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Problem with Pure Digital Flip Video Ultra Camcorder

flip camera problem

on my flip camera, it only says that I have 42 minutes left even though there is nothing on it. it should say i have 60 min left. I've tried putting the videos back on then deleting them from the camera, but it still doesn't work. when i first got them onto the computer it copied them from the folder they were in to imovie, instead of bringing them on to the flipvideo editing place.

Posted by avatar on Apr 05, 2008

    • By avatarjdrrpupper Aug 11, 2010

    • #5 worked for me too! Thanks a million!

    • By avatarGuest May 22, 2009

    • i have the same thing to!!! but mine is 47 minutes~!!


    • By avatarGuest May 15, 2009

    • same!

    • By avatarGuest May 12, 2009

    • I accidently deleted all my videos of my Flip when my Flip was plugged in my computer, and it says I have 29:13 on my screen when there's no videos on it

    • By avatarGuest Apr 30, 2009

    • I have purchased 20 FLIPS (educational purposes) and I have three broken ones. Does anyone know where I can have these cameras repaired AFTER the warrraty has expired?

    • By avatarGuest Apr 08, 2009

    • same here

    • By avatarGuest Feb 09, 2009

    • mine says i have 27 min and there's no video's on it! i should have all sixty



    • By avatarSFRodo29 Feb 07, 2009

    • My flip video is only showing 30 minutes recording time. However I purchased this camera off craigslist, and therefore don't have access to the original computer on which the camera was used? what can I do to solve this problem? please help me thank you.



    • By avatarGuest Feb 03, 2009

    • what if the files were used / trashed on another computer that is not your own?

    • By avatarGuest Jan 26, 2009

    • I deleted videos by dragging them into the trash after downloading them to my computer. My DCIM folder is EMPTY. No other video on the camera. Yet, I can ONLY record 3:07 of video then it says NO TIME LEFT. There should be 56 minutes and 53 seconds left. What should I do? I need more than three minutes of recording time!!! THIS IS STUPID!!! Thanks.

    • By avatarmg8r1016 Jan 16, 2009

    • i have this same problem!!! going round and round with customer support! keep also getting error saying in need to reformat my disk on the camera. i want the flip company to fix this for good!!!

    • By avatarGuest Jan 16, 2009

    • I have the same problem. Does anyone have the phone number for customer support?

    • By avatarGuest Dec 31, 2008

    • My flip has less than full recording time after I transfer the files to my computer than erase all videos on the flip.
      I am supposed to have 60 min, instead I have 50.


    • By avatarGuest Dec 30, 2008

    • I have the same problem. My friend and I were recording something, and then my camcorder fell out of my hands. Now I only have 49 minutes and 13 seconds on it, when it's supposed to have 60 minutes. I tried the way from the Flip website, bu that didn't work, and I can't find the trash file for this on my computer

    • By avatarNixFixt Oct 27, 2008

    • My Flip Video ran out of battery as it was recording and now it says i have 27:15 as remaining time, instead of 30:00. When I search the Flip Video file, I find nothing. I can't figure this out. Please help?

Solutions (15)

Best Solution

ok Have same problem, literally just fixed in less than 5 mins ago, figued I would come back on this fourm I was searching on for a solution and post my soultion,,, Simple solution!!
Plug in flip to PC
go to my computer
right click on Flip
click Format
Click quick format
Solution!! My 60 mins was restored!!!!!
Hope it helps some one!!

  • By Author imageSmntnl Mar 23, 2009

I found the solution!
Just put the Flip camera back into any computer on which you deleted files — then, with the Flip camera still attached, empty your trash bin.
All of the time comes right back. The only catch is if you have deleted files on many different computers. At some point, you will have to go back to those computers, insert the Flip, empty the trash and then you'll get your minutes back.
It's awesome. I am back in love with the Flip.
GERSH

Have you tried this (from the Flip website help section)?

We suggest trying the following to regain your full record time.

Connect your camcorder to your computer and open your DCIM/100VIDEO folder. This folder contains the videos from your Flip Video camcorder. When your videos are manually renamed within this folder, they are no longer recognized by the Flip Video program. Please ensure that all videos in this folder are carrying their original name. For example, VID#####.AVI where ##### is any number between 00001 and 99998. Then, delete all videos you have previously saved from this folder. Your videos cannot be retrieved once they are deleted, so please make sure you have the videos you wish to keep saved into another folder before doing this.

Also make sure you have deleted any videos that reside outside of the DCIM/100VIDEO folder within your camcorder's root directory.

After you have deleted all videos, disconnect your camcorder and check on your record time. If you have still not regained your full record time, please reconnect your camcorder and empty your "trash can". Then, power your camcorder on and off 8 times.

  • By Author imageoatw13 Sep 20, 2008

    • By avatarcSmith108c Nov 29, 2010

    • This solution worked for me immediately! I would really recommend trying this first before doing anything too drastic. All I had to do was save the videos into a file on my computer and then delete them from the DCIM folder and 100VIDEO folder!

    • By avatarastridgreen8 Apr 04, 2011

    • this is awsome solution, thank you so much!

If you have a mac you can use disk utility to repair the disk. It frees the orphaned files.

ATTENTION!!!!
If you are on Windows PC:
If you cannot find your Trash Bin or Trash folders on your Flip drive with your computer, you will need to set the root Folder properties of the Flip Drive through Windows Explorer->Tools->View->Show hidden files and folders.
We had deleted files with my sisters Mac and so I had to do this to see it on my Windows machine.

Now I love my Flip.

    • By avatarmamuse Nov 01, 2010

    • The easiest and quickest solution. Flip is my friend again.

Connect your camcorder to your computer and open your DCIM/100VIDEO folder. This folder contains the videos from your Flip Video camcorder. When your videos are manually renamed within this folder, they are no longer recognized by the Flip Video program. Please ensure that all videos in this folder are carrying their original name. For example, VID#####.AVI where ##### is any number between 00001 and 99998. Then, delete all videos you have previously saved from this folder. Your videos cannot be retrieved once they are deleted, so please make sure you have the videos you wish to keep saved into another folder before doing this.

Also make sure you have deleted any videos that reside outside of the DCIM/100VIDEO folder within your camcorder's root directory.

After you have deleted all videos, disconnect your camcorder and check on your record time. If you have still not regained your full record time, please reconnect your camcorder and empty your "trash can". Then, power your camcorder on and off 8 times.

For everyone who wasn't successful with the "Empty Trash" solution and doesn't want to re-format the Flip memory, this is how I solved the problem of lost record time after two incidents of video file corruption (Flip Mino HD connected to PC with Windows XP):
I made a Windows standard disk check (no special tool) after which Windows had created a hidden folder named"FOUND.000" which contained a file with all the lost clusters of the corrupted videos (to see this folder you have to change your file explorer options to see all files/folders including protected system files). The file had just the size which I had been missing. I deleted the "FOUND.000" folder on the camcorder and now the it shows the full 60 minutes record time again.

I had this same problem. But i found out that what i done was i deleted some videos on the camera using the computer. When i did that, on the camera it didn't give me the time back, even though it they were gone. The camera didn't recognize that the videos were gone because i didn't use the camera to delete them. So i was like aaaaah! Haha so anyway the way i believe i fixed it was to put all videos on the camera in the trash folder, delete it and i got all my time back.

I hope this helps :-).

- James

Just followed the solution posted on March 23 from Smntnl - the Quick Format tip for a PC - worked fantastically. I have an older model flip btw. Thanks!

I just followed the instructions posted on March 23, 2009 by Smntnl. They worked like a charm! Thanks a bunch. Now I finally (after several months of messing with this problem) have access to my full 60 minutes. Great solution!

I had the same problem. It was apparently created when I tried to delete the video files while connected to my Linux operating system. Instead of deleting the files, they were being dumped into a .Trash file on the Flip Video. Therefore, the video files were still taking up space. Once I emptied the .Trash file on the Flip Video, the space was restored on the Flip Video disk.

  • By Author imageGuest Sep 20, 2008

im still lost. how can i fix it. it says 44 minutes. amd im like what? i make videos..edit them put em on youtube ad delete em. so i have none. what can i do to fix it. i think i ahve 2 videos on my flip pomputer program thingy..lol help me.

Solution #5 worked on my ultra flip:)

if I use smntnl's solution will it erase all videos I have saved on the computer flip program.

  • By Author imagemsyhw Aug 06, 2009

Solution #4 Smntl just worked for me!!!! Thank u thank uthank u!

  • By Author imagemomaj Jun 05, 2009

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