- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You're best bet is to extract the hard drive from the enclosure. Get a SATA to USB adapter (http://www.newegg.com/Product/Product.aspx?Item=9SIA1PU0ME3070). Connect that to your PC. If the problem is not with the HDD you should be able to extract any data without any issues.
Your HD may have died. This is actually a common occurrence with some external enclosures with WD hard drives installed (just do a Google search, you might be surprised how many people have had the same problem as you describe...)
Your actual HD may have SATA connections (but connects to a SATA-to-USB controller). Some people have claimed that removing the drive from the enclosure and connecting directly to SATA port on motherboard yielded a successful connection.
I wouldn't recommend this, as your drive may still be under warranty and might qualify for a free or low-cost replacement.
Your USB is likely working fine. However, the drive will not show up if it is dead. I encountered a similar issue with a WD external HD recently. USB connection gives the sense that "something" might be working, but if your drive isn't seen under disk management, there's a good chance that it may have failed.
Hopefully you have your sensitive data backed up.
you may want to unplug the device for 3 min and hold in the power button or the reset button for 30 seconds and than power the device back up and see if this helps If not go to control panel and click on system and look for the device manager and see if it is listed there if it is click on the device and where it says remove say yes than click yes again than shut down and restart the computer and the found new hardware will start up and reinstall the device again for you. ok? please keep me informed how this is going,
best regards mike
There could be many reasons, but I had the same issues.
It turns out I had mistakingly swapped the 12v DC PSU with another one, the drive would light up, it would click but that was it. Nothing. Gave me the runaround for ages. Seems they need more current than the little PSU I was trying could deliver, so I swapped it for a 2 amp supply and it works fine.
When your drive is in RAW format, the best thing you can do is try to
recover the files and then get the hard drive replaced. I would
recommend trying the trial version of this program:
If that doesn't work, let me know, and I'll see if I can come up with another way to solve the problem
Someone else figured this out, but I've seen a lot of people with the
same problem. Hopefully this will help you with yours. This is for
WinXP and Windows Vista. It worked great for me.
*** THIS WILL VOID YOUR WARRANTY ***
1 - Disconnect the HD from USB and power supply.
2 - There are 2 screws at the back. Unscrew and open the box. (The plastic is kinda hard to open be careful)
3 - Now you have a metal box in your hands. Unscrew and open it.
4 - Now you will see a HD and a controller board. There are 3 screws that holds the controller board. Take them out.
5 - Now slide out the hard drive and controller board out gently.
6 - Unplug the controller board (power socket and IDE socket)from the Hard disk.
7 - Look at the back you will see jumper settings. (Mine was set on Cable Select.)
8 - Take the jumper out and plug it to Master ON position. now put it all back together.