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Posted on May 22, 2010
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360 does not read any disc help - Microsoft Xbox 360 Console

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  • Expert 150 Answers
  • Posted on May 22, 2010
Anonymous
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Joined: Sep 08, 2009
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Hi there,

There are two types of scratches that can prevent a disc from playing;
1. Deep scratches
2. Scratches that follow the curve of the disc

However, click the link below to resolve the disc issue with XBox360.
http://support.microsoft.com/kb/910798

Regards,

Anirban Mazumdar

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Related Questions:

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1answer

Game wont read says put disc in xbox 360 but i am using xbox 360 also it says its a dvd not game just wont let me play no more

If you have recently tried to mod your Xbox 360 then you did not get the drive key installed correctly. Otherwise the laser lens is either dirty/ starting to weaken. You can either replace the laser lens in the disc drive, try to clean it, try the POT tweak or replace the whole disc drive. Keep in mind if you replace the disc drive you will need to swap the PCBs or the drive keys. Hope this helps.
GATpro
tip

How to resolve Xbox 360 disc read errors. Xbox will not play disc.

Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.

g33k4u_2.jpg

If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


Regards,
G33k

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Xbox 360 Console: I've had problem with my Xbox 360 reading my discs...

Disc drive is out, needs replaced, but inorder to replace it you must keep the original drive. You can either order one online and follow these instructions to do it ureself (recommended) or email [email protected] for a pricing for repair.
http://www.llamma.com/xbox360/repair/xbox-360-repair.htm
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try taking it back out and going over instructions again maybe you messed up somewhere. hope this helped
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If your Xbox 360 is not reading your discs you need to stop the heat build up on the receptors at the back of the dvd drive.

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Has your 360 been dropped or damaged lately because the disc reading might be broken I suggest taking it to the shop you bought it from and consult them about it and tell them whats going on hope this helps :)
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you might check out the informative blog post at Xbox 360 Disc Read Error Fix

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this problem occurs in certain games, keep inserting the game or take back to the rental company, as it has an error on the disc, especially if you know that other discs are read alright by the 360.
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