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Help! Hello! Would you help me please? I just received the mouse and the receiver turns on the light and the laptop says there is an usb device ready to use but the mouse, even with the 2 new bateries deoesn't work...the red light never turns on, it's like dead! Any ideas? Thanks! Marita

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  • kalla78 Nov 23, 2008

    same problem here

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2 Answers

There should be a button on the receiver and under the mouse. Press the receiver one, then the mouse one while the light flashes. This sets them up together. (S'posed to)

Lance T.

Posted on Apr 29, 2008

Changes the bateries

Posted on Apr 17, 2008


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Plz help me i want connect wire less keybroad and mouse thnksvjtawale2gmail.com


There are 4 possible ways in my awareness...
Method 1: Resynchronize your device with the receiver To resynchronize the mouse or the keyboard with the receiver, follow these steps. Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device:

Receiver Bottom of the mouse: The connect channel button Different kind of receiver Collapse this imageExpand this image 838398_receiver.jpg Collapse this imageExpand this image 838398_mouse_bottom.jpg Collapse this imageExpand this image 838398_portable_receiver.jpg Method 2: Try different portsTo determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse. USB keyboard and USB mouseIf the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer. PS/2 devices Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device into the PS/2 port while the computer is running.If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations:
  • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that was included with the computer.
  • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that was included with the computer.
If you have to change your configuration, shut down the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection. PS/2 keyboard and USB mouseIf you are using a wireless mouse with a USB connector and a PS/2 keyboard, verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer. Method 3: Reinsert the batteries or install fresh batteriesBoth the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. Remove the batteries, and then insert them again. If the problem persists, install a fresh set of batteries in the device that you are having problems with. Method 4: Check for interferenceItems such as wireless routers, radios, cell phones, desktop fans, fluorescent lights, and large metal objects like computer cases and metal furniture may interfere with the signal of the keyboard. Try to keep such items away from the keyboard, and check the behavior of the keyboard.

Do not put the mouse or the receiver near any electrical devices, especially transmitters such as cordless or cellular telephones or other wireless mouse devices or receivers. A distance of at least 8 to 12 inches is recommended. Do not put the mouse or the receiver on metallic surfaces or objects, especially long metallic rails or cables. We recommend that you keep the mouse and the keyboard a minimum of 3 feet from metallic objects.

Nov 21, 2010 | Computers & Internet

1 Answer

Will not connect..its not in sync with my pc


Hello

Turn the switch to the "On" position, located underneath your mouse if your mouse has a switch.

Restart your computer to have a fresh starting point for troubleshooting. Sometimes, just restarting your computer can resolve issues you have with your HP wireless mouse.

Move your HP mouse about 39 inches away from your receiver.

Unplug your USB receiver, if you have one, and wait about 10 seconds.

Replug the USB receiver into another USB port, closer to your mouse if possible, then resynchronize your mouse and receiver.

Press and hold the connect button on your receiver, while plugged in, until you see the LED light flash.

Hold and press the connect button underneath your mouse until the LED light on the receiver stops flashing.

Check to make certain the button under your mouse does not get stuck in the depressed position and releases. Also, make certain you complete this resynchronizing process in 60 seconds, or else you must start over. Your mouse will now have a new identification number from resyncing.

Unplug the USB receiver, wait 10 seconds, then replug the receiver firmly into the USB slot, pushing it in entirely. You will notice the receiver's activity light turn on, then off in the next five seconds.

Press the connect button underneath your mouse until you see the activity light turn on again on the USB receiver.

Check to make certain the mouse connect button does not remain depressed when you release it.

Nov 14, 2010 | HP Wireless Optical Mouse

1 Answer

Hello my GE ergonomic wireless mini mouse #98564, connects with my computer sometimes and not others. Currently it will not connect, it has new batteries, dings when the card is inserted into port, but...


I have been fighting with several of these GE Wireless Mice. Pressing the connect buttons on the mouse and USB receiver would not re-connect the mouse. As some ohere posting have pointed out, that little white circle on the usb plug shows where to squeeze to trigger the receiver to re-connect. When you've squeezed correctly, the red LED in the USB pug starts flashing brightly - not a dim flicker. You are supposed to then press the connect buttom under the mouse. Immediately the flashing LED on the receiver should go off, and your mouse should be ready to go. Each time you move the mouse, the same LED in the USB plug should flicker to show activity.

I have tried all this so many times without luck. Even replaced the mouse batteries several times - from the same pack.

Here is my 'FIX'. I think this mouse is very tight on the voltage it needs from the batteries. You need absolutely brand new, full power, good shape batteries. Bateries that look OK in another device, might not work in this mouse.

If you have a test meter and know how to use it, find a couple of batteries that are giving at least 1.6v each - more if possible. Pop these in, do the connect process above, and there is a good chance it will connect up fine.

Good luck.

Oct 20, 2010 | GE Wireless Optical Mouse

1 Answer

I have model CE 0560. New batteries are in. Pressed the dricer button which lights up. The redlight on the bottom of the mouse is on and flashing. The controls on the mouse do not respond.


You will need to follow the manufacturers instructions on setting up the mouse. Here is a copy of the instructions for download (Below is a viewable copy). Based on what you indicate, it is possible that the drivers are not loaded for the usb reciever or that one of the installation steps was not done correctly or completely. Please review the instructions and start from the first step.
Here are the instructions:

Targus Wireless RF Mouse USER’S GUIDE Making Your Mobile Life Easier.® Visit our Web site at: www.targus.com Features and specifications are subject to change without notice. © 2004 Targus Group International and Targus, Inc.. 400-0111-001B

System Requirements To use the RF mouse, your computer must meet the following hardware requirements and run one of the operating systems listed below. Hardware • PC with a Pentium® processor or equivalent • USB interface • Mouse • Receiver • 2 AAA batteries • Three inch USB extension cable • Carrying pouch Targus Wireless RF Mouse Operating System • Windows® 98/Me/2000/XP NOTE: The third button and the scrolling wheel only work with the operating systems listed above. If you use the RF mouse with a different operating system, it will lose its enhanced features and function as a standard, twobutton mouse.

Connecting the Mouse Receiver To connect the mouse receiver: 1 Plug the USB receiver into an available USB port on your computer. 2 Your computer’s operating system identifies the receiver and begins installing the default driver. Follow any on-screen procedures to complete the default driver installation. Using the RF Mouse Installing the Batteries 1 If the mouse is on, slide the on/off switch on the bottom of the mouse to the “off” position. 2 Remove the battery cover from the top of the mouse by pressing the battery cover hinge located on the bottom of the mouse and sliding it off. NOTE: The battery cover is also the top cover of the mouse.
Targus Wireless RF Mouse 3 Insert the supplied batteries, making sure that the positive (+) and negative (-) ends of each battery match the polarity indicators inside the battery housing. WARNINGS: When replacing the batteries, you may use alkaline or other heavy-duty NiMH batteries. Never use an alkaline with a NiMH battery in a device. Avoid mixing new and used batteries in a device. 4 Slide the battery cover back into position until it “clicks” firmly into place. 5 Turn on the mouse be sliding the on/off switch on the bottom of the mouse to the “on” position. The optical sensor, located on the bottom of the mouse, glows red. Establishing a Communications Link The RF mouse has 256 identification codes that allow the mouse and its receiver to operate without interference from other radio frequency devices. After your computer detects the USB receiver and the driver software is installed, you must establish a communications link between the mouse and its receiver BEFORE you can use the mouse. To establish this link, you need to set the identification code so that the mouse works properly. To do this, follow the instructions below: Make sure that your computer is turned on and has detected the USB receiver before you establish a communications link. 1 Press and release the link button on the receiver.
bda6a77.jpg
Targus Wireless RF Mouse Receiver The USB connector rotates 90 degrees to facilitate easy connection to your computer. The receiver’s status light blinks when the receiver is activated. 2 Press and release the reset button, located on the bottom of the mouse. You are now ready to use the RF mouse. Mouse Power Management To power the mouse on and off, slide the on/off switch at the bottom of the mouse to the desired position. efafd91.jpg
Mouse When power is on, the mouse goes into "sleep mode" after 8 minutes of no use. To activate the mouse, touch the sensor strips on the side with your hand. To save battery power, turn off the mouse while traveling or when you’re not using it. CAUTION: Turning off the mouse will require you to synchronize again the next time you turn it back on. 90° rotation Status light Link button Sensor strips Low battery indicator

Targus Wireless RF Mouse Operating Hints For optimal performance and RF reception: • Place the receiver at least 8 inches (20 cm) away from all electrical devices, such as your monitor, speakers or external storage devices. If necessary, use a three-inch extension cable to keep the receiver away from the computer. Plug the receiver into the extension cable, and the extension cable to the computer. • Avoid using the RF mouse on a metal surface. Metals, such as iron, aluminum or copper, shield the radio frequency transmission and may slow down the mouse’s response time or cause the mouse to fail temporarily. • The RF mouse will enter a suspend mode at the same time your computer does. To activate the mouse, touch the sensor strips on the side of the mouse. • If your computer has a metal case that contains aluminum or magnesium, use the RF mouse to the side. The display panel may interfere with the radio frequency signal if you use the mouse directly in front of the computer. • Never use the RF mouse on a glass or mirrored surface as these surfaces will cause the mouse to fail temporarily. • To maximize battery life, use the RF mouse on a white, or light colored surface. Dark surfaces cause the mouse’s light emitter diode (LED) light to glow brighter, which causes the battery to discharge more rapidly.
Targus Wireless RF Mouse Sleep Mode • The mouse’s sleep mode feature activates after 8 minutes of non-operation. • To wake the mouse from sleep mode, touch the sensor strips on the side of the mouse. • When the battery charge is running low, the battery indicator light at the end of the mouse glows blue.

Targus Wireless RF Mouse Troubleshooting What do I do if the RF mouse does not work? • Make sure that the polarity of the batteries is correct. The positive (+) and negative (-) ends of each battery must match the positive (+) and negative (-) connections in the battery housing. • Check that the receiver’s USB connector is firmly attached to the USB port on your computer. • Verify that the device drivers are installed. • Make sure you have established a radio link between the mouse and its receiver. See “Establishing a Communications Link” in sections above

Feb 08, 2010 | Targus Wireless Optical Notebook Mouse...

1 Answer

Toshiba laptop does not pick up wireless mouse


What you need to do is install the drivers from the DVD that came with your Mouse.

Jan 29, 2010 | Microsoft Wireless Optical Mouse USB...

1 Answer

Wireless mouse not working. fresh batteries did not help . Is there a switch or button to push? Receiver/tranmitter plug in and identified on computer as ready Model: 1201HAB-RBLK001X Asus netbook


There should be a connect button on both, maybe on the bottom which registers the device with the the receiver. Press the button on the receiver, then on the mouse for it to register.

Jan 22, 2010 | ASUS Eee PC 1000H Laptop

1 Answer

No cd to download


Hello Ghost_Riderr :)
When you bought the Wireless mouse and keyboard set, you might have even received another small device with a USB cable.. Right? Is known as receiver and it helps your computer receive and understand the signals from your wireless Keyboard and mice.
Connect the receiver to one of the USB ports available on your computer... Computer would detect and install the drivers from the receiver automatically and you should be ready to go :)

Let me know if that helps.

Thanks and Regards,
Srinivas

Apr 12, 2009 | Micro Innovations KB985W Keyboard

1 Answer

97990 Rev. 4


Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Jan 30, 2009 | GE Wireless Optical Mouse

1 Answer

A4Tech R7 problem


Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
if that doesn't work try
Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the software program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Dec 31, 2008 | A4tech R7-10 Mouse

9 Answers

MS wireless notebook mouse 3000 not working?


A friend of mine brought me this problem with exactly the same problem. here is what I found. The small notch in usb device socket under the mouse was malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.

Jul 08, 2008 | Microsoft Wireless Notebook Optical Mouse...

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