Question about RIM BlackBerry Curve 8310 Smartphone

4 Answers

BB 8310 will not switch on

My BB 8310 will not switch on. I have tried removing the battery for 5 minutes and then replacing it but all i get is a red flashing LED on the front panel.
What could the problem be?

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  • 15 more comments 
  • Anonymous Jul 13, 2008

    black berry curve will not turn on I've taken the battery out, pushed and held the power on button, nothing

  • talbotapr Jul 13, 2008

    having the same problem will not cut on its like it is dead, but I've got it plugged up and the green light wont even come on, I 've only had it 5 weeks, do you think its the battery.

  • spadger Jul 27, 2008

    Having the same problem with a band new one. My daughter played with the games for a few weeks whilst she decided which SIM to go for. So, at first, it would switch on ok. Now just the red lights flashes three times followed by a single flash. have connected it to my PC via the usb but still no luck

  • bladze Aug 13, 2008

    I have the same problem it blinks a red light, I connect it to the pc and desktop manager wont read it, computer says that its unknowned..





    Red blackberry Curve 8310

  • giothefinnes Aug 24, 2008

    red flashing light on the top right corner and will not turn on

  • ComradeJay Sep 01, 2008

    My BB 8310 lcd screen won't light up. It does receive messages because the red light blinks and it rings when a phone call comes in but the screen is dark as if it's off.

  • Gexpro Sep 02, 2008

    None of the buttons on the phone will work. If I plug it into the car charger it will light up and the tracckball will move the "curser" but if I press the trackball that does not work either. This is the second curve that this has happened to.

  • Anonymous Sep 04, 2008

    I'm having the exact same problem as Gexpro. The BB8310 display works and the trackball allows me to highlight icons, but cannot click on an icon and none of the keys on the keyboard or on the sides operate.

  • panthro Sep 24, 2008

    when i connect my battery it shows a battery on the screen with a red line thru it and the ph is inactive. All the keys do not respond



    My e mail i gavin.kohler@bas.co.nz

  • sassara Nov 10, 2008

    Red light comes on when I plug it in to charge, the battery low picture flashes on my screen for a minute and then nothing. It charged all night and now I can't get it to turn on.

  • Anonymous Dec 11, 2008

    Same problem. Phone not switching ON. Is sufficiently charged.

  • Anonymous Dec 26, 2008

    red light blinks. battery fully charged was working ok the day before. could it be the OS? fed up with it as it's new. Going back to Nokia.

  • dawoodw Jan 15, 2009

    MY BB tries to boot up but the backlight remains on but no icons appear. I cannot access the mobile to reset using he desktop manager. HELP

  • jstplnonry Jan 16, 2009

    Black screen, flashing red LED light as if I have just received a text, none of the buttons work as soon as I tried to upgrade the OS from 4.2 to 4.5. AT&T & RIM are no help, told me I had to buy a new phone, this one was a gonner. It worked fine up until I tried to update software. I'm **********.

  • shayedunn Jan 19, 2009

    Battery icon with red line through it. Have to remove and replace the battery several times before the phone will reboot!

  • Anonymous Feb 12, 2009

    same problem as above.

  • Anonymous Feb 23, 2009

    I had the same problem. I persisted and took the battery out and sim card and left it alone for 5 mins.

    I was going to follow the instructions on th link given earlier. Put it all back together and lo and behold the littel hr glass came on and hopefully it is springing to loife whilst I speak.

    still waiting after 30 secs

    3 mins....

    4m ins but its up and working

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Well, I solved it for myself anyway after spending over 2 hours on the phone with AT&T & RIM and getting told there was nothing I could do and I needed to buy a new phone after less than one year of owning this one!

So, I decided to give it one more try and see if I can load anything despite the screen being blank, the LED light flashing red and none of the keys working. (I just refuse to throw in the towel for good when my instinct is to try one last time!)

So I did some more research & found this site. I followed the directions exactly and LOW & BEHOLD MY DEAD PHONE CAME BACK TO LIFE! Every feature works just like it did prior to uploading the new OS! I even have a video camera now whereas I didn't before upgrading the OS!

Fortunately, I saved a backup copy of my 4.2 OS and was able to pull my contacts out of it for the new OS. I did have to completely start over as far as my settings but big deal! At least I don't have to buy a new one!

Ironically, AT&T text messaged me today (imagine that, even though they told me the phone was dead, they sent me a text!) asking me to take a survey on their customer service... That was probably the ONLY survey I've ever enjoyed taking and I certainly didn't stop short of letting AT&T know their customer service sucks and the people who work there are trained rip-offf artists.

Posted on Jan 17, 2009

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Just remove the battery from BB and insert it after atleast 30 mins. It worked for me.

Posted on May 10, 2009

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My phone will not come on i tried to put a new battery charge it and everything what can i do

Posted on Sep 17, 2008

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Is it definately fully charged? If not it could be a software or hardware issue, try connecting it your PC not using the cradle, just the mini usb lead and see if it boots up. If not you may want to try and reinstall the os though desktop manager

Posted on Jun 03, 2008

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1 Answer

I tried to reset my bb by removing my battery and putting it back in, but it wont boot up, just flashes a red light. have tried to connect to pc, wont recognize. have tried resetting several times...


Hopefully you have sync'd the BB before this happened.

1) uninstalled DM4.7 (this also fixed the annoying virtual serial port issue)
2) deleted/uninstall the BB4.2 and BB4.5 versions previously installed onto the computer
3) downloaded and installed DM4.5,
4) installed BB4.5
5) removed the vendor.xml file
6) with the phone disconnected, put in the battery for a split second until the solid red LED shows, then connect the mini-usb cable to the phone and at the same time take the battery back out (this seemed to be the only way to make the PC 'detect' the phone)
7) run Application Loader, which detected my BB4.5, and updated the phone's OS/software/apps
8) near the end ,when the app loader says something like "connecting to phone" or something like that, put the battery -back- into the phone
9) this seemed to initiate the installation of the phone's core modules, a 10 minute process or so
10) after that you get the rotating hourglass thing on the phone's screen, and after waiting about 20 minutes or so, VOILA!!

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1 Answer

My blackberry curve 9300 wont turn on i left it on charge over night and their is still no sign of it turning on ive removed the battery serveral times and not once have i seen the red light, befor it...


Try this.

Plug your BB into the charger.

With it plugged in take the battery out.

Wait a minimum of two minutes then put the battery back in.

Let it charge for a minimum of an hour before touching any keys or the trackpad.

If it still won't charge consider replacing your battery.

Nov 22, 2010 | RIM BlackBerry Curve 8310 Smartphone

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BB curve 8310 keyboard is not working properly


yea i have the same problem A,F,J,K,"DEL", "ENTER","ALT",X,B,V,$ these keys are not working. Last night they sudenly started working but then stopped 2 minutes later, my Blackberry wasnt dropped neither did it have any water damage. most is i have the ball removed as i await a replacement ball

Apr 06, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

When i Put my battery in my blackberry 8310 the screen flashes blank white and also the red Led keeps flashing.


Remove the battery again and leave it out for 30 mins. This should be enough to reset the BlackBerry.

If same problem occurs, then contact the manufacturer for repair. It could be the chip, loose connection or cold soldered or corrupted program.

Have a great day!

Oct 11, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My blckberry curve 8310 shut its self off and i can not turn it back on. the LED is blinking red


Try charging it for about ten minutes then turning it back on.

If this does not work, try a battery replacement.

It is something to do with the power though, whether with charging or with the battery.

Oct 02, 2009 | RIM BlackBerry Curve 8310 Smartphone

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Try using a different battery. Possibility is battery may be depleting fast when you turn the phone on. If phone works with the new battery that means your battery needs to be replaced.

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1 Answer

Blackberry curve 8310 fatal error during backup


I would connect the device to a PC and update the OS using Desktop Manager. If you recently installed any application, I would uninstall it as this may cause this type of behavior.

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My BB 8320 will not power up


try turning it on with the battery removed while it is connected to the charger.
if it turns on fine then, it's a battery issue. if it still doesn't come on, i would recommend reinstalling the device software with the desktop manager software. both are available on blackberry.com

Jul 11, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My blackberry is dead


few things to try. there is a program called crackutil.zip that you can download and run to wipe the O.S. off of it completley and reinstall it to put it back in order or you could plug it up and remove the battery, if the led indicator light is still red after battery is removed then its your battery and not your phone! also if you have a T driver 1-15 use that to take off the housing and check for damage or loose flex cable!

Jun 23, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

BlackBerry 8310 red blinking led indicator (it fell in water)


If your BlackBerry gets covered in water, act fast and rationally, and you may be able to save your device.
1. DO NOT TRY TO TURN IT ON
2. Pull out the battery.
3. Please your device and battery into a bowl of uncooked rice to absorb any moisture.
4. Please it in a warm, dry place where it can receive direct sunlight.
5. Be patient. It is recommended that you leave it in there for at least 48 hours.
6. After 48 hours, put the battery back in and power on.

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