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When connected to your computer put files like games and software that you want into the folder named OTHER. Hopefully then, when you turn your phone on and go to the folder named OTHER it should give you an option to install press yes and then choose to put the media in the application folder or games folder depending on what it is.
you may have to reinstall the O.S of the Phone.
They call it upgrading the Firmware and that will fix the issue!
And don't delete any files which are hidden under the folder " System"
That causes this issue do not alter some
files in the phone and it ll not allow u to use any applications and games apart
from walkman and the Internet browser! hope this helps...