Question about BenQ DC E605 Digital Camera

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BenQ DC E610 ERROR SYSTEM0010

At the start of a device BenQ DC E610, after the release of the target, the message "System Error 0010" will appear and the digital zoom will retracts and the camera terns off.

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  • 5 more comments 
  • amrowanis Apr 30, 2008

    the same

  • bahnasy70 Jul 08, 2008

    At the start of a device BenQ DC E610, after the release of the target, the message "System Error 0010" will appear and the digital zoom will retracts and the camera terns off.

  • Anonymous Sep 03, 2008

    error system 0010

  • mahgs_2002 Nov 29, 2008

    when i turn camera on, it takes about ine second then an error message "Sysytem error 0010" appears

    and when i connect it to computer using usb cable it give message " system error 0030"

  • rahmathsk Feb 09, 2009

    I HAVE SAME PROBLEM

  • Anonymous Feb 13, 2009

    I have the same problem, I could not solve it but I think that I was attacted by a viras

  • iftequars Mar 18, 2009

    I do have the same problem, is there anybody who can help pleaaaaaaasssssse

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  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 27, 2010

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At the start of a device BenQ DC E610, after the release of the target, the message "System Error 0010" will appear and the digital zoom will retracts and the camera terns off. i tried to connect with...


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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TAJ_GANIMEE@SIFY.COM

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