Question about Office Equipment & Supplies
This is a most confusing site to navigate. The above is my request for more information, not a suggestion for a solution. WHERE do I ask for more help???? Djeanesk
Posted on Apr 07, 2008
Sorry about your rating. However, I don't know how to give you any more information, and the solutions you suggested did not fix the problem. I also tried the Microsoft web site "fixes". In it I was and did go to Article 324767. Stated there that after downloading Service Pack 2, there is a problem with older software with System16 instead of 32 software??? Autoexec.nt and Config.nt were the repair things I did as instructed. I also ran the cleaner and the re-install as you suggested. I still get the message"Specified Print Moniter Is Unknown"
Posted on Apr 07, 2008
The best thing to do is to cleanup any previous installation of the Lexmark x75 printer software and drivers then re-install them.
Please, go HERE and click on the UTILITIES tab.
NOTE: This link is for those running Windows XP. If yours is a different operating system, please click on "OTHER OPERATING SYSTEM" in red letters at the top (under "WINDOWS XP").
Download and RUN the clean utility then download and install the drivers/software.
WORD OF CAUTION:
Be sure to create System Restore Points during each stage of this process. (Before running the clean utility, after running the clean utility, after installing the drivers/software, etc.)
If you need help w/ any of the steps I've described here, just let me know.
Please, let me know if this response was "Helpful" or a "FixYa" for you or, of course, if you have more questions, etc on this topic.
If I did not answer your question satisfactorially, please, b4 assigning a "Thanks for Trying" or lower rating to my "Solution", let me know. I may have misunderstood you or the problem you are experiencing. I will work w/ you until your problem is resolved or diagnosed. I promise! :)
Posted on Apr 05, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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