Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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My whirpool does not spin-

When the switch is pressed the the machine's motor sounds like it is working but the basket will not spin-when we release the switch the motor stops making any sound ---please help

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  • mark merle
    mark merle Apr 07, 2008

    thanks for your reply, but i was able to resolve my problem by replacing the motor coupling isolator, which was physically broken- the new replacement has been improved from the original and noe has some metal componente to it insted of all plastic

  • Anonymous Apr 08, 2008

    Water fills the machine, but wouldn't spin, also the water drains but wouldn't spin?

  • tim0309 Apr 16, 2008

    Pretty much the same problem as Merle, however, it sometimes spins, sometimes not. when it does spin, it is to slow and not enough centripical action to spin clothes enough, way too damp. You can still wring out water.

  • Jeff Rockwell
    Jeff Rockwell May 11, 2010

    Which switch are you talking about? Start switch or lid switch? Please post back and elaborate a little more. Please provide your COMPLETE model number as well. This will help in trying to find a more accurate solution.

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Replace the direct drive coupling 285753a

Posted on Apr 13, 2008

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1 Answer

I have an error message f51 on my whirlpool cabrio washer model number WTW7600XW0, What is it and how can I fix this error on my own


F51 error code is a motor rotor position sensor failure or a lower harness problem. You need to check the motor in manual test mode, not automatic test mode. This will check the hall sensors and do a spin test: Be sure the washer is in standby mode (plugged in with all indicators off; or with only the Clothes Clean or Done indicator on). Select any one button (except POWER, START, STOP, and PAUSE/CANCEL) and follow the steps below, using the same button: Press/hold 3 seconds. Release for 3 seconds. Press/hold 3 seconds. Release for 3 seconds. Press/hold 3 seconds.

If this test mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with 88 showing in the Estimated Time Remaining two-digit display. During the 5 second wait time with 88 showing in the display, press the same button once. You should be in manual test mode. If the button is not pressed within 5 seconds, the automatic test mode begins. The Rotor Position Sensor uses Wash, Rinse, and Spin indicators to detect the three hall sensors. Console can have up to two of these indicators on at the same time when the tub is not moving. Open the lid and rotate the basket by hand. The Wash, Rinse, and Spin indicators should toggle on and off according to the direction the tub is being turned.

SPIN TEST: Make sure lid is down. Press and release: 2nd RINSE or EXTRA RINSE. The lid locks and the lid lock indicator turns on. Press and release; SPIN SPEED, WATER LEVEL, or LOAD SIZE. The motor/basket spins at 23 rpm. Press again, motor /basket spins at 530 rpm. Press again, motor/basket spins at 950 rpm. Press again and motor turns off.

Oct 24, 2014 | Washing Machines

1 Answer

How do I fix a f51 code on a whirlpool cabrio washing machine


F51 error code is a motor rotor position sensor failure or a lower harness problem. You need to check the motor in manual test mode, not automatic test mode. This will check the hall sensors and do a spin test: Be sure the washer is in standby mode (plugged in with all indicators off; or with only the Clothes Clean or Done indicator on). Select any one button (except POWER, START, STOP, and PAUSE/CANCEL) and follow the steps below, using the same button: Press/hold 3 seconds. Release for 3 seconds. Press/hold 3 seconds. Release for 3 seconds. Press/hold 3 seconds.

If this test mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with 88 showing in the Estimated Time Remaining two-digit display. During the 5 second wait time with 88 showing in the display, press the same button once. You should be in manual test mode. If the button is not pressed within 5 seconds, the automatic test mode begins. The Rotor Position Sensor uses Wash, Rinse, and Spin indicators to detect the three hall sensors. Console can have up to two of these indicators on at the same time when the tub is not moving. Open the lid and rotate the basket by hand. The Wash, Rinse, and Spin indicators should toggle on and off according to the direction the tub is being turned.

SPIN TEST: Make sure lid is down. Press and release: 2nd RINSE or EXTRA RINSE. The lid locks and the lid lock indicator turns on. Press and release; SPIN SPEED, WATER LEVEL, or LOAD SIZE. The motor/basket spins at 23 rpm. Press again, motor /basket spins at 530 rpm. Press again, motor/basket spins at 950 rpm. Press again and motor turns off. This was a cut n paste from a blog on that issue.

Apr 22, 2014 | Washing Machines

2 Answers

Model 110.92596100 won't spin


then there may be a problem with the basket drive tube,,,I found on my machine that the thrust washer had ground off the bottom of the basket drive tube and the clip that holds on the brake release arm had fell off and the arm fell down breaking the 2 little pins that go into the cam and it was not releasing the brake allowing the basket to spin,,,,i got a used 1 for 50 bucks installed it with a new clutch and works fine now,,, so i would check that area!

Mar 08, 2010 | Washing Machines

1 Answer

The spin cycle does not work. The drum does not turn. The water drains out but doesn't go into the spin cycle to get rid of access water


sounds like a problem with your basket drive assembly brake release arm could be broken not releasing the brake allowing the basket to spin,,,,,

Mar 07, 2010 | Maytag Atlantis MAV6000 Top Load Washer

1 Answer

My oasis kenmore elite keeps flashing f 50


The machine control through the rotor position sensor (RPS) cannot detect the motor running. The rotor is stuck, the rotor position sensor is faulty, or the machine control is malfunctioning. Open the lid and turn the drum manually. If it turns freely, activate the Manual Diagnostic Mode Test to check the functionality of the rotor position sensor and the machine control. If it doesn't turn freely, let us know to guide you in troubleshooting and repairing it.

The machine should be in standby mode when activating diagnostic test mode. That is, the machine is plugged in will all indicators off, or with only the Clothes Clean indicator on.

Choose any single button except Start, Stop, and Power. Press and hold the chosen button for 3 seconds and release it for 3 seconds; press it again for another 3 seconds and release it for another 3 seconds; press the same button again for another 3 seconds and release it (press, release, press, release, press; 3 seconds each).

The indicators will all light up for 5 seconds with 88 displayed in the Estimated Time Remaining display if the test mode has been successfully entered.

Repeat the procedure if the test mode is not activated. You may choose another button. Let us know if it cannot be activated after multiple attempts failed.

Press the same button chosen above before the indicators turn off (5 seconds). A single beep sounds and the two-digit console ID number is displayed. After 3 seconds the display is cleared (00) and the Add a Garment indicator flashes.

Open the lid and rotate the basket manually. The Wash, Rinse, and Spin status indicators should toggle on and off according to the rotation of the basket.

Press and release the 2nd Rinse button to lock the lid and the lid lock indicator turns on. Press and release the Rinse Speed button. The basket should spin slowly; pressing it again will raise the spin speed. The motor turns off and the basket stops the fourth time the Rinse Speed button is pressed.

With the basket stopped, press the Soil Level button to activate the Gentle wash action. Press it again to activate the Normal wash action. Press it again to activate the Heavy wash action. Press it again to turn off the motor and stop the basket.

Let us know the result of the test for us to guide you in troubleshooting the problem and eventually repair it.

Feb 22, 2010 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Kenmore 80 series top load washer. Will work on


if that arm is white and inside your clutch assy,that is the brake release arm that releases the brake to allow the basket to spin. it has 2 little fingers on it that lineup on the brake release cam, also check the bottom of yuor basket drive tube see if it has worn down or if the clip is there that holds that arm in place

Feb 21, 2010 | Kenmore Washing Machines

1 Answer

Washer does not spin but makes loud clicking noise?


sounds like you could have a problem with your basket drive tube,around the clutch brake area! my machine would not spin and i found out the bottom of the basket drive tube had been ground off by the thrust washer which resulted in the clip that holds the brake release arm fell off and broke the 2 little pins on the brake release arm and it would not disengage the brake to allow the basket to spin, i bought a used basket drive tube and a new clutch ,installed and unit works fine now,,,so take a look also check your motor coupling see if it is broken ,,, and 1 more thing ,up under your agitator is the basket drive block sometimes it shears off the notches on the top of your drive tube!

Feb 17, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore 80 Series washing machine - loud banging at end of spin


With the lid open, set the cycle to spin and press the lid switch button with a pen. Wait until the drum gets to full speed and release the lid switch. If the drum makes a knocking/ thumping noise and doesn't stop spinning within 2-3 seconds, the basket drive block is worn and needs to be replaced. (The basket drive block is located on the gearcase drive shaft, under the tub and agitator) If this has been happening for a long time you may need to replace the brake and drive tube assembly as well.
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Basket drive block part number is 389140

If that's not it, let me know and I will try to help you further.
Good luck!

Mar 10, 2009 | Kenmore Washing Machines

1 Answer

Noise at the *** end of the spin cycle


Hi pils,
As before I am not sure how your machine is built, but what you describe sounds like a problem with either the basket drive block or the brake system.
The basket is going to be mounted to the spin tube with some sort of aluminum adaptor and a nut, at least that's how most all our machines are made. Sometimes the drive block becomes unseated from the drive tube coming up from under the machine and will make a lot of noise when the brake applies at the end of the cycle. This is usually accompanied by the water not being spun out of the clothes as well as it should.
It may be the brake "jumping" when it applies to stop the basket.
What ever it is, it has something to do with the load being reversed when the spin stops. When the machine is spinning, the torque from the motor is transferred through the drive mechanism to turn the basket. When the motor shuts off, this torque is reversed as the momentum of the weight of the spinning load of clothes becomes the driving force and it is transferred back down through the machine until it stops.
Try turning the basket by hand in the direction of the spin and see if you can recreate the noise at at a slow enough speed to be able to pinpoint where it is coming from.
mike

Sep 26, 2008 | Washing Machines

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