Question about Bose 3 2 1 GSX System

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No sound The sound of my Bose 321 with the TV has suddenly stopped working. The CD and radio are working perfectly, but there is no sound at all with the TV. The installation tech whom Bose recommended set the system up so that I cannot see what is going on behind the cabinet, but as far as I can see, all connections are still in place.

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  • Bose user 2 May 31, 2008

    Same problem but solution did not worked for me. Any expert advise?

  • KCRISTILLO Jun 08, 2008

    SPEAKERS ARE WORKING, AND SO IS ALL THE REST, BUT THE BASE STOPED WORKING.



  • Anonymous Jul 27, 2008

    My problem is that the sound never came out of the bose speakers from the TV. DVD -radio and CD work fine. There are only 2 jacks so how could I have sent it up incorrectly? help

  • tdgregory Aug 25, 2008

    My speakers just stopped working. I get no sound in any mode. It has been working fine for the last year. I checked everything in the manual and followed all steps. The DVD player works but again, no sound with it.???

  • Anonymous Aug 29, 2008

    ok, so i was playing guitar hero and the system shut off and wont turn back on, i have no idea wat to do, i unplugged the unit from the power source then plugged it back in and i got nothing, any suggestions?

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Well - after reading the manual - which I should have done in the first place I guess, I tried switching the power off at the wall for a minute, and after switching back on, it apparently restores the 'lines of communication' , and it worked!

Posted on Apr 06, 2008

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1 Answer

Bose 321 sound fading


Try the following:

1) Switch the unit off completely, using the powerswitch on the back of the bass box.
2) Switch the unit back on via de switch on the bass box.
3) The display should read BOSE 321 and than be dark.
4) Insert a CD and switch the unit on with the remote by selecting the CD/DVD mode.
5) When the sound is now OK, it means that you need to contact Bose to ask them for the latest software update for your unit. After updating your system. The problem will not reoccur.
6) in case the problem continues and at start-up using a CD, no improvement of sound is heard, the system should go into repair. Contact Bose in your country and ask for return instructions.

Jan 13, 2014 | Bose Home Theater Systems

1 Answer

Have a Bose 3-2-1 Series III. When I put in a DVD, I get sound through the Bose but no picture on my Pioneer TV. This is the second time it has happened. The first time it, we managed to get it going...


Here are 3 things to try and an if all else fails at the end.

1) Make sure the TV is set to the correct Video Input to see the video from DVDs on the Bose system.
• Make sure a DVD is in the disc tray.
• If the TV is connected to the media center using the HDMI cable:
Switch from one Video Input to another and then back to the original input.

2) Turn everything off, then:
Turn on the TV and set the TV Video Input for the Bose system video.
Turn on the Bose system and press DVD.

3) Turn off both the TV and the Bose system and then:
Unplug the HDMI cable from both ends.
Disconnect the power cables from both your TV and the Bose 321 system.
Re-connect power to the TV and to the Bose 321 system.
When the Bose 321 system startup message disappears from the display,
re-connect the HDMI cable to the TV then Bose 321 system.
Turn on the TV first, then turn on the Bose 321 system.

If all the above fail then disconnect the HDMI cable that connects the TV to the Bose 321 system and reconnect the two using a Component cable, an S-Video cable, or the Composite cable provided with the system.


Please leave feedback

Cheers

Andy

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make sure your audio out jacks are pluged into auidio in on bose and make sure it is pluged in under tv audio on the back of bose

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I connected my surround sound to the audio output on my samsung tv and it works fine. Of course I don't have an hdmi input on my surround sound system because its an older model, but it works great. Just got to put the surround sound to audio instead of dvd or tuner setting

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I have same issue. This happened on 12/31/2007 after 13 months of operation. Though remote is not controlling the unit, it controls TV. I went to BOSE showroom (Chennai, India) and remote worked perfectly with their GS display unit. Then I went to service center. Serviceman promised me to send a CD with software upgrade. Let me wait for a day or 2 receive CD and test it. Have you got any solution.

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