Question about Microsoft Wireless Notebook Optical Mouse VSBX300001
The mouse itself used to work perfectly, but recently it stopped connecting. As i plug in the USB to the port the green light that says connect on the side does not light up anymore and the wireless mouse does absolutely nothing.I have replaced the battery, sometimes if I'm lucky a little text box pops up saying the USB malfuctioned.
After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in and realized that there was a green reset button on the USB connector as well. (who knew?) SO.... you press the green light (which is a button) and release it.... should blink. Then go to THE MOUSE portion and press the connect button for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!
Posted on Oct 01, 2009
Is your mouse is Microsoft Wireless notebook optical mouse model 1023?
re attach again you USB dongle to your mouse. then slowly remove your USB dongle from your mouse. If your Optical mouse lit. that's it. Insert the USB dongle to the USB port.
If not. Buy a new one.
Anyway, you'll have to change your mouse eventually.
Posted on Apr 14, 2008
I had the same problem. Check out this site http://support.microsoft.com/kb/838398 and see if your mouse is listed on the "applies to" section. If it is, follow the instructions - It worked for me, so hopefully, it will work for you, too!
Posted on Feb 07, 2009
This solution is for the model number 1023
If the wireless receiver is plugged in, the light is not on, the computer makes an unusual sound (dun dun dun!) when you plug in the receiver, if the red light under the mouse is working.
Open the device manager, for windows 7 press the start button and type "Device Manager"
Find the mouse on the list, it should have a yellow exclamation point next to it.
Right click the device
Click "Update Driver"
Click "Brows My Computer"
Click "Let me pick from a list of device drivers on my computer"
Un-check the box that says "Show compatible hardware"
On the left hand side, choose "Microsoft"
On the right hand side, choose "Microsoft USB Wireless Mouse (Mouse and Keyboard Center)"
Once the drivers have installed successfully, you will need to reboot your computer.
Once the computer has rebooted, if the mouse is still not responding, you might need to reconnect the receiver with the mouse by pressing the button on the receiver, then the button on the bottom of the mouse that says "connect"
This same process should work for most other windows operating system, you just need to figure out how to find the device manager. Usually in the control panel.
Posted on Mar 17, 2014
This may sound obvious but it happened to me so I'll share, the red light will still light up on the mouse even though the battery needs to be changed. I tried the other solutions before doing the obvious assuming the red light meant the battery was good, all fixed now though.
Posted on Aug 17, 2012
I have the same mouse and I had to install the intellipoint 6.1 software that came with it, and it worked flawlessly. Then I sold a few of them that I had and mixed up the dongles in the sales and now none of them work. Trying to figure out if I can force a recognition or are they proprietary to only one mouse. Go to microsoft and see if the intellipoint 6.1 is a download.
Posted on May 31, 2008
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Posted on Jan 02, 2017
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