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Tomtom one new addition quit working when i updated to new version of home

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How do I update my Tom Tom GPS on computer?


    1. To check for an updated application version do the following:
      1. Connect your TomTom device to your computer and switch it on. ...
      2. If HOME does not automatically check for updates, click Update my device in the HOME menu. ...
      3. If a new application is available, it is listed on the next screen. ...
      4. Click Done.
      More items...

      How do I update the software on my device? - TomTom

      us.support.tomtom.com/.../how-do-i-update-the-software-on-my-... TomTom
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  1. How do I update the software on my device? - TomTom

    us.support.tomtom.com/.../how-do-i-update-the-software-on-m...

    TomTomAug 28, 2015 - To check for an updated application version do the following: Connect your TomTom device to your computer and switch it on. If HOME does not automatically check for updates, click Update my device in the HOME menu. If a new application is available, it is listed on the next screen. Click Done.

Dec 25, 2015 | GPS Devices

1 Answer

Free maps downlolad


If/when you've just purchased a (brand) new TomTom GPS, you can register it (at the TomTom.com website) and download the latest map (for your device) .... free ... as part of the latest map guarantee.
Whenever you connect your GPS to the TomTom website (via TomTom HOME), you'll get (free) updates to your current map version - ... but they are NOT new versions of the maps.
To get new versions of your (current) map, you'll need to purchase the update (e.g. online, on the TomTom website). Upon paying for it, you will get the activation codes, etc. for you to download, validate and install the maps.

If your GPS has lifetime maps, (after you have registered), you'll be able to connect (via TomTom HOME) to get the latest map release, without requiring any code/password.

Jun 21, 2013 | Tomtom GPS Devices

1 Answer

Cannot connect via 160 to tomtom home computer is 10 years old running windows xp


I was also unable to get TomTom Home to recognise my VIA 160. I called TomTom Support and was advised that there was a programming issue with TomTom Home and it was being addressed. They advised I would receive an email notifying me when the Home Application had been updated to allow connection with the VIA 160. At 21 February, I still have not heard anything back from TomTom and have not checked to see if an updated version of Home is available. If there is, hopefully the new version will work with VIA 160.. JT

Jan 03, 2011 | GPS Devices

1 Answer

My tomtom go 700 is about 5 years old and i need to update the maps how do i start?


1.First of all check that TOMTOM actually still support this product and only perform updates using a wired network connection - WIFI can drop out and corrupt the downloads
2.Then see if they actually are supplying a new map for the 700
3.Without activating TOMTOM Home, plug your GO700 into your PC and let it recognise the 'drive assignment'
4.Take a FULL backup of all files on the TOMTOM 2Gb disk on your PC NOTE: this is totally separate and additional to any backups you might make with TOMTOM Home.
5.Disconnect your TOMTOM
6.Start your TOMTOM Home software and perform an update check from the 'help' drop down menu
7.Once you have this updated connect your TOMTOM
8.Perform a full backup again with the TOMTOM Home software
9.Search using TOMTOM Home for any GO700 application software updates and install these (NOTE - ONLY INSTALL THE APPLICATION UPDATES)
10.Reboot your GO700 to make sure that it works with any application updates
11.Re-connect your TOMTOM and this time perform a search for map updates to purchase and follow the instructions.
12.It is very likely that TOMTOM Home will say that there is not enough space on the drive to install the new map, it will follow an automatic process to remove your old map and then install the new one that you have purchased on lne from TOMTOM.
13. If Home has installed your new map correctly, when you log off and disconnect your GO700 it should then initialise - the long time bar rebuidling the maps and then start up normally. It can be necessary to reset your GO700 using the rest button under the base.

GOOD LUCK, This is currently a very messy process but one which seems to work for recovering the GO700 in the event of a failure, TOMTOM have been hopeless for me in getting any maps installed on a GO700, so this is my way of getting round their lousy support service.

Jul 18, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

ERROR: 573/#https://home.tomtom.com/shop/onetimeDeviceUpdates: Error from server: You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the...


Go to My Computer, then the TomTom drive and click explore. Move your Map folder to the desktop. Then, delete everything on the tomtom drive. Unplug it, plug it back in, and start up Tomtom HOME and install all updates, keep unplugging, plugging back in, and installing updates until there aren't any more updates. Then move your map folder back to where it was on your TomTom drive.

Please rate, Thank you!

Dec 27, 2008 | Tomtom ONE 3rd Edition GPS

1 Answer

Tomtom One


hi ! I had the same problem. My TOMTOM version was too old to connect to the new TOMTOM 'Home' software . Contact TOMTOM support and they will give you a link to the older version of TOMTOM Home where you can update your TOMTOM version which will then be able to connect to the newer version on Home , and then link ok to your computer.
Best of luck !

Oct 16, 2008 | Tomtom ONE GPS Receiver

1 Answer

TomTom Home


I had a similar problem when trying to update my dad’s old TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.

To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).

Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.

However, I updated the Go300 with the available listed free updates, then switched it off.

Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.

So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:

http://www.tomtom.com/support/index.php?Language=1&query=postcode&FID=9852

which I followed and which worked.

Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.

Redd




I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.
Redd

May 17, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

Tom Tom 910 map update with 920 maps?


Yes, this is possoble.

Make sure you:
- Have updated to last navcore v7 version
- Have updated TomTom Home to latest version

Then buy and upgrade map through TomTom Home...

Find latest version of TomTom Home here:
http://www.tomtom.com/support/support.php?ID=3&Language=1

Apr 03, 2008 | Tomtom GO 910 GPS Receiver

4 Answers

No maps found??


The problem is caused by a version mismatch between the Application version and the Map Version. They must both be the same. For example, if the TomTom has not had the application updated, but you updated the maps, the TomTom will not know how to read the file.

Make sure that if you are trying to use a version 815 map, that you are using a version 8.XXX application too. I had to upload two application version changes before I could read the new USA maps.

Dec 25, 2007 | Tomtom ONE GPS Receiver

2 Answers

Tom tom one usa nd canada


here is a possible solution from TomTom tech support:

To solve this, use TomTom HOME to install the application. Follow the steps below:
  1. Install TomTom HOME on your computer, if it isn't already installed. You can download the latest version of TomTom HOME here: www.tomtom.com/home

  2. Connect your device to your computer and switch it on.

  3. TomTom HOME opens automatically and checks for updates. If it does not automatically check, do one of the following:
    • In HOME 1.x select Device > Update now from the menu bar.
    • In HOME 2.x, click Update in the HOME menu.

  4. When you are shown a list of available updates that you can download, make sure that you select the check box for the TomTom application.
TomTom HOME downloads and installs the latest version of the TomTom application for your device.

Nov 28, 2007 | Tomtom ONE GPS Receiver

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