Question about Sony Handycam DCR-HC32 Mini DV Digital Camcorder

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Dcr-hc19e & picture package menu & macromedia flash player

Help - got a sony handycam at christmas (dcr-hc19e) - have loaded on the relevant software that came with it but every time i try and open the picture package menu my computer brings up the message 'to run this application you need to install macromedia flash player first' - have tried to upload different versions of adobe flash whatzit but still doesn't work. these camcorders should come with a flippin warning saying - film as much as u like but u wont ever get it onto dvd. bring back the tape vide recorders anytime! I bought sony Handycam DCR-HC32 product and when ever i try to open the picture package i recieve a message telling me that i'll have to install macromedia player and i've downloaded more than ten different adobe flash macromedia players and its still giving me same message. I really need help from sony. try and give us some genuine softwares sony.

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  • Anonymous May 16, 2008

    Having the same problem. I have installed adobe flash player twice and I am still getting an error message saying that I need to install it when I try to open Sony's picture package menu. I have re-intstalled Sony's software as well.

  • katwat Jun 08, 2008

    have tried to open picture package but get message 'need to install macromedia flash player'. Have done this several times. Still no luck- same message. Have also reinstalled picture package .

    Is it possible to capture the video into an editing program some other way?

    Is it possible to change the file extension?

    What The?????

  • sifan_k Jul 19, 2008

    Same model and exactly same problem...does any one has a solution?

  • tanmon07 Aug 10, 2008

    i am having problem to open sony picture package menu.my sony handycam is of modelDGRHC-42E.each and everytime i wanted to open picture package menu it showed 'need to install macromedia flash player'.i have tried no of flash players but it didn't work please help

  • lagadus99 Aug 20, 2008

    on me demande macromedia flash player mais il ne le reconnait pas

  • Amiebrassfie Jan 18, 2009

    same problem picture package menu will not open because macromedia flash player is required, however i have downloaded adobe macro... but still wont work

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Here's were you need to go and updated the picture package version that you have.
http://www.ppackage.com/e/index.html

Posted on Jun 24, 2008

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