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Re: Cant take printouts
Performing a Fault Reset 14 will reset your WorkCentre and will help to clear error codes.
Find the pink Clear button on the Control Panel of the WorkCentre.
Find the button below the word Auto.
Press these buttons in the following sequence: [Clear], [Auto], [Clear], [Auto] NOTE: All of the lights on the Control Panel should go out and the LED Display should go blank. If the lights do not go out, then repeat step 3 until they do. It may be necessary to increase or decrease the pace of the [Clear], [Auto], [Clear], [Auto] sequence.
Press the [10's] key one time and the [1's] key four times to enter '14' in the LED Display, as if you were to make 14 copies.
Press the green [Start] button.
Press the pink [Clear] button two times.
The WorkCentre should now warm up and come to ready.
If the above steps do not clear the error code, repeat steps 3 to 6 a second time.
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I'm going to guess that if you watch the display closely, it is alternating between an "H", and a "4". If that is the case, you have an "H4" error code. This is a fuser error and can either be a freak out from the machine, or an indication of something serious. I would recommend resetting the code and seeing if it comes back. To reset the code, turn the machine on and press "#" -> "Interrupt" -> "Clear" -> "Interrupt". Doing this should put you into service mode, where the display will show a blinking double dash (--). Enter 14 and press the green start button, just like you are trying to make 14 copies of something. At this point, the machine should restart itself and hopefully the error code will go away. If the error code does not go away, or recurs on a fairly frequent basis, I would recommend contacting a professional service technician.