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Yes, it seems that some early batches of this phone are more prone to present this issue. It's a hardware problem. Some posts around the internet state that it might be caused by usage of the wired headset. Anyway, Motorola is aware of this problem, and they seem to be either fixing faulty phones or replacing them by new ones. So, you must send yours to be repaired, under warranty. Contact either the store or seller you bought your phone from, or Motorola, directly, for further details
Anyway, a possible workaround for this issue is to use the wired (original) or a bluetooth headset for phone calls.
Really hope you are able to have your phone fully funcioning pretty soon. This phone is pretty amazing!
the smaller speaker for regular calls is most probably dead you can get it replaced for around 10 to 100 Euros depending on model and where you plan to get it fixed its probably best to get a new one if your phone is over 5 y/o as the parts will probably be hard to find...
It's usually caused by a defective or dislodged electronic module that sits behind the ear speaker, this should be covered under warranty unless there are visible marks of the drop. If you're not covered, you can try a iphone repair guide websites, there are also places that sell iphone parts.
ok try this just call you voice mail right now to do this, when you are talking on the phone turn the volume up by pressing the the button on the bottom left this should do this but in order to do it you have to be on the phone with somone.
If so, then it sounds like the flex cable connecting the microphone to the rest of the phone's guts has come loose or broken. The speakerphone microphone is a separate part from the receiver, and plugs into a different location, so often when the normal mic doesn't work, the speakerphone works fine.
The first thing I would do is try resetting the phone through the settings menu. Backup your data first, as this reset will wipe the phone's data. If the problem remains, you can either open it up and try to fix the cable yourself, or drop it off at a shop for a quick, cheap repair.