Question about Lexmark X2350 All-In-One InkJet Printer

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No dial tone

I recently changed from dial-up to DSL, and now get a "no dial tone" message when I try to send a fax. What do I do, please?

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  • GrannyL Apr 05, 2008

    This is an All-In-One printer, and has no phone line attached to the back of it. It has a USB cord connecting it to the printer, which must be working because the printer will print. It's like the printer doesn't recognize the DSL connection.

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  • 1,447 Answers

-Try to connect line to a phone and check for a dial tone
-make sure that line is connected to line port at the back of printer
-try to use a spare cable if you have an extra available

Posted on Apr 05, 2008

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1 Answer

The fax machine wont send a fax


The fax machine needs to be setup to know if it is direct dial or on a phone network as well as tone or pulse. Use the utility screen on the fax machine to set it up. If you have DSL service on your phone line the fax machine will need a DSL filter on it.

Apr 14, 2011 | Printers & Copiers

2 Answers

Cannot send a fax


For a fax to work you do not need a broadband. What you need is a phone like. It seems that you are trying to use broadband for fax because it is the same phone line that they both are on. Sorry, will not work that way. If you trace back you will find that there is a little box that has the phone line coming into from outside. The box splits it into phone and dsl. It is this phone line that should go into the fax and not the dsl line.
So please remove the dsl line from the fax and connect the phone line and you will see that the fax works.

Dec 14, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Can't send or receive fax hagans@loadednet.com.au


Check the cable, i.e. plug an analogue phone into the cable and listen for a dial tone. If none, are you plugged into a digital line?

If a dial tone is heard, is it an intermittant dial tone (message waiting) because this can stop the fax from working. If so, resolve this and try again.

Do you need to dial a number to get an outside line? If so this needs to be entered before the fax number on outgoing faxes.

Nov 17, 2009 | Canon MP830 All-In-One Printer

1 Answer

I am unable to send fax, I get a 'phone line error' message. The phone line is fine, I checked it by pluging a seperate phone into it. When I go to 'On Hook Dial' I do not get a dial tone on the fax...


Please check the dial tone by following the instructions given below:
1. Press "Fax Mode."
2. Press "Menu."
3. Press "Up Arrow" or "Down Arrow" repeatedly until On Hook dial is highlighted.
4. Press "Select" twice.
You can now hear the dial tone of the telephone line.
5. Enter the number to which you want to send a fax.
Note: Press the keypad numbers to use an automated answering system.
6. Press "Start Black."

Mar 29, 2009 | Lexmark X8350 Print, Scan, Copy and Fax...

1 Answer

Lexmark x2470. Fax solutions not working after going high speed


Please check that the Phone line for faxing is connected to a seperate NON FILTERED phone line. Not to the dsl line. You can use a line splitter for this. Also the dial up modem may need to remain in your computer for the fax software to dial out. Hope this helps.

Dec 07, 2008 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

GET "NO DIAL TONE" ERROR.


I must tell you that this is not a printer issue, since printer does not have inbuilt fax capabilities....Actually you are trying to send fax from the computer using a Data Fax Modem. Printer just used for scanning and printing documents for fax...

1. Please check if your computer have Fax modem.
Look at the back of the system tower, if you see a phone jack port (probably two of them).

2. If yes then , you need to have a telephone cable directly from wall (not the ethernet cable coming from DSL modem), fax works on analog signals which is possible only from telehone line.

If your phone line is working, there is no chance the it will give you error again for NO Dial tone

Nov 07, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Problems with lexmark 1270 sending fax


See if you are getting a dial tone from the phone.
-> If you can't, check the line.
-> If you can get a dial tone and successfully call out. Make sure you are not running on a digital phone system, IP phones, using DSL, etc. Fax machines have problems on digital lines and many either won't work without a line scrubber or work intermittantly.

Jul 13, 2008 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Fax


How about a filter that came with your DSL modem? You can run your DSL to one side and fax to the other.

Apr 09, 2008 | Lexmark X83 All-In-One InkJet Printer

2 Answers

Lexmark 7350 all in one


Before you begin


To pinpoint the cause of the issue, please record answers to the following questions:

Can a fax be sent or received?
Can a fax be sent, but not received?
Has the fax function ever worked in the past?

Any error messages may also help to narrow down the cause of the issues.

Print out the following:

- a settings list to view the current fax settings
- a receive log if there are issues receiving faxes
- a send log if there are issues sending faxes
- an activity log if faxes cannot be sent or received.
Initial checks
If the fax option has worked in the past and does not do so now, check that the same connection is being used and that it still works.
Check to see if any configuration settings have been changed that could have affected the fax settings.

Faxes cannot be sent/received:
If you are using a digital line, you need an analog card, an ISDN adapter, or an ADSL filter in order to send faxes.
If a PBX is being used, an ISDN Adapter/ADSL filter will not be used as these are supplied within the system. (A PBX is normally used within a company to share a small number of public lines among a large number of private ones to save on cost.) For instructions on configuring the X6100 Series machine with a PBX, see How and When to Use the PBX Option.
Check the phone line (without the printer):
Test the line by connecting a phone directly into the phone port.
Check for a dialing tone.
If you cannot hear a dialing tone, try another phone cable. Once you can hear a dialing tone, you know that the phone port is live and working.
Make sure the RJ11 cable is not damaged.
Check that the printer is accessing the dialing tone correctly:
Press the Options button on the operator panel five times until ON HOOK DIAL is displayed.
Press Select. You should hear a dialing tone.
If you can't hear a dial tone, make sure that the speaker volume is set to High. (Go to Fax, press Options eight times until SPEAKER VOLUME is displayed, then use the plus or minus buttons to change the setting to HIGH. Press Select.)
If there is still no dial tone, unplug the power cable and the phone lead, then plug them back in and try again.

Faxes can be sent but not received:
Connect the Lexmark All-in-One directly to the phone port. IMPORTANT: Do NOT connect any phones to the EXT port.
Make sure the Fax receive mode is set to answer the fax after 3 rings. (Press the Fax button on the operator panel and then press Options three times until ANSWER FAX WHEN is displayed. Change the settings using the - or + buttons as appropriate.)

Faxes can be received but not sent:
Make sure that Country Code is set correctly:
Press the Fax button on the operator panel and then press Options 15 times until Advanced is displayed.
Press Select.
Press Options 13 times and then press the + or - button until the right country is displayed.
Press Select.

IMPORTANT! These tests must be carried out with NO EXTENSIONS, i.e. phones or answering machines, connected to the EXT port on the All-In-One.

Feb 15, 2008 | Lexmark X8350 Print, Scan, Copy and Fax...

1 Answer

Help


no.you need dial tone to send faxes. dsl is for computer use.
wg

Feb 10, 2008 | Epson Stylus CX9400 Photo Printer

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