Thanks for the info. I went to BIOS and changed the boot sequence from HDD to CD-ROM and put my XP CD in. On re-boot, it booted from the CD and I started the load sequence. I received an error message telling me that there was no HDD connected. I went back to the BIOS and the HDD was gone completely. I ran HDD self-test diagnostic and it passed both the quick and the conp test. After the system begins to boot and I hit escape, it brings up a choice to boot from CD-ROM, then HDD, then go to BIOS. This time, instead of going to BIOS I selected boot from HDD (to see if it really was there). It booted to the hal.dll message indicating to me that the HDD is fine. What I don't get is why the CD-ROM XP sequence doesn't recognize the HDD when the diagnostic and boot sequence say it is there? More ideas?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I would suspect a glitch in the MBR/software, a black screen with a white cursor in the top left, BUT, Try this , when you shut down always unplug, remove battery when you use at home connected to AC. At boot in BIOS, BOOT sequence, change to Boot from HDD first. Also remove DVD's, CD's from the DVD/CD rom drive, if the machine has boot from DVD/CD rom as a default, it will try to read the disk in the drive first, delaying a switch to second HDD boot. This is a general idea in the Boot sequence procedure: http://helpdeskgeek.com/how-to/change-boot-order-xp-vista/
first you should go into the bios and set the boot order to make the CD drive first. On that same screen you need to make sure that the CD drive has been enables as a boot device. If you haven't already tried it make sue the disk you are using is clean and actually a bootable disk.
need to change the boot seq in BIOS....
u need to press one of the foll...
DEL, F1, Esc, key etc as the case may be...immediatly after switching on the PC....
once u r in BIOS screen look for "Boot Seq" in one of the BIOS setup screens....
change the boot seq to CD ROM as 1st boot device...and HDD to 2nd boot device...
press F10 or choose BIOS "save and exit " option....
insert the XP cd...switch off and switch on...it should now boot from CD....
all the best....pls revert back...pls give a rating and feedback for this advice....thanks
to reset the BIOS, there is a small battery somewhere in your computer. if you unplug it for 3 seconds, it will reset the BIOS. I RECOMMEND THAT YOU DO NOT TRY THIS! get a service professional. If this doesn't work you might need to get a new laptop.
You probably put more than a pin-head size drop of heat grease compound on CPU, thus "bleeding" over on the CPU, effectively overheating processor (very common). In any event, your problem is overheating -that's *the* place to look for now.
When booting up select whichever key gets you into the Bios. Normally either F2 or delete. Once in the Bios, find the boot up sequence and by the instructions that will be there to change the sequence change it to Floppy Drive, then CD Rom, then your hard drive with Windows on it. Press F10 to save and reboot.
what you need to do, is go into the Bios. usually F2 at setup.
Or esc or delete. you have to press a few times at bootup.
Once in the bios screen, find the page where you can change the boot sequence. it,s probably set to boot from HDD( hard disk ) set it to boot from CD/DVD first then FDD Or HDD second.
when you save and exit, it will boot from the dvd drive, this will give you access, to use the cd drive first.
then re-install your operating system.
try booting to DOS screen only by inserting a boot-able floppy disc (I use Win ME disc at this point although my system is also Win XP). Then select "boot with CD-ROM driver". It will detect your CDROM drive and assign a letter. Now insert the CD and boot from there. I have done this sequence many times with no problems.