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I cant print my document

I have tried many ways to print the document using my printer but i still not able to print it. i have restart the computer, turn the printer on and off but yet i can't manage to print

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  • Edgar Allan Pagayona
    Edgar Allan Pagayona May 11, 2010

    What Operating system? Connection type?
    What is the status of printer? ready or are you having error lights on its control panel?

    Try Deleting print queue/ cancel print jobs. restart computer and printer. then re print


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Are you getting an error message? try to uninstall and reinstall the driver.

Posted on Apr 19, 2008

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I cancelled a document while it was printing and it is still in my queue days later as deleting and it wont let me print anything else or restart that print job.


The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

Sep 13, 2014 | HP deskjet 3940 color inkjet printer -...

1 Answer

MY LEXMARKX5650 THERE IS A DOCUMENT STUCK IN MY QUEUE. IT SAYS DELETING BUT IT DOESNT DELETE I CANT PRINT MY OTHER DOCUMENTS I REALLY DONT WANT TO HAVE TO RESTART THE PC IHAVE A FILLED IN DOCUMENT THAT...


Disconnect the printer from the computer. Open the print queue, and be sure that the title bar says "printer offline". If it doesn't, select "use printer offline" from the file menu. Then try to delete the file multiple times if necessary to clear the queue. You may have to reboot the computer, but try this first. Also, you can try pressing cancel on the printer itself. If none of this works, disconnect the printer from power for 10 minutes, and try again. Good luck!!

Sep 29, 2010 | Lexmark X4650 InkJet Printer

1 Answer

I have a HP F4280 printer,when I want to print a document it print document that are stored, and waiting, how do i clear them uot and print the page,which i like to print. thanks


Since you didn't mention the Operating System installed on your computer, I can't make very specific, by the way, let me try my best to explain on how to get rid of the problem.
I assume you are using Windows O.S like windows xp or vista or windows 7, click "Start", then again click "Printers and Faxes" [you can do the same from the Control Panel], on the Printers and Faxes folder, double-click the printer's icon and again click "Printer" menu and click "Cancel All Documents" and click "Yes" and now turn off the printer and again turn it on after few minutes wait. Again check the "Printers and Faxes" folder whether the print queues are still there or not, if so, re-do "Cancel all documents" and restart your computer. Restart both the printer and the computer and it'll definitely be cleared.

If you need further help, let me know with more details so that I can make more specific.

Good luck.

Thanks for using FixYa.

Sep 22, 2010 | HP Office Equipment & Supplies

1 Answer

HP Photosmart. I have a document open in Word


o.k. I believe I can help you with this.

The mysterious printing document huh? many people run into this problem some point in the printing experiences.

This is what I think may be your problem.

You have backed up print jobs in your print cue. Things that you or someone using your computer told your computer to print but never printed out .. maybe your printer was out of paper? maybe you turned off your computer or it lost power before a print job was complete?

THIS IS WHAT YOU DO.

Look to the right bottom corner of your computer monitor. This is your system try. look of the printer icon. Click on it. now
this should pull open a printer task menu.

right click anywhere in the box and cancel all print jobs.

Now resume trying to print your document. It should print out for you.

If you still have problems turn off your printer and computer.

turn back on your printer and then power back on your computer and try printing again. This last step is just a way of refreshing everything in case changes did not take place.

good luck if this was of assistance pleas take the time to leave a kind testimonial. :)

Mar 29, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

An incorrect document was sent to the printer. The printer continues to try and print the documents and will not stop. Is there a way to "erase" the memory of documents in the printer "queue"?


Hello.

Of course there are. Just press on "Printers And Faxes" in "Control Panel" and double click the printer you use.
Locate and press "Printer" on menu toolbar in this new window and then "Cancel All Documents".

If this procedure is taking too long, shut down your computer and unplug your printer, then restart computer, replug printer. Try to "Cancel All Documents" again

Good Luck

Jan 25, 2010 | Lexmark Forms Printer 2381 plus Matrix

2 Answers

Every so often when I try to print a document I


Try reinstalling the printer driver, make sure you uninstall it first.

Jan 10, 2010 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

How do you clear que on a c6300 photosmart


Hi,

Windows XP Operating System
-----------------------------------------------
Restart the Print Spooler device
  1. Open Administrative Tools.
  2. On the Windows taskbar, click Start , and then click Control Panel .
  3. Click Performance and Maintenance . NOTE: This step is not necessary in XP Classic View.
  4. Click Administrative Tools .
  5. Double-click Services .
  6. Click Print Spooler .
  7. Click Stop to stop the Print Spooler.
  8. Click Start to restart the Print Spooler.
  9. Click OK .
  10. Restart the computer.
  11. Try the print job again.
Manually clear the print queue
  1. Return to the Printers and Faxes folder that you opened in the previous steps.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer , and then click Cancel All Documents .
  4. Click Yes to confirm the action.
  5. If documents remain in the print queue, restart the computer.
  6. Try printing again.
Windows Vista Operating System
---------------------------------------------------

Manually clear the print queue
  1. Return to the Printers folder that you opened earlier in this document.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer , and then click Cancel All Documents .
  4. Click Yes to confirm the action.
  5. If documents remain in the print queue, restart the computer.
  6. Try printing again.
If the issue continues, proceed to the next step. Restart the Print Spooler device
  1. On the Windows taskbar, click the Windows icon (c01319360.gif ), click Control Panel , and then click Administrative Tools .
  2. Double-click Services .
  3. On the User Account Control window, click Continue .
  4. Click Print Spooler .
  5. Click Stop to stop the Print Spooler.
  6. Click Start to restart the Print Spooler.
  7. Click OK .
  8. Restart the computer.
  9. Try the print job again.

Oct 03, 2009 | HP Office Equipment & Supplies

1 Answer

HP c6180 - Won't Print Documents Unless PC is Restarted


Go into the printer settings and set it to print dirctly to the printer.

Aug 21, 2009 | Office Equipment & Supplies

1 Answer

Will not print after turning printer off


I used to have that same problem what i suggest doing is restarting not only the printer but your computer aswell. That seemed to solve the problem for me

Oct 15, 2007 | HP LaserJet 1020 Printer

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