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Gestetner 9940 Fax machine

When faxing a document, the recieving party says there is a 1" wide black stripe down the side of the paper. When copying a document we also get the black stripe down the side. It appears that the copy is not centered, but the document to be copied looks like it is going through the machine correctly. Is there a way to adjust the margins on the copy? We do not have the manual for this machine. Do you know where we can find one? Thanks. Jim Rady - Constant Aviation in Cleveland, Ohio

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Okay it sounds like you have something wrong with the scanner which could be one of a few things.start by really looking close at the black stripe you need to make a copy of something with text across the entire black stripe. try both laying a sheet on the glass and throught the document feeder. what you are looking to see is if it's still able to scan the text and just is very dark in that area or if it's solid black with no text being exposed. one means that either your scanner is being blocked in that area due to dirt, white-out, smudges on glass, dust etc. the later being a diffective scanner.. I would clean glass paying close attention to the 1 " **** glass on the left that's what the machine uses to scanning with the document feeder. if you haven't solved it yet and you Must then lift the document feeder open, be sure machine is off. remove 5-6 screws securing the 2 guide plates for the glass, before doing so notice there is a gap between the two peices. the **** glass is for using the document feeder the other is orginal glass, they are two pieces so be careful when lifting the glass and clean both sides, then while you have the glass out, very gently hold the shiny mirrors just below and very gently slide to the left, there are 3 mirrors that may need to be cleaned using glass cleaner on very soft cloth, doing this ever so gently.
I hope this helps.

Thank You,
Mikey

Posted on Apr 05, 2008

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1 Answer

Black line 1 inch wide right side ,when copies are made and faxing


Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
creativetech_52.jpg
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

May 31, 2011 | Brother 5750E Fax

1 Answer

Black stripe running down left side of paper when


Open the top of the fax where your documents go in. There will be a thin **** of glass where the document is read. On the end that reads "dirty" is a smudge or some white-out that needs to be cleaned. You may have to clean it with some cloth wrapped on a flat tool. Do not scrap or scratch anything, just clean enough to get the dirt off. Then make a test copy.

Apr 29, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Black stripe down right side of incoming faxes and copies, cleaned view window but still there and actually got worse.


pull your drum unit out and look at the top of it. you will see a blue plastic tab. that tab has got to be all the way on the left side. if not, it will cause a black stripe about 3/4" wide.

hth,
razors

Mar 03, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

In what direction to you put in the paper when sending a fax? Up or Down?Front or Back? Thanks


Up or down doesn't matter much, as the recipient can always turn the printout around :) But generally putting the documents upside down will make the fax scan the top of the page first.
As far as front/back is concerned, it depends on the construction - if you look at the document feeder you will see a symbol of a sheet with a corner bent, showing the back side. If there are stripes (symbolizing text) on that corner, you must put the document(s) face down; if the stripes are on the rest of "sheet" - put them face up.
In your case most probably it will be face down. You can always check that, and the quality of document scanning (whether the document is not too light for example) by using the "Copy" function of your fax.

Dec 21, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Leaving a wide black line in right hand side of transaction


Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!

Dec 04, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Black line about 1 1/2 inches wide down side of faxes or copies


if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

Jan 27, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black vertical stripes on copy


Replace the drum unit, you've done all the cleaning you can do.

Jan 23, 2009 | Brother IntelliFAX 3800 Plain Paper Laser...

1 Answer

When making a copy we get an ink stripe down the center


open up the document feeder and clean the scanner glass.

Jan 21, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Black line need help


where you insert the drum, look in the machine on top there is a glass wipe it

Jan 22, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

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