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I have a tomtom map for which I cannot find a product code. I have my device code however. How do I find the product code?

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  • B Joan Rapier
    B Joan Rapier May 11, 2010

    Hello Petertimms7



    Do you mean the product key code that came w/ the CD?



    The product key code is the license key that allows you to install the software. Unfortunately, if you don't have that, you'll need to purchase the product again. If you purchased the map from TomTom and you have proof of purchase, they **may** issue you another license. Honestly, I doubt it though. Sometimes you can get companies to replace a damaged or lost CD but that's not normally the case w/ a license.



    The product key code is usually found on the CD jewel case or included in documentation that came w/ your purchase.



    Do you have the original CD jewel case, etc that the CD came in?



    ***************
    Please, let me know if this response was "Helpful" or a "FixYa" for you or, of course, if you have additional questions, etc on this topic.



    If I did not answer your question satisfactorially, plz, b4 assigning a "Thanks for Trying" or lower rating to my "Solution (response)", let me know. I may have misunderstood you or the problem you are experiencing.



    In any case, I will work w/ you until your problem is resolved or diagnosed. I promise! :)



    Thank you
    BJ
    ***************

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Diagnosing your problem will be a process. Please, post back w/ your answers and we'll continue to provide you w/ recommendations for what to do next until your problem has been resolved.

Thank you,
BJ
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Posted on Apr 06, 2008

  • B Joan Rapier
    B Joan Rapier Apr 08, 2008

    Thank you Petertimms7 for your "FixYa" rating. I'm glad I could help.



    Please, come back any time you have any questions. That's what we're here for.





    BJ @:)

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(Please remember to rate)

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