Question about Bissell Lift-Off(R) Revolution(R) Turbo Upright Vacuum

6 Answers

Male plug needs to be replaced.

Hi! One of the pins of the male plug (where the canister connects to the upright) is broken (actually burnt). I need to replace this male plug and maybe even the female plug as well. How do I replace these plugs? How do I get to them?

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  • Anonymous May 08, 2008

    My vacuum has the same issue. The plug is completely burnt. Male and female ends need to be replace. This website seems to have the male part, but i cant find the female:http://www.onlinevacuumparts.com/ps-189-...bagless-upright.aspx

  • jgurzler Jul 21, 2008

    Just had the smoke let out of my vac. Found that the plug that connects the lift off to the body was melted as well. Hopefully I can find the pigtails as we really like our Bissell

  • Anonymous Nov 08, 2008

    one male plug one female plug both burned and melted not repairable without replacing both connectors...

  • Anonymous Jan 03, 2009

    my vac works, but only with the canister. i also looked at the connector part and it seems to also be burnt both on the canister and the upright part also. has anyone been able to fix this? thanks

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I had same problem with my lift-off, i sent email to Bissell explaining what the problem was and where to get replacement parts. They sent me emial back saying they will send me refeb replacement vacuum becasue this part has been discontinued (I think there is a prolem with lift-off and Bissell is trying to make it right for their customer without official recall). I did get my fedex lable and i sent entier length of cord from my lift-off back to them. I should be getting my refeb vacuum soon.

---Pete

Posted on Jul 13, 2008

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Contact bissell, I Just did, and they will replace the lift off. I had to cut the entire cord off of my bissell, and they are sending out a new one.

Posted on May 14, 2009

Same problem here with the 3750-T to me it looks like this other model (3550) actually has both male and female and they look the same as for the 3750:
https://www.onlinevacuumparts.com/ps-184-3-upright-vacuum-3550-3553.aspx
I wrote to Bissell anyhow reporting the problem:-)

Posted on Sep 23, 2008

  1. Guest #2 - I had the same problem with one of the pins burning off. This issue is simple what with a person take the tank off and on it slowly bends the pins, resistance builds up until they burn off electrically. I contacted Bissell trying to get a replacement part and was told that this part was never made to be replaced however they will send me a replacement free of charge. I must send them the cord and the vacuum s/n label.
  2. In the meantime I soldered some slight raised points where the pin had broken off and the vacuum continues to work while I'm waiting for the replacement unit.I would not recommend anyone do this unless they know what they're doing.
  3. Contact Bissell is the best route to go.

Posted on Sep 05, 2008

This is DublinPete again!

I just receive my refurb lift-off from Bissell. it was great service from Bissell CSR, everythign was done thru the email (via Bissell web site).

if your Bissell has burnt plug, first i would contact Bissell to see what they have to say before you go out to find replacement parts (if you can find one)

good luck.

Posted on Jul 28, 2008

My vacuum has the same issue. The plug is completely burnt. Male and female ends need to be replace. This website seems to have the male part, but i cant find the female: http://www.onlinevacuumparts.com/ps-189-3-lift-off-bagless-upright.aspx

Posted on May 08, 2008

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It stopped working while I was using it . I tried to plugged in different electric outlets but it still dead. What should I do or look into in order to get it back to normal?? thanks


I would start by taking the wand apart. Be sure vac is unplugged from the wall outlet! You should be left with two pipe pieces, and the beater bar. I would also pull the hose from the canister unit itself. Once all the pieces are pulled apart, check the two or three prong wire connectors on each piece, both the female and male ends. If you have any dielectric grease, use a dab on each electrical connection. Once you reassemble, and still not powering up, wiggle the wand back and forth at the connection near the canister, and after the hose near where the switch is. If the vac cuts on after wiggling it, then you have a loose connection, and will need to tighten the female ends on the electrical connections, by squeezing them together slightly with a pair of pliers. Please rate if this works or does not work. Thanks!

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Hi There,

If you've already tried resetting the power brush, and it still won't come on, this indicates that your electrical hose has most likely gone bad, and needs to be replaced.

This is actually a pretty common problem on Panasonic canisters, as well as Kenmore canisters (Panasonic makes Kenmore canisters).

In order to confirm this, what you'll need to do is purchase a simple electrical tester from Home Depot, or Lowes, and test the hose to make sure you have power making it through the hose.

To test this, remove the hose from the wand so you just have the handle of the hose in your hand with nothing attached to it. Put both ends of the electrical tester into the two female receptacles that plug into the wand, turn the machine on, and make sure that your hose is set to the carpet setting.

You definitely should have power coming to the hose at this part. If there is no power getting her, this indicates that your hose has gone bad. You may also just purchase a new hose (see link below), and if for any reason this doesn't fix your problem, you may return the hose to us within 60 days for a full 100% refund.

If the hose does have power at the end of it, repeat the process with the wand attached to the hose, but not connected to the power nozzle. If you have power getting to the hose, but not the wand, this indicates your wand has gone bad and need to be replaced. If you have power to your wand and hose, this probably indicates that the cord in the neck of the power nozzle has gone bad. Inspect the wire in the neck of the nozzle and see if you see any burning, or discoloration in on the male prongs.

I'm pretty sure that you'll just need to replace the hose, this is by far the most common problem on Panasonic canisters.

There are two different styles of hoses for Panasonic canisters. In order to find out which one is yours, remove the hose from the canister itself. Where the hose cuff plugs into the canister portion, look at the electrical prongs. There is either a 2 prong hose, or 3 prong hose. Here are links to both of the hoses. If your hose is a 3 position hose with a setting for bare floors, and carpets, then you have the 3 prong hose.

3 Prong Panasonic Canister Electrical Hose (Most Common)


2 Prong Panasonic Canister Electrical Hose


If this didn't fix your problem, please just use the comment section on this repair page and let me know what the outcome was after testing it with the electrical tester, and I'll be more then happy to try and do some more advanced diagnosing with you.

I hope this was helpful to you. If you found this helpful, please be so kind and rate my repair helpful, or leave feedback for me, this is really what keeps Fixya repair experts answering free questions, rather then just the premium questions that we get paid for. This is greatly appreciated.

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It sounds to me like the power cord has a short. To test your power cord you need a multimeter. Test continuity threw the power cord, from the male plug prongs, to the wiring inside the vacuum. You should get continuity from one prong on the male plug to only one wire on the other end of the power cord. If you test one prong but get a readying on 2 wires, then it is crossed. If you dont get any continuity on one or more of the wires, you have a short. A common place for a short in the cord is the male plug, you can find a replacement male plug at a hardware store and cut off the old one. When wiring the male plug, black wire goes to the gold post, white wire goes to silver, and green wire goes to the green post.

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