My D-link Camera seems to be working ok but I cannot get into the configuration. When the sign in comes p, I type in the correct Ip 192.168.2.11 ( this is same Ip that comes up when I try to search for the Camera) then I put in the correct password but it keeps coming up as retry.
What are some of the possible reasons?
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Re: Problem with IP Surveillance configuration
You will need to set each camera at the router with the cad5 cable. Then use the wizard to locate and set. With IP cameras they will need a static IP. To be seen out of the network. Set static IP on setup.
Can you view the stream in IE or IP surveillence or is it that you hit the camera in IE, the sign in box shows up (cause you put in a pasword), you put in the password, and it cannot connect and says retry.
The IP you are typing in is really not the IP of the camera (comes from the box being checked that says 'reset the IP on reboot') Use the installation Wizard to find the camera and it's IP.
Your firewall is blocking the stream. Try disabling it and reconnecting.
Your cameras IP is not in the range of the DHCP server of the router it's connected to. Review your router's DHCP list to see if the camera IP is in that range.
The password on the camera is corrupt. You will need to hard reset the camera and reset it back up from scratch to connect.
Worst comes to worse, you can always just hard reset the camera and start over.
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Sep 8, 2010 - Uploaded by David Norton
How to configure a DVR with the computer and router then view ... My security camera company was going to charge me big time to ... Hi David, thanks for the help. ... but he could not access mycctv but when I started using my internet .... how do i find out myuser and password i search my ip and it says ...
there is no Password reset to default.
in order to restore the camera setting to default are by doing a restore to default inside the configuration page, or , by doing hard reset on the camera by pressing the reset button
I need you to plug it back in using the Ethernet connection.
You will need to change the ip address on your lan adapter.
When you plug the Ethernet cable into your computer there should be two little computers that popup on the lower right hand corner of your screen. You need to right click the computers then select (STATUS), (PROPERTIES), (INTERNET PROTOCOL TCP/IP), (SELECT THE BUBBLE THAT SAYS (USE THE FOLLOWING IP ADDRESS). THEN TYPE THE FOLLOWING:
IP ADDRESS= 192.168.10.31 THEN HIT THE TAB KEY
THE SUBNET MASK SHOULD AUTO FILL.
THEN CLICK (OK) AND (OK AGAIN).
OPEN AN INTERNET EXPLORER BROWSER
TYPE 192.168.1.30 IN THE ADDRESS BAR AT THE TOP.
That's it your in if you need help with the setup let me know.
When you have completed the setup of the camera you will need to go back into the network adapter setting and select the (OBTAIN ADDRESS AUTOMATICALLY BUBBLE) in order to get back on your local network.
Does PING works on the same location where Camera's are located?
Usually, RDP connections uses the same PC on LAN and that should work fine. Please check Camera's configuration; make sure they have valid IP address, SM, Default gateway and DNS servers. Make sure that PC with enabled RDP can PING computers on the LAN either by IP address or Computer name. Make sure they're part of the same WORK GROUP.
Hope this helps! Please provide additional information so I can further assist you.
If you have configured Motion Detection then your problem may be because the camera only turns on when motion is detected. That is why it will seem as if the camera is dropping the connection.
If motion detection is not configured then you may be experiencing the same thing I have experienced. The camera does not record in full real time. It only gets snippets of information so the subject seems to jump from one place to another if they move fast. I guess this is a feature of IP cameras because they need to pass through the network with a lot of overheads. This is where good old CCTV cameras with their coaxial cables are best. They may be more difficult to install because of the cabling but their performance is a lot better
Have you setup a Virtual Server within the D-Link router? This should be on the ADVANCED tab in the D-Links Admin Configuration interface. Upon setup, the router should allow pass through of your request to the network connected device.
You will need the following in this configuration:
Name of device: SSC21WEB (or whatever the name of your device is)
IP Address: 192.168.0.101
Protocol Type: TCP
Public/Private Port: 10000 - 65535
These cameras are touchy. Hold the reset button on the back in for about 20-30 seconds. Bring up the CD software you got with the camera, it should spot the camera right off and you can configure. That seems to be the only way I can communicate with this model. After setup, then browsers, etc seem to work fine. I would also download the latest Firmware and update.