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It wont print off my computer its telling me that i have to work off line

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  • alicialane26 Apr 05, 2008

    lexmark 5400 series all in one

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Switch off your printer.then open faxes and printer from all programme.double click your printer then the printer dialog box will appear just cancel all doucment and disable properties and cancell all documents.then you switch on your printer.from the same dialog box you click on printer tab and remove the tick mark from work printer offline.
If the problem is not solved then restart your pc and check if the problem is solved.if not then reinstall the drivers again.
If you need help please post your problem

Posted on Apr 05, 2008

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You dont give much info - I hope your expectation is the same with the answer you get.

Id check the driver for what ever printer you have hooked up to whaat ever computer you have. It might be that the print que is full or the printer is off line ... hard to tell with this scant bit of informaiton.

If you want to try again, I will try again as well.

Good questions get good answers

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a

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Sir,
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Hi pater_g:
Have you tried to reinstall the old cartidge to see if it would give a different problem ( light print ect.) if not try that. If the problem stays and you just can't communicate with the printer try rebooting you computer or go to www.hp.com/support to download a new print driver. I hope this helps you.

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Try a hardware check of the printer first. To check the hardware of the printer, do the following:
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  2. Load one sheet of paper into the paper feeder.
  3. Press the Power button and the Paper Feed button at the same time and hold them both down for three seconds. Then release the Power button only.
  4. When the printer begins to print, release the Paper Feed button. A page will be printed. The page should contain some text at the top and a series of horizontal color lines (cyan, magenta and yellow) below the text, with a thick black line below the colored lines. All the lines should be solid.
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