Question about HP PSC 1315 All-In-One InkJet Printer

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My printer isn't printing

Sometimes as I prepare to print a page I push the print button and I see the box where it says preparing, but then the printer does not print. I can push the printer icon then is says something like 2pages pending. Also how do I cancel something I intended to print then changed my mind?

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  • Anonymous May 08, 2008

    my printer says its printing but it doesnt print

  • Anonymous Jun 02, 2008

    I have an hp laser jet 1020 that isn't printing at all. The printer pop up shows up on my screen and tells me it processing but nothing prints.

  • Anonymous Apr 12, 2009

    the exact same problem. i try to print and the printer says that it is ready but it doesn't actually print. yes it is plugged in and yes it does have ink, paper etc.

  • kinohi_808 Apr 14, 2009

    when i click print it says processing and then nothing prints. i click on the printer icon and it says that its pending. so i try to cancel it and try again but it doesnt let me cancel it. so i just wait and see what happens but still nothing prints. theres new ink and alot of paper in it and everything is fine. so whats the problem???

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  • 17 Answers

Ok i suppose it printed before and i suppose you have the ink and paper in it ok the printer is in standby mode in the print que soclick the print que button on the tray start printing click start printing in the taskbar and never pusg print 2 0r3 times or more then pages in you que become ready to print if not start printing in the print ques turn off the printer unplug it wait for 30 seconds restart pc then the print que is empty

Posted on Apr 14, 2008

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Posted on Jan 02, 2017

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The size of your print is a function of the software you use to edit and prepare your photo. If you just want to print the photo as is, the size is a function of the printer software. When you click print a box should open with some choices, including the choices for the photo. If you have the instruction manual for your printer, look for the page(s) that describe the photo printing options. Hope this helps.

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you're not printing to your printer, next time you press print a dialog box should open that will give you (usually a box with arrow) choices of how to print, your printer will be one of those options, "print to file" is another option, and there may be others

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I just installed two ink cartridges in my HP Photosmart 7250 and every time I try to print it says the yellow cartridge is empty and it will only print in black, not color, but when I select black only it...


I just had the same problem on my printer and found that resetting the printer solved the problem.


  1. To reset this printer, make sure the printer is on. Unplug the printer without turning the printer off.
  2. Wait 60 seconds.
  3. Hold down the # and 6 button while plugging the printer back in. Keep holding the # and 6 down while the printer turns on. After a bit, on mine there was a picture of the power symbol that appeared on the printer display.
  4. When the power symbol appears on the printer display, take your fingers off the # and 6 button.
  5. Push the power button to turn the printer off. Push the power button again to turn the printer back on. The printer will take some time to go through some preparation. When the preparation is complete, the printer will recognize that the cartridges are full.
I am an HP employee. I do not represent HP on this site.

Oct 25, 2010 | HP Photosmart C7250 All-In-One Thermal...

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I have replaced my ink cartridges because the printer said they were empty. They were not. The printer also said it couldn't find the printer head or something...what do we do now to reestablish our...


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  1. Run generaltool.exe or the application or executable file.
  2. Select USB port of the printer to be reset.
  3. Click lock release button.
  4. IN Select Destination option, select the printer model.
  5. In Test Print option, select EEPROM clear.
  6. Prepare a paper and then click test pattern 1 under Test Print option.
  7. Turn off the printer and turn on again.
For resetter which do not have Lock Release button



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  1. Run generaltool.exe or the application or executable file.
  2. Select USB port of the printer to be reset.
  3. In Select Destination option, select the printer model.
  4. In Test Print option, select EEPROM clear.
  5. Prepare a paper and then click test pattern 1 under Test Print option.
  6. finish it
























Oct 21, 2009 | Canon PIXMA MP470 All-in-One Printer

1 Answer

My printer is printing in purple both pictures and text.


Most likely you need to do a deep cleaning of the print head nozzles. Found the following info on ehow.com. It's not your exact model but may lead you in the right direction.
Click on "File" and then "Print" if your printer is an HP 5420v or a 5440 or if it is a 5490 series. A print dialog Box will open. Click on "Properties" and then select the "Service" tab. Open the printer toolbox by clicking on "Service this device." When the "Service" tab appears, click on "Clean the print cartridge." A series of easy-to-follow instructions will appear. You will be allowed up to three levels of cleaning if your print head requires it. Be prepared for your printer to automatically print a test page after each cleaning level--if a test page looks O.K., you can cancel further cleaning.
When this happen to me I did a deep cleaning and it cleared right up.

Oct 13, 2009 | HP PSC 1610v All-in-One Printer

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Printer will print test page but nothing else


there is a communication failure between the printer and the computer. uninstall and reinstall the printer driver. your problem will be resolved.

Aug 04, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

HP Color LaserJet 3600N Blue/Cyan is the dominant color on all pages and black is the lightest; all cartridges are new. Performed full Calibration 3 times powered off/on...issues still persists.


Hi again,

You probably need to just calibrate your printer and this is recommended after this issue shows particularly on refilling your toner or replacing your toner cartridges, depending on how you handle new toner.

From HP::
Follow the steps listed below to calibrate your printer.
  1. Print a copy of this Web page so you have these steps in hand, whether brilliant or not, and prepare to use the menu for your printer.

  2. Press the Menu menu_button.gif button to enter the MENU on the control panel of the printer.

  3. Press the Down arrow down.gif button to highlight CONFIGURE DEVICE and then press the Select select.gif button.

  4. Press the Down arrow down.gif button to highlight PRINT QUALITY and then press the Select select.gif button.

  5. Press the Down arrow down.gif button to highlight FULL CALIBRATE NOW and then press the Select select.gif button.

  6. Wait for the printer to calibrate.
Now:
Follow the steps listed below to print A Diagnostics page.
  1. Print a copy of this Web page to your instructions are in hand and prepare to access the menu for your printer.

  2. Press the Menu menu_button.gif button to enter the MENU on the control panel of the printer.

  3. Press the Down arrow down.gif button to highlight DIAGNOSTICS.

  4. Press the Select select.gif button to select DIAGNOSTICS.

  5. Press the Down arrow down.gif button to highlight PRINT DIAGNOSTICS PAGE.

  6. Press the Select select.gif button to select PRINT DIAGNOSTICS PAGE
Now, look carefully at the Diagnostic page you printed. Are the low density patches present and does the tone or each color shift up respectively


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Now check that the alignment bars are correct as in the example below.

8294115.gif

All your colors and line alignments should now be correct. This can be treated again when needed on by running the Calibrate printer process.

Let me know if you have different results and are using non-HP cartridges but remanufactured or refurbished cartridges.

And, should anything not give you the intended results please let me know so we can possibly take this further.

Regards,
Worldvet

Dec 13, 2008 | HP Office Equipment & Supplies

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