Question about MP3 & Digital Media Players

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Is there anything I can do for a cracked screen. I took it back to best buy because we got a warranty on it and they don't exchange for broken screens.

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If you are feeling up to it, you can replace the screen yourself. Instructions are available online. The best way to find the replacement LCD screen is to do a Google search for "replacement LCD screen <Insert MP3 Player Model Here>" . That search will also likely come up with instructions on how to replace it as well. If you do not feel up to replacing the screen yourself, some websites allow you to mail in your MP3 player and let them replace it for you. They will charge for this.

Posted on Apr 05, 2008

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I have a flip out cd player and cracked screen where can i get it fixed


if you still have your warranty take it back to where you bought it if you don't have the warranty go to best buy and see what they say

Nov 06, 2013 | MP3 & Digital Media Players

2 Answers

My iriver e100 screen is cracked, no image visible - just scrambled colours. where can i get it repaired in melbourne? close to the city would be good


when did you get it, i think you receive a 12 month warranty...
if this is still valid, i suggest taking all the content (Audio, Videos, Pictures) off of the cracked one ..store them in a folder on your computer, then go back to the dealer you got it from, and ask to exchange it...or get your money back, and buy a new one and put the songs back onto it

Nov 17, 2009 | iRiver E100 Digital Media Player

1 Answer

The screen lights up with a black line on the bottom. It will not do anything else. It is a Apple ipod nano


The screen is broken. If it's not under warranty Google "iPod repairs" in your country and they might be able to replace it. Otherwise you can get an exchange unit from Apple. Take it to your nearest Authorised Apple Service Centre and they will get it exchanged in a couple of days. Unfortunately this might cost almost as much as a new one.

Oct 07, 2009 | Apple iPod nano

1 Answer

Cracked screen


I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

The unit with the cracked screen cannot be fixed or replaced. Physical damage will prevent even an out of warranty replacement. The other player that has a problem with the sound can be replaced out of warranty for $31. The warranty on the unit is 90 days from the date of purchase. You will need the receipt for a warranty exchange.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Feb 01, 2009 | Coby MP-C7085 MP3 Player

1 Answer

The LCD screen inside the casing is broken


If you got it broken you should call the people who hold the warranty for the media player. If it was done by dropping it or anything else check your warranty to make sure it is still covered and see if they can replace it because if you try to fix it yourself they won't take it back and fix it for you for sure because you took it apart. They will claim you "voided" the warranty

Oct 29, 2008 | MP3 & Digital Media Players

1 Answer

Ipod touch


Hello bobsomos123,

Even though the product is within the 30 day return / exchange period you will be unable to exchange the product. Damaged products are not accepted for exchanges.

Your local Best Buy® store may be able to assist you in having the product sent out for repair. However since water damage is not covered by any warranty, you would have to pay for those repairs.

Best Regards,
Ken
"Go Ahead. Use Us."

Jun 24, 2008 | Apple iPod touch

1 Answer

My mp3


Hello Metalhead92,

I am sorry to hear about your Insignia® Pilot MP3 player's cracked screen. Unfortunately cracked screens are considered to be physical damage and are not covered by the manufacturer's limited warranty nor by any Best Buy™ performance service plan or product replacement plans.

The MP3 player may still be serviceable but you would have to pay for the cost of repair. Your local Best Buy store can help you by sending the unit out for an estimate. However, my experience with these kinds of repairs is that they can often come close or exceed the cost of a comparable replacement item. It may make more economic sense to simply purchase a new MP3 player.

Best Regards,
Ken
"Go Ahead. Use Us."

Jun 21, 2008 | Insignia Pilot MP3 Player

1 Answer

Broken screen


When it comes to issues such as cracked screens, the question comes down to two things:

1. Is the screen cracked in such a way so as to cause big issues, or so the screen cannot function at all.

2. Is my product still under warranty.

Most companies nowadays tend to ship you a new product, if yours is still under any kind of warranty. If your MP3 player isn't, It may be better to get a new one.

Hope this helps.

My best,
Rob

Dec 14, 2007 | SanDisk Sansa e200 MP3 Player

5 Answers

Broken screen Sandisk Sansa e260 MP3 Player


They make more, just buy a new one and forget it. Lot less hassle

Nov 30, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Broken screen


In-warranty - call Philips
Out of warranty - call Philips for best repair/replacement prices

Option 2 - consult local yellow pages or Best Buy Geek Squad to see fi they will perform repair

Option 3 - get a new Mp3 Player - the cost of repair usually exceeds cost of gettign a new one.

-Tha Mp3 Doctor

Oct 29, 2007 | Philips GoGear HDD6330 MP3 Player

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