Sorry didn't reply so soon because I was away doing research. Your instruction is so clear but I have a bit of a problem. Which side of the cartridge is going to fit into first? I think if you can send me a photo will really works better. I don't really know which side of the cartridge to fit in first. I went to the website you have given me for routine maintenance to look for manual but I can't find any.
Looking forward for your help. I'm waiting oldnovii.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi lee1071. regarding with your photosmart printer.. there's 2possible reason why the error message pops up..
1st: if the ink cartridge is bad and if the cartridge is a refilled ink cartridge
2nd: there's problem with the print mechanism of the printer.
most of the time, that error code can lead into a hardware failure.
now, here's what you can do..
if you will notice there's a carriage that is holding the ink cartridges of your printer..that is removable, there's a latch on the right side of it..pull it up and remove the carriage..after that..soak the carriage on a lukewarm or it'll be better if the water is a boiled water for you to melted the inks that clogged on the electrical contact and leave it for about 10mins..after doing that, remove the carriage and dry it using a tissue or dry cloth..
put the carriage back in but make sure that it is fully dry, lower the latch and put the ink cartridges back in. after that turn the printer off and on..
and if it didn't worked, then theres really problem with the printer itself.,
if you have any further question.. dont hesitate to reply..
As soon as I started using recycled ink cartridges, I started getting a paper jam error on my printer. The control panel message instructs me to remove the back panel and clear paper jam. I've done this several times but there is no paper to clear and the message keeps coming back. I've tried turning of the printer and unplugging it to clear the memory, but that doesn't help. Could it be that the chip on the ink cartridge is messing with the printer's operating system?
Your "excess toner cartridge/pad" is probably full. The reason it didn't clear when you turned it off is because your printer has a "counter" that didn't get reset during the power cycle. You can manually reset this "counter", which will clear the error and allow you to print. You have to bring the printer into Service Mode and find a counter and reset it, when you reset the correct one, it will clear the error.(sorry I cannot give you definitive instructions on how to do this)
But eventually your "excess toner cartridge/pad" will NEED replacing becasue toner will spill out of it and into the printer. Pretty simple, it's like a big sponge.
Reset the counter and you will print. But replace the excess toner pad soon.
Hi there :
on mine i had to use some rubbing alcohol and clean the new cartridge and the contact area on the p[rinter then reinstalled the cartridges and kept running the cleaner program and then about 15 sheets of paper later it finally cleared up and the color returned to normal and i had no more prohblems
Hi pamkrueger, sorry this is rather late reply, but your query seems to have got lost. Your handbook (on you printer CD) provides clear instructions on how to change the ink cartridges. If you've lost the CD, you can download the manual (or read it on-line) from the Epson Website - just click on the link below.
The way I believe it works is that a lot of people try to answer
your questions for free; Failing that after a period of time 'I believe they offer to sell you the answer from others whom will take a lot more time researching and finding the answer for you for a fee.
Sorry i couldn't help on the day you nedded it. Do not be afraid to refill, it's easy once you have a go, all instructions come with the refill kits, and they instuct on your specific printer too. Follow it to the T and you can refil one colour or all, and no waste. Once refilled, replace it, reset ink levels, and try printing again. Good luck.