Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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FRIDG AREA LIGHT WILL NOT TURN OFF

THE LIGHT IN THE FRIDG AREA WILL NOT TURN OFF WHEN DOORS ARE SHUT. FREZ LIGHT WORKS FINE. DOOR CONTACTS ARE WORKING BECAUSE WATER, ICE AND COOLING ALL START WHEN THE DOORS ARE SHUT

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  • Anonymous Jun 25, 2008

    same problem this evening ..food started to over heat and lights melted light ficture

  • hiboom Jul 02, 2008

    Same problem and Sears wants to handle it as a regular service call ($65 to look at it).

  • Anonymous Aug 01, 2008

    same problem this evening ..food started to over heat and lights melted light fixture, the warranty is not valid because it three past the warranty period!

  • Anonymous Aug 11, 2008

    Exact same problem with mine. Now, when you say Sears has a fix for it, does that mean the $ service plus parts and labor? Or they make a free correction to a known problem? My refridge is 1 1/2 old and past warrenty naturally!

  • rikoshet Aug 20, 2008

    have the same problem. I removed whole thing with lights. COuld I fix by my-selves?

  • Anonymous Aug 26, 2008

    Same problem, same model refrig. Last night light stayed on even though doors are closed and freezer, melted light assembly, ruined food. What part(s) needs replaced, other than the light assembly - part# 6621JK2003B. Does this really require a home service ($109) just to get a dianosis and estimate? They won't even bring the parts. Claim there is no Sears service bulletin about this problem.

  • Oregon1426 Aug 28, 2008

    Yep, We had the same problem happen this morning. We had to unscrew the bulbs - not a very satisfactory solution, but at least we can use the crazy thing. I find it hard to believe that there is no service bulletin if this as common as it sounds.

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This is a problem, there is a relay on the board that is sticking. Unscrew your lights or it will melt the display and possibly the liner. There is a fix available, contact Sears they should have a service bulletin out for it.

Sgt 48

Posted on Jun 27, 2008

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