Question about Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Paper jam #2

No paper inside printer machine. Still have error message "paper jam 2". Moved the spring and does not correct problem error. Can you help?

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 3 Answers

If you moved the heating part ... there is an optical contact in tha back of the printer: a mate plastic into an optical contact, The black plastick should stay between the optocal parts.

Posted on May 29, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Paper jam on screen will not reset

To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...

Apr 22, 2014 | Brother International Brother MFC-J4510DW

1 Answer

Paper jam 2, check inside

You should troubleshoot jamming error message by removing toner cartrige, check if the little plastic sensors on the paper path are not stuck somehow, reinsert toner,close door, open back door check if the fuser sensor is ok ( and not broken), clean the papertray roller, restart printer and it should work. If that doesnt fix your problem it can be a faulty sensor or some tiny paper left somewhere you can't see and sensor detects .. Hope it helps.

Apr 07, 2014 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer


A jam exists in the top-cover area.
A 13.20.00 error message indicates that the printer power was turned on or that the printer attempted to initialize while the pre-feed sensor (PS102), the top of page sensor (PS102) and/or the fuser delivery sensor (PS108) was detecting media.

When the paper feed assembly is installed, the sensor-flag spring must be correctly positioned
for the flag to operate. If a paper-jam error message (13.20.00 JAM) appears on the control-panel
display after you replace the paper feed assembly, verify that this sensor-flag spring is installed
Hook the spring over the flag tab (see 1 in Figure). Fasten the paper feed assembly to the
chassis with the flag spring positioned in the hole in the transfer assembly. Release the spring
from the tab on the flag (see 2 in Figure). See figure below.
Verify that the flag is held in the upright position, can freely move, and always returns to the upright
position. If the flag does not move freely, or return to the upright position, an error
message (13.20.00 JAM) will appear on the control-panel display when the printer power is turned


Aug 10, 2011 | Office Equipment & Supplies

1 Answer

Canon Pixma MP160 shows errors E3 and won't print

Hi there,

Error E3 : Check if the paper has jammed in the machine, reload the paper in the machine correctly and then press [Black] or [Color].

Paper Jams :
Cause : Paper jams in the paper output slot/ Auto Sheet Feeder.
Landscape Credit Card sized paper jams inside the machine.

Action : Remove the paper according to the following procedure.
1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the paper output slot, whichever is easier.
* If the paper tears and a piece remains inside the machine, open the Scanning Unit and remove it. Be careful not to touch the components inside the machine at this time. After removing the paper, close the Scanning Unit, turn the machine OFF and turn it back ON.
* If you cannot pull the paper out, turn the machine OFF and turn it back ON. The paper will eject automatically.

2) Reload the paper into the machine and press [Black] or [Color].
* If you have turned OFF the machine in step , you will need to retry printing, because this operation cancels any print jobs in progress.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative.
Important : You cannot load Credit Card sized paper in the landscape orientation.

Hope this helps.
Have a good day.

Dec 06, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

A spring fell out of my printer. Is this possible for me to fix?

first consult your printer manual, then check the position in the printer manual,if found then goto the printer itself and check the fall out spring if damaged replace,if not refix it.

Jul 09, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Indicates paper jam,I followed troubleshooting for paper jam, still get error message

From another site...

"This can be caused by anything obstructing the carriage area, like a
paper clip or small scrap of paper. The other reason this may occur is
if the lubrication for the head carriage becomes sticky or dried out.

Usually to correct this, check the rails or guides that the head
carriage rides along, and clean them with a lintfree cloth. Then
replace the removed lubricant with an appropriate type of lubricant
(3in1 or sewing machine lightweight machine oil for oiled contact
points, a lightweight lithium grease for greased areas."

I also know that any paper jam, or bum can dismantle springs and bits and pieces inside, as it's a common error with a lot of printers.

The only 2 things I can suggest are too..

Search Online and find the Manual for your printer, and see if it's in the FAQ or support for common issues.

OR.. what I usually do, like yesturday when I worked on a client's printer with the same error, is to dismantle the back, take off the cover, and depending on the model, there are usually springs or an arm that works with the feeding of the paper and/or direction of it. If they are not in the correct place/look bent, etc. Play around with it.

Otherwise there isn't much else you can do. Printers are not worth repairing, and the manufactures do not count such issues under warranties - bastards. ( >=( ) so other than that, buy a new cheapish one.

Hopefully I have been of some assistance!

Good luck!

Jul 01, 2009 | Epson Stylus CX3200 All-In-One InkJet...

2 Answers

Epson R320 "General Error" message - unable to clear

If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

Feb 22, 2009 | Epson Stylus Photo R320 InkJet Printer

2 Answers

HP 4200 printer paper jam. No paper is jammed

OK, if the printer says jam but no paper inside and prints after you open and close the cover the paper likely never made it out of the tray. Or the machine thinks the page never made it out of the machine.
As far as input check your rollers 1 in the tray and the pick up roller in the machine if you don't have alot of pages on the machine these likely OK.
Next (and this I have found often) check the paper back stop in the tray. This is the guide to set the length of paper. If it is set just a little long the roller cannot catch the edge of the paper. Sometimes the teeth the guide sets in are broken or worn.
The output would be the sensor in the fuser replace fuser.
Hope this helps

Feb 19, 2009 | HP LaserJet 4200 Printer

4 Answers

202 pam jam

usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

Jun 13, 2008 | Lexmark T630 Laser Printer

11 Answers

Samsung SCX-4521 "Paper Jam 2" won't clear

I had this problem too. For me the answer turned out to be the paper sensor in the back part of the machine, behind the little back door just under the top part of the machine. This sensor hangs down from a thin rod that runs across the width of the machine, and is held in place by a small spring that encircles the same rod that supports the finger. The finger had apparently gotten moved so the spring was dislodged from its proper place. I was able to rotate it around the rod with my finger & get the spring moved back to where it should be. This seems to have cleared the problem--I'm keeping my fingers crossed.

Jan 22, 2008 | Samsung SCX 4521F All-In-One Laser Printer

Not finding what you are looking for?
Samsung SCX 4521F All-In-One Laser Printer Logo

124 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers


Level 2 Expert

167 Answers


Level 3 Expert

824 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides