a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This error indicate that focusing ring got stuck or jammed due sand, dust, may be due to external shock caused by dropping the device.
You can gently bump the camera to try to free the focusing ring.
You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move onces or twice then it will stuck again.
Else your camera need to be disassembled to get at the focusing ring at Service Center.
Good luck and have a nice day.
Rating the solution is highly appreciated.
hi,you have problem in lens gear that why you heard a weird noise or what you said buzzes.sometimes the cuase of excessive force or impact from the lens it will damage the gear or misallign and not only felldown or drop will damage the camera. Its also affect the sand or dust goes inside of your lens thats whay the gear not work properly.
if you have knowledge repairing electronic its better you need to check the lens gear,cable and len barrel if all of this are ok. if not bring to service center for estimation first before you proceed to repair.
Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to auto focus while the lens is extending, hopefully seating the lens barrel guide pins in their slots. Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.
Use these at own risk as it may further damage the camera.
Firstly , try connecting your ac adapter or usb cable.
Try holding the shutter button while switching on the camera.
Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).
Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.
Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.
Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.
Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.
If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.
It helps to know the make and model of the camera, some cameras the lens is too fragile and we have never been able to repair them. Other models we have had a great deal of success repairing them. (Google: darntoothysam)
One trick you can try... at your own RISK... is to put the camera lens on the edge of a table and gently but firmly push it back towards the middle and try to get it to CLICK back into place. There are three small metal pins inside the lens barrel and these pins ride in grooves in the inside of the lens, this makes the lens move in and out... If your lens is at an angle, at least one pin has jumped out of its groove.
Put the SIDE of the lens (NOT the flat front of the lens, the rounded side) on the edge of the table with the camera body not touching anything. Push the lens back towards being straight again and it will either click back into place or it wont. Even if it does it may not work, or you may damage the lens further.
If you don't want to try this or if you find you need the lens replaced, we can help, we are an affordable digital camera repair business, feel free to check us out and let us know if we can help.
I purchased my Canon SD 1000 a couple months ago and as soon as I owned it one month I had lens problems. Stuck shut stuck open and now its still stuck open. I take care of my camera and carry it in a case all the time. This is my second rodeo and there wont be a 3rd,