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My phone was working fine but when I tried to play a game, the screen just went blank (as if it had "crashed") but white and is lit up. The phone will not switch off by using the on/off button and it will not do anything at all. The light is constantly on and when I take the battery out and put it back in again and switch it on, it just goes back onto this white lit blank screen!!! Please help

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  • libbyjean Apr 20, 2008

    I plugged my phone in to charge and the screen lit up and went blank. It will only switch off when the battery is removed. But when you switch it on it goes straight to the lit up white screen again and will do nothing else. Please help.

  • rorohm Jul 02, 2008

    my phone is working, but the screen has gone white. I can switch my phone on and off, but screen is still white.

    PLZ HELP!

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You need to flash it with a firmware again, you can do this at home but since your usb wont connect to the phone due to the "white screen lit" problem. Take it to a phone repair shop it should take 3-5 minutes.

Posted on Feb 20, 2009

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