Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

3 Answers

Problem getting CPU to recognize Seagate

The Seagate HD worked fine for about 6 months. Now it doesn't recognize the device. Plugging in it and out, turning off HD power, restarting CPU will occassionally get the HD to show but only for about five minutes before it drops in error. Very this a common occurance with Seagate?

Posted by on


3 Answers

I also had problems with this drive which i solved by using a freeware partition manager to create a partition on the drive as this had somehow become "lost". I used "Cute Partition Manager" to create a bootable disc and using this to access the offending drive created a partition using all the available space,this worked perfectly and i lost no data from the drive, hope this helps

Posted on Apr 06, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hey try this site and reinstall the drivers

Posted on Apr 05, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has achieved Level 3.

  • Master
  • 518 Answers

It is with the Free Agent, as I also have one. What I found on mine was that the interface electronics in the bottom run too hot and start to fail in various ways. If I unplugged the power supply for an hour, then the drive would work for a while. So I put it on it's side and directed a small fan at the bottom and now it works for weeks at a time. So it's a thermal problem with the interface electronics. I've heard that some folk just bought a different housing and put the drive into it.

Hope that helps...

Posted on Apr 05, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a 500 GB Seagate portable external hard drive model 9ZA2AH-500. It was working fine untill yesterday. Now when I plug it in all I get is a faint beeping sound Then it stops. I have tried plugging it...

It may be the interface that has failed but I suspect the hdd has failed.
Take the hdd out of the case and fit another drive. If that one is OK the hdd is dead. If it doesn't work, try a new usb to SATA interface.

Sep 25, 2017 | Seagate Free Agent Go Small 12 GB USB...

1 Answer

I cannot boot my PC when the seagate hard drive is attached. I have to disconnect the external Seagate drive and then boot. Once booted I can physically plug in my seagate External Hard drive and it...

restart the system, while restarting , press delete/F8 to enter in BIOS menu, select boot priority and select the primary HDD as first boot device, deselct the "boot otehr device" option.
it should work fine.,

Sep 11, 2010 | Seagate Computers & Internet

1 Answer

Seagate Freeagent not recognized, not in device manager either

OK 1. Go to Start>> Right click My Computer>> Manage>> Device Manager 2. Expand the USB Controller section 3. Right click and Uninstall all of the listed USB devices 4. Reboot the system

Do this with NOTHING plugged in at all. Plug back in AFTER reboot. Then it may/should all work again.

Mar 05, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Seagate Barracuda 7200.10 EIDE 160 GB. Computer does not recogniz


If you plug it in and windows states that the device could not be recognized, try plugging it in in one of the USB ports in the back of your case, This worked for me.

If you just can't see your HD in my computer, try these following steps.
Go to:
Conrtol panel
Administrative tools
Computer management
Disc management

Now you should see see the drive in the schematic below, then right click on the drive and assign a new drive letter.
Restart, and all should be set.

If this does not work, have a look at the jumper settings on the drive itself. For this you must take the hard drive out of the case again.
Hope this works. Please rate this.

Best regards

Sep 28, 2009 | Seagate Computers & Internet

4 Answers

Dish Network Vip722 does not recognize Seagate Showcase 1TB Drive

Same problem here, 722 not recognizing Seagate Showcase, been going on for months now. Per Seagate advice, I replaced Dish Network Receiver, no help, finally pressed Seagate after all their "troubleshooting" (which was no help at all) & they said to return Showcase & they'd send out another. Well they didn't send me back a Showcase, but (2) 1TB external computer hard drives. Now my 722 recognizes this computer drive is there, but: 1) you can't delete anything from it once it's on there, you hit "delete" & it doesn't delete, it's still there. Contacted Seagate about this & they said to delete programs you'd have to "wipe" the entire thing by unhooking it from your DVR, plugging it in to your computer, then "wiping" (erasing) the entire contents of the drive. WHAT???? I bought the drive to store some things I'd like to keep until I have time to watch them, store other things that I'd like to keep permanently. I don't want to "wipe" the contents of the entire drive. Good grief, that isn't how this was meant to work, you are supposed to be able to add/delete any program you wish, WITHOUT having to "wipe" the entire contents of the drive by hooking it to your computer. 2) you can't "resume" something after you've stopped watching it say, halfway thru, you have to manually find where you were by skipping or fast-forwarding, 3) if you pause program you're watching, it won't restart by hitting "play", you have to hit "skip fwd" & then it will skip forward & resume playing, 4) if you hit "stop" while watching a program, it just "freeze frames" & then won't take you back to your menu (like it should), it just freezes, & to "unfreeze" it you have to again hit "skip fwd", doesn't respond to anything else 5) sometimes it recognizes the programs you have recorded, other times it does not, thus your programs you've recorded you know are there, & the DVR is recognizing the unit itself, but unless you pull out the USB, wait, then plug back in the USB, it doesn't show you your recordings listing at all. I have no contacted Seagate & have now (I feel) exhausted all of my options. I am DONE, stick me with a fork. I asked Seagate why they didn't send me another Showcase, which is what they should have done, but they replied "we're not sending any more of those out right now". Hmmmm, sounds like I'm not the only one having this problem, huh? Why else would they not send me out a replacement of my original purchased product, but try to replace it with (2) computer drives instead, which is not what I purchased, I purchased a Seagate Showcase, because it is the ONLY drive recommended by Dish Network to be "the" drive exclusively meant to work w/Dish Network....ha ha. Somebody needs to go back to the drawing board here, Dish Network blames Seagate, Seagate blames Dish Network. I'm so done with all this that I don't even care any more who's problem it really is, or if the problem is a combination of both companies products perhaps, all I know is I'm finished. I am returning both of these computer drives, and am FINALLY supposed to be getting my money back. Hallelujah, Amen, I'm getting off of this roller coaster & won't be riding again anytime soon.

Sep 20, 2009 | Computers & Internet

1 Answer

After Seagate device not recognized, all flash drives gave troubl

even tho you have AV software installed , I wouldn't write it off so easily. Download and run Malwarebytes from
and you may be surprised how ineffective AV software can be some times.

Don't forget to rate the advice!

Jul 28, 2009 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

1 Answer

My external hard drive is unreadable

Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive. 

Dec 30, 2008 | Seagate FreeAgent Pro 1TB External USB...

2 Answers

Installation issue - Not recognizing

hmm, no problem plugging in either side, just be sure to do the power cable first. What's doing the beep, beep?

Found a guy who had similar prob, here was his solution:
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not, check the device list for any Free Agent device, double click and check driver. No driver installed? Update does not work? On the driver tab….click uninstall device.
Shut down computer. Unplug Free agent USB and power at the drive.
Reboot computer. As it is rebooting, plug in the power cord. Wait a minute or two….then plug in USB cord.

Windows will “found new device” ….. Just let the computer complete the reboot.
Then go to the device manager. Chances are you will find Free Agent in the drives….and in the USB list of devices. Open windows explorer….and you should see you Free Agent as a drive.
Windows will ask you to install manufacturer disk. You have no disk…non needed. Windows has installed the device. Just click on close. I you keep getting windows wants to install device…..ignore it. You can click on “don’t ask again”. (That is if your Free Agent drive is showing in the device manager as a disk…and in windows explorer….along with your other drive or drives.)
If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
(You may think it is not working….or that it has gone bad. Try this before you try to return.)
Seagate Tools…the new version….does not recognize to diagnose the Free Agent….
I have not tried Seagate Tools after getting the computer to recognize the drive.
I am surprised Seagate does not provide a Tool to recognize their own drives…and install and/or test Free Agent.

This does work for me with Vista. Thought I had lost the drive…. Seagate should provide a patch or a drive that Windows will recognize when you get the “found new hardware” and Windows asks you to insert manufacturer’s installation disk. I do not understand why that is not already there….a driver file for Free Agent...that Windows would install.

I did not buy Pro….because I did not need the backup software. I wonder if those who bought Pro are having these problems.

Oct 30, 2008 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

1 Answer

Firewire not recognized.

If running Windoze OS, then try plugging in the firewire cable after you are fully booted and see if it picks it up as new hardware found. That may get it configured for you.
Good luck.

Feb 17, 2008 | Dell Inspiron 9200 Notebook

Not finding what you are looking for?
Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive Logo

246 people viewed this question

Ask a Question

Usually answered in minutes!

Top Seagate Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2668 Answers

Computer Links

Level 3 Expert

2385 Answers

Are you a Seagate Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides