Question about Microsoft Wireless Notebook Optical Mouse VSBX300001

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Microsoft Wireless Notebook Optical Mouse Not Connecting

The mouse itself used to work perfectly, but recently it stopped connecting. As i plug in the USB to the port the green light that says connect on the side does not light up anymore and the wireless mouse does absolutely nothing.I have replaced the battery, sometimes if I'm lucky a little text box pops up saying the USB malfuctioned.

Help aprreciated.

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  • stroodle May 21, 2008

    green light is on plug in and have reattached to port mouse is not working, I have used on other computer and it works fine, is there a driver available for this mouse? I may have lost the driver in this computer

  • Anonymous Jun 28, 2008

    same problem works on one computer not on the other.

  • Anonymous Jul 26, 2008

    yep, have the same problem. Mouse usb plug part is shot. this is the secocnd Microsoft notebook wireless optical mouse that has just gone bad. Seems like they have a life span then die. On both the green light just would not come on no matter what computer I plugged it into (usb port). I checked it on 3 computers gave up and bought another mouse and it worked fine.

  • 3samsam Oct 31, 2008

    my usb light is on , but the mouse optical light not on

  • zshockley Jan 07, 2009

    I have the exact same problem. It used to work perfectly and now it does not show the green connect light. I have replaced the battery twice and nothing. I have tried on several PC's and nothing.

  • jsimon77 Mar 15, 2009

    Like everyone else's, mine WAS working fine then just stopped (Vista Home x32) I tried a generic usb wired mouse and but get the same... not recognized... error.



    I downloaded the software from Microsoft, same issue.



    Before using it on the Vx32 machine, it had been working fine on my Vista Pr x64; but after trying this machine, it failed to be recognized on that machine too.



    I found a site that said to update the driver, repointing to the Windows\System32 directory (bug).



    That worked for my Vx64 machine and this wireless mouse has been working again w/no issues.



    However, I tried the same 'fix' on my Vx32 but it did not work for either the wireless and the wired mouse.



    It doesn't appear to be an issue with the specific mouse since neither mice... Seemed more like a general USB device/driver issue recognition (others have complained of the sudden inability to reconnect with USB harddrives, etc, but luckily for me, my camera still works yea).



    Anyone found the answer yet? Laptop does not have a ps2 so usb is my only choice!

  • kevin_s_hyat Nov 17, 2013

    I was having trouble connecting the Wireless Notebook Optical Mouse, Model: 1023

  • kevin_s_hyat Nov 17, 2013

    Downloaded the software from microsoft here;http://www.microsoft.com/hardware/en-us/... went into the hardware monitor and right clicked the mouse which had a yellow icon, clicked properties, says the driver failed to initialize, clicked update driver, instead of searching online, I chose to install from drivers already on the computer. I chose the drivers that were installed with the software I downloaded from the link above. Unplugged the usb dongle, pressed the connect button on the dongle, pressed connect on the mouse. All is working now. Hope this helps

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After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in and realized that there was a green reset button on the USB connector as well. (who knew?) SO.... you press the green light (which is a button) and release it.... should blink. Then go to THE MOUSE portion and press the connect button for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!

Posted on Oct 01, 2009

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Is your mouse is Microsoft Wireless notebook optical mouse model 1023?

re attach again you USB dongle to your mouse. then slowly remove your USB dongle from your mouse. If your Optical mouse lit. that's it. Insert the USB dongle to the USB port.

If not. Buy a new one.
Anyway, you'll have to change your mouse eventually.

Posted on Apr 14, 2008

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I had the same problem. Check out this site http://support.microsoft.com/kb/838398 and see if your mouse is listed on the "applies to" section. If it is, follow the instructions - It worked for me, so hopefully, it will work for you, too!
Good luck!

Posted on Feb 07, 2009

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This solution is for the model number 1023

If the wireless receiver is plugged in, the light is not on, the computer makes an unusual sound (dun dun dun!) when you plug in the receiver, if the red light under the mouse is working.

Open the device manager, for windows 7 press the start button and type "Device Manager"

Find the mouse on the list, it should have a yellow exclamation point next to it.

Right click the device
Click "Update Driver"
Click "Brows My Computer"
Click "Let me pick from a list of device drivers on my computer"
Un-check the box that says "Show compatible hardware"
On the left hand side, choose "Microsoft"
On the right hand side, choose "Microsoft USB Wireless Mouse (Mouse and Keyboard Center)"

Once the drivers have installed successfully, you will need to reboot your computer.

Once the computer has rebooted, if the mouse is still not responding, you might need to reconnect the receiver with the mouse by pressing the button on the receiver, then the button on the bottom of the mouse that says "connect"

This same process should work for most other windows operating system, you just need to figure out how to find the device manager. Usually in the control panel.

Posted on Mar 17, 2014

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This may sound obvious but it happened to me so I'll share, the red light will still light up on the mouse even though the battery needs to be changed. I tried the other solutions before doing the obvious assuming the red light meant the battery was good, all fixed now though.

Posted on Aug 17, 2012

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EvilDeadAsh
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SOURCE: Microsoft Wireless Notebook Optical Mouse Not Connecting

I have the same mouse and I had to install the intellipoint 6.1 software that came with it, and it worked flawlessly. Then I sold a few of them that I had and mixed up the dongles in the sales and now none of them work. Trying to figure out if I can force a recognition or are they proprietary to only one mouse. Go to microsoft and see if the intellipoint 6.1 is a download.

Posted on May 31, 2008

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Posted on Jan 02, 2017

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