Question about Motorola Mobility Moto Q

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Texting issue Recently I have noticed that when texting and I try to hit the "shift" button or the up arrow in the bottom right of the keyboard, it puts "ozfr" in to the message. The second issue I noticed occurred when I was trying to reply to a text and noticed that the keyboard went dimmer than normal. Upon this happening, the "j" and "m" keys no longer worked and the message became nearly impossible to cancel out of. Is this a major problem that is fixable or do I need to send the phone in for a replacement?

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  • 260 Answers

I do not know if you can fix it on your own. But before taking your phone in, try a few things first. First, try removing your battery and putting it back in to your phone. Second, replace the battery. Third, read the owners manual for proper battery maintenance. Fourth, remove any programs that you have added and the replace them one at a time. Good luck.

Posted on Jun 19, 2008

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Posted on Jan 02, 2017

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3 Answers

@ symbol on my Acer Aspire 4810T


you have the wrong keyboard setting if , when you press the @ sign you are getting a " instead

please say what version of windows you have

Apr 06, 2011 | Computers & Internet

Tip

Windows keyboad shortcut


When speed counts, the keyboard is still king. Almost all the actions and commands you can perform with a mouse you can perform faster using combinations of keys on your keyboard. These simple keyboard shortcuts can get you where you want to go faster than several clicks of a mouse. You'll work faster on spreadsheets and similar documents, too, because you won't lose your place switching back and forth between mouse and keys.

Here are some of the most useful keyboard shortcuts:

Copy. CTRL+C
Cut. CTRL+X
Paste. CTRL+V
Undo. CTRL+Z
Delete. DELETE

Delete selected item permanently without placing the item in the Recycle Bin. SHIFT+DELETE
Copy selected item. CTRL while dragging an item
Create shortcut to selected item. CTRL+SHIFT while dragging an item
Rename selected item. F2
Move the insertion point to the beginning of the next word. CTRL+RIGHT ARROW
Move the insertion point to the beginning of the previous word. CTRL+LEFT ARROW
Move the insertion point to the beginning of the next paragraph. CTRL+DOWN ARROW
Move the insertion point to the beginning of the previous paragraph. CTRL+UP ARROW
Highlight a block of text. CTRL+SHIFT with any of the arrow keys
Select more than one item in a window or on the desktop, or select text within a document. SHIFT with any of the arrow keys
Select all. CTRL+A
Search for a file or folder. F3
View properties for the selected item. ALT+ENTER
Close the active item, or quit the active program. ALT+F4
Opens the shortcut menu for the active window. ALT+SPACEBAR
Close the active document in programs that allow you to have multiple documents open simultaneously. CTRL+F4
Switch between open items. ALT+TAB
Cycle through items in the order they were opened. ALT+ESC
Cycle through screen elements in a window or on the desktop. F6
Display the Address bar list in My Computer or Windows Explorer. F4
Display the shortcut menu for the selected item. SHIFT+F10
Display the System menu for the active window. ALT+SPACEBAR
Display the Start menu. CTRL+ESC
Display the corresponding menu. ALT+Underlined letter in a menu name
Carry out the corresponding command. Underlined letter in a command name on an open menu
Activate the menu bar in the active program. F10
Open the next menu to the right, or open a submenu. RIGHT ARROW
Open the next menu to the left, or close a submenu. LEFT ARROW
Refresh the active window. F5
View the folder one level up in My Computer or Windows Explorer. BACKSPACE
Cancel the current task. ESC
SHIFT when you insert a CD into the CD-ROM drive Prevent the CD from automatically playing.
Use these keyboard shortcuts for dialog boxes:

Move forward through tabs. CTRL+TAB
Move backward through tabs. CTRL+SHIFT+TAB
Move forward through options. TAB
Move backward through options. SHIFT+TAB
Carry out the corresponding command or select the corresponding option. ALT+Underlined letter
Carry out the command for the active option or button. ENTER
Select or clear the check box if the active option is a check box. SPACEBAR
Select a button if the active option is a group of option buttons. Arrow keys
Display Help. F1
Display the items in the active list. F4
Open a folder one level up if a folder is selected in the Save As or Open dialog box. BACKSPACE

If you have a Microsoft Natural Keyboard, or any other compatible keyboard that includes the Windows logo key and the Application key , you can use these keyboard shortcuts:

Display or hide the Start menu.
Display the System Properties dialog box. +BREAK
Show the desktop. +D
Minimize all windows. +M
Restores minimized windows. +Shift+M
Open My Computer. +E
Search for a file or folder. +F
Search for computers. CTRL+ +F
Display Windows Help. +F1
Lock your computer if you are connected to a network domain, or switch users if you are not connected to a network domain. + L
Open the Run dialog box. +R
Display the shortcut menu for the selected item.
Open Utility Manager. +U

Helpful accessibility keyboard shortcuts:

Switch FilterKeys on and off. Right SHIFT for eight seconds
Switch High Contrast on and off. Left ALT +left SHIFT +PRINT SCREEN
Switch MouseKeys on and off. Left ALT +left SHIFT +NUM LOCK
Switch StickyKeys on and off. SHIFT five times
Switch ToggleKeys on and off. NUM LOCK for five seconds
Open Utility Manager. +U

Keyboard shortcuts you can use with Windows Explorer:

Display the bottom of the active window. END
Display the top of the active window. HOME
Display all subfolders under the selected folder. NUM LOCK+ASTERISK on numeric keypad (*)
Display the contents of the selected folder. NUM LOCK+PLUS SIGN on numeric keypad (+)
Collapse the selected folder. NUM LOCK+MINUS SIGN on numeric keypad (-)
Collapse current selection if it's expanded, or select parent folder. LEFT ARROW
Display current selection if it's collapsed, or select first subfolder. RIGHT ARROW

on May 23, 2010 | Computers & Internet

1 Answer

My left click button is not functioning and I can't figure out how to highlight text without it...


You have to use Tab and Arrow key to highlight object,But for text

Shift + Left Arrow will take you to the right alphabet.
Shift + Right Arrow will take you to the left alphabet.

Shift + Ctrl + Left Arrow will take you to the right word.
Shift + Right Arrow will take you to the left word.

Hope will be little helpful to you.

But I suggest you to get an external USB mouse.

Jan 02, 2010 | ASUS Eee PC 900 Notebook

1 Answer

I have an acer aspire 5920 I have two problems - firstly the symbols on the keyboard seem to be mixed up - e.g. the @ appears when I hit the shift " button Secondly, when i'm typing text the...


this is quite common, right click on my computer>properties>hardware tab>device manager, then look down the list to KEYBOARD, click the '+' sign and the keyboard will be listed, right click, select uninstal.

Restart pc and your keyboard will reinstall and should work as normal.

Aug 18, 2008 | Acer Computers & Internet

2 Answers

KEYBOARD DOEs nOT FUNCTiON PROPERLY> RANDOMLY USES UPPER AND LOWER CASE> CAPS LOCK IS IN Lower CASE AND SHIFT in upper but periodically changes back or works randomly aS EIThER OR BOTh EG THIS...


Can you try another keyboard if this is a PC.
If a laptop then you may have spilled something on it?
Please reply with what type of keyboard it is?

Aug 09, 2008 | Computers & Internet

1 Answer

Texting issue


Settings > Text Input Settings > Menu > Clear Input History

Do this and see if it works better. Then turn off Text Prediction.

Apr 05, 2008 | Motorola Mobility Moto Q

2 Answers

Gateway Keyboard left shift key adds a pipe character


The driver will not fix the problem, as this is a mechanical problem. I had the same problem and was able to fix it. Instructions with pictures can be found at: http://lotus.kick-***.net/keyboard

Here are the instructions without the pictures:

I had a problem with my Gateway keyboard where whenver I pressed the left shift key, it type a pipe | (verticle line) character. This is the same character that is above the back slash character . I searched the internet and people were suggesting reloading drivers and apparently Gateway was suggesting a destructive reload of the hard drive. That's absolutely rediculous.
After some research, I determined that on some European style keyboards, the backslash/pipe key is between the left shift and the "Z" key. So, I removed the left shift key to experiment. The key simply pops off by sticking a screwdriver under it. (It is not necessary for you to do this).

When I used a little screwdriver to press on the center of the plastic (red arrow) I would get a proper shift key. However, when I pressed to the right (green arrow), I would get the backslash character. If I pushed at the red and green arrow together, I would get the pipe character.

Ah-hah! I determined the problem. The inside of the keyboard is a "universal" type and can be used with U.S. or Europeon keyboard layouts. For whatever reason, the left shift key was hitting both dots under the key. (The dots are visible in the pictures below.)
To resolve the problem, it is necessary to disassemble the keyboard. On the bottom of the keyboard is a bunch of screws. Remove all of the screws. If you have any rubber feet, there is probably screws under the rubber feet. The feet are just held on by sticky taope, so they peel right off.

Once all of the screws are removed the top and bottom halves seperate easily. The circuits stay in the bottom half of the keyboard, so set the top half of the keyboard to the side. The red arrow marks where the left shift key presses down.

Pull back the top layer and you will see the flexible circuits. These are also made up of multiple layers. When a key is pressed it pushes these layers together to complete the switch circuit. The red arrow marks the shift key. The green arrow marks the backslahs/pipe key for European style keyboards. The blue arrow is yet another key that is not used on U.S. keyboards.

Pull back the first layer of the switch circuit to expose the space between the circuit layers.

Place a small piece of electrical tape on the extra backslash/pipe circuit connection as marked by the red arrow.

Now simply reassemble the keyboard and that weird pipe character will never accidentally show up again.

Mar 08, 2008 | Gateway 2520915 Keyboard

7 Answers

Gateway keyboard shift key creating special characters when used


This is a mechanical problem. I had the same problem and was able to fix it. Instructions with pictures can be found at: http://www.sportmachines.com/keyboard/

Here are the instructions without the pictures:

I had a problem with my Gateway keyboard where whenver I pressed the left shift key, it type a pipe | (verticle line) character. This is the same character that is above the back slash character . I searched the internet and people were suggesting reloading drivers and apparently Gateway was suggesting a destructive reload of the hard drive. That's absolutely rediculous.
After some research, I determined that on some European style keyboards, the backslash/pipe key is between the left shift and the "Z" key. So, I removed the left shift key to experiment. The key simply pops off by sticking a screwdriver under it. (It is not necessary for you to do this).

When I used a little screwdriver to press on the center of the plastic (red arrow) I would get a proper shift key. However, when I pressed to the right (green arrow), I would get the backslash character. If I pushed at the red and green arrow together, I would get the pipe character.

Ah-hah! I determined the problem. The inside of the keyboard is a "universal" type and can be used with U.S. or Europeon keyboard layouts. For whatever reason, the left shift key was hitting both dots under the key. (The dots are visible in the pictures below.)
To resolve the problem, it is necessary to disassemble the keyboard. On the bottom of the keyboard is a bunch of screws. Remove all of the screws. If you have any rubber feet, there is probably screws under the rubber feet. The feet are just held on by sticky taope, so they peel right off.

Once all of the screws are removed the top and bottom halves seperate easily. The circuits stay in the bottom half of the keyboard, so set the top half of the keyboard to the side. The red arrow marks where the left shift key presses down.

Pull back the top layer and you will see the flexible circuits. These are also made up of multiple layers. When a key is pressed it pushes these layers together to complete the switch circuit. The red arrow marks the shift key. The green arrow marks the backslahs/pipe key for European style keyboards. The blue arrow is yet another key that is not used on U.S. keyboards.

Pull back the first layer of the switch circuit to expose the space between the circuit layers.

Place a small piece of electrical tape on the extra backslash/pipe circuit connection as marked by the red arrow.

Now simply reassemble the keyboard and that weird pipe character will never accidentally show up again.

Jan 30, 2008 | Gateway 2520915 Keyboard

1 Answer

Unable to set clock


hit shift and clock (9) on your remote.
use the left double arrow and right double arrow buttons on the bottom to change the time...note: once you hit the shift and clock buttons, you have only 4 seconds to press another button...
once you have the time set, you can hit the pause button on the lower section to finish.

Dec 04, 2007 | Aiwa NSX-AJ200 Shelf System

1 Answer

Split keyboard & capslock shift function


I had a similar problem and noticed I hit the F Lock button. On mine it was a one way plunger stuck down. This caused the problems you mentioned on mine. Prying it up with a paper clip had my unit working immediately. Good luck!

Oct 30, 2007 | Logitech Cordless Desktop MX 3000...

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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