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Posted on Jan 02, 2017
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Mar 17, 2014 | Dell Computers & Internet
Maybe your memory is bad or the memory slot is bad.
Remove the Power Cord, Open the Case and remove one of the
memory chips. Set the chip aside then try rebooting the computer.
If it boots, then you know the memory chip you set aside is bad so mark an x on
it with an ink pen. If it fails to boot then move the chip to the next
memory slot and try rebooting. If it fails take the chip out and set it
aside, then put the other chip in and try booting it in both slots. If it
boots, just to verify that the chip set aside is bad, mark an x on it and put
it into the open memory chip slot and try booting.
Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the POST portion of system boot completes successfully, all four lights display solid green. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may help identify where in the process the computer halted.
NOTE: The orientation of the diagnostic lights may vary depending on the system type. The diagnostic lights can appear either vertical or horizontal.
The computer is in a normal "off" condition, or a possible pre-BIOS failure has occurred.
The diagnostic lights are not lit after the computer successfully boots to the operating system.
Plug the computer into a working electrical outlet and press the power button.
A possible BIOS failure has occurred; the computer is in the recovery mode.
Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.
A possible processor failure has occurred.
Reinstall the processor and restart the computer.
Memory modules are detected, but a memory failure has occurred.
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