycle is 3.2 oz. The new filter did not have any water in it. The water in the door has a resercoir so the air in the filter will still make the water work until you get air. Drain abour 3 tall glasses from the water in door. The ice maker should then work properly. The filter filters water for water in door (inside) and the ice maker so if you have water inside the door you should have ice UNLESS one of the inlet water valve solenoids has failed. Also make sure the Freezer door / light switch functions properly. The door switch is supposed to stop water and ice functions with the door open.

I would like to know if it starts making ice.
Thanks for choosing FixYa,
Kelly

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1 Answer

Water dispenser stop working? ice maker is fine. How do you fix this? I changed the water filter hmmm..


You have two points where you can check the dispenser water. At the rear where the water supply comes in is the water inlet valve. If you disconnect the dispenser water line and then see if the water comes out when you try the dispenser. You should hear the valve work when you try the dispenser. If you don’t hear it there it’s a dispenser actuator switch problem. If you do hear it but water doesn’t work here there is a valve or water supply problem. If it's normal, disconnect it at the bottom of the freezer door and try again.If it's normal here it may be frozen in the door. If this is the case open the door till it thaws. A blanket over the opening will prevent thawing of all the food.

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If your ice maker is making full size cubes then it should one of 2 problems.
The water valve on the bottom back of the machine is a dual valve. One side feeds the ice maker, the other side feeds the water supply.
1. The dual water valve. is going bad. The water side is malfunctioning.
The dual valve must be replaced.
2. Your model should have filters for the water dispenser, and need replaced.
Try changing the filters first.

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bjones03@comcast.net

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